Why you should care about what’s happening in diabetes
People with chronic conditions like type 1 and type 2 diabetes – just like anyone else – navigate life dealing with stress, exercising, maintaining a healthy lifestyle, falling in love, getting angry, commuting, eating out and travelling etc. Yet, little attention is paid to the expertise they develop in living their lives while managing their own condition and health care.
Despite hundreds of research programmes that sound great on paper, and designed to advance science, little is really known about them as a person.
Why do we need more people looking at diabetes?
Research is essential to finding new treatments. When you have diabetes, your diabetes care goal is always to keep your blood sugar in a healthy range. But sometimes, no matter how hard you try, things happen and your blood sugar levels get too high (hyperglycemia) or too low (hypoglycemia). That’s where new treatments come in. Current treatments for diabetes were born out of research and testing. So were the glucose monitors we use to track our blood sugar day-to-day and the insulin pumps many of us rely on to help keep our blood sugar stable. Researchers are working hard every day to find new and improved treatments for diabetes that will make it easier for us to stay healthy.
Research is essential to finding a cure – We don’t have a cure for diabetes yet but researchers are working hard on it and making progress every day. In fact, there are more than 1,500 studies currently underway that are looking at everything from new technologies like artificial pancreas systems to potential new medications and therapies. A cure for diabetes may not be found tomorrow but with each study that is conducted, we get closer and closer.
Diabetes research needs our help. Research costs money and the more money that is available for research, the faster progress can be made. One way you can help support research is by participating in studies yourself.
Take a glimpse into the current diabetes tech ecosystem and you’ll see that what’s hot right now is anything related to closed-loop and the artificial pancreas. Unsurprisingly and rightfully so.
Our approach – personalised self-care focused on people using insulin pens, a rather underserved segment – is made possible by people not personally connected to diabetes.
How do we show we care?
Out of our team of 12 here at NowPatient, 1 of our leaders has lived with diabetes for decades. For those of us not living with the condition, we take pride in perpetually diving into diabetes through human-centric research and speaking to a wide variety of users on a daily basis.
We do not simply scratch the surface while building technology to help solve this problem.
We fill in the knowledge gaps through the use of data, behavioural psychology and literally working hours on end with users sharing with us some of the most intimate details of their life with diabetes.
Why you should care about diabetes
We take for granted being able to get through the day with minimal levels of stress induced by external factors. If you live without diabetes mellitus why not help those who have it, navigate the same things you do without having to worry about taking a life-saving drug?
Adding value to something bigger than yourself is also a reason why you should care. There are many big problems you could give your attention to but with the prevalence of diabetes consistently rising, it’s likely we will all eventually become connected to it. Unless you contribute to helping us solve it. What’s happening in diabetes should matter to everyone. Here’s why:
Cases of diabetes have nearly quadrupled worldwide since 1980. More people than ever have diabetes. More people than ever are at risk of type 2 diabetes. More than 4.9 million people in the UK have diabetes. According to Diabetes UK if nothing changes, they predict that 5.5 million people will have diabetes in the UK by 2030.
There are three different types of diabetes, type 1 diabetes, type 2 diabetes and gestational diabetes each with different causes. Prediabetes is when you have unusually high levels of glucose in your blood, but you are not quite diabetic. Type 1 is where the body’s immune system attacks and destroys the cells that produce insulin, so people with this form of the disease need insulin injections daily to stay alive. In type 2 diabetes, either the body doesn’t produce enough insulin or cells develop resistance to insulin so that high blood sugar levels build up in the blood instead of being used for energy by the body’s cells. Gestational diabetes is high blood sugar that develops at any time during pregnancy in a woman who does not already have diabetes. They are at an increased risk of complications during pregnancy and at delivery.
All types of diabetes share the common problem of how your body uses glucose, or blood sugar and has far-reaching consequences. Over time, high blood glucose levels can cause heart disease, heart attacks, stroke, blindness, blurred vision, kidney disease, nerve damage, blood vessel damage and lower limb amputation. It also takes a toll on mental health, causing depression and anxiety. People with diabetes often have other health problems and conditions, such as high cholesterol and high blood pressure. Almost 80% of the money the NHS spends on diabetes is on treating complications.
Good diabetes management can help prevent complications of diabetes and life-threatening situations such as diabetic ketoacidosis. The good news is that diabetes can be controlled with lifestyle changes such as more physical activity, weight loss, eating a balanced diet and medication. The bad news is that many people don’t know they have it. According to Diabetes UK 850,000 people in the UK are currently living with type 2 diabetes but are yet to be diagnosed.
No one knows exactly why cases of diabetes are on the rise, but there are some theories. One is that we’re living longer and as we age, our bodies become less able to process sugar properly. Another theory is that as our waistlines expand—the global obesity epidemic is a contributing factor—so does our risk of developing type 2 diabetes. Genetics is also a risk factor and may also play a role; if a family member has diabetes, you may be more likely to develop it yourself.
Whether or not you have diabetes, what happens in this disease affects us all. That’s why it’s important to stay informed about the latest research and developments regarding the treatment and prevention of this chronic condition.
New science without real science?
Though this may sound bizarre in the world of science, we know we’re on the right track. Our latest, self-reported user survey shows that 67% of our users have started feeling more relaxed and confident about living with diabetes since using the NowPatient app. And perhaps more surprisingly some of them have reported experiencing fewer hypers and hypos (and on occasion, both) which is rare in our space.
With a problem that has existed for hundreds of years and many who are trying to tackle this using a data-centric approach, we think it’s time to put the person with the diagnosis under the microscope.
The importance of data has been drilled into us from the very beginning. It is part of the evidence that we need to believe what we’re seeing. But this means that one crucial factor has been blindsided especially when it comes to studying a chronic condition: the person living with it. This is what we’re doing at NowPatient.
Medical Disclaimer
NowPatient has taken all reasonable steps to ensure that all material is factually accurate, complete, and current. However, the knowledge and experience of a qualified healthcare professional should always be sought after instead of using the information on this page. Before taking any drug, you should always speak to your doctor or another qualified healthcare provider.
The information provided here about medications is subject to change and is not meant to include all uses, precautions, warnings, directions, drug interactions, allergic reactions, or negative effects. The absence of warnings or other information for a particular medication does not imply that the medication or medication combination is appropriate for all patients or for all possible purposes.
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NowPatient has offices in the United Kingdom and United States.
In the UK, we are located at:
NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
In the US, we are located at:
NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How can I contact NowPatient?
To contact NowPatient, please use the contact form available on the Contact Us page.
Alternatively, if you need to speak to us, you can reach us on the following numbers:
UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977
Who owns NowPatient?
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.
Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).
Can you tell me more about your NHS online pharmacy?
NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.
Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.
How do I make a complaint?
From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.
Can you tell me more about NowPatient’s prescribing services for treatments offered?
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
Can you tell me more about NowPatient’s US services?
Our head of US services is Dr. Jamie Winn.
You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.
We do not provide any prescribing services or dispensing services in the United States.
Is NowPatient legit and can I trust information from NowPatient?
Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.
NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.
Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:
What are NowPatient’s opening hours?
Our office hours are:
UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST
Please note that we are closed at weekends.
In the event of a medical life-threatening emergency please call:
UK – 999
US – 911
In the event of a medical emergency which is not life-threatening please call:
UK – 111