Smooth, simple, seamless
How BMI Risk Works
Go to your account dashboard and look for the BMI Risk tool
If you have not completed your health profile, the BMI Risk tool will be locked. Select the ‘Complete assessment’ button
Now complete the assessment questionnaire
You will now be graded with a risk score, and redirected to the tool on your dashboard
If your score indicates a risk then you will see a warning sign. Click the warning sign and you will now be able to see an advisory message advising you what to do
If you are graded as obese, then we will automatically check if you qualify for weight loss treatments. If you are, you will see a recommendation appear on the Weight Loss Programs tool which you can select to proceed to a Weight Loss consultation
Every 3 months, we recommend that you repeat the assessment or update your health profile. Your risk may change as you adapt your lifestyle by implementing healthy living advice provided or if you are prescribed a weight loss treatment
Service Guide
Everything you need to know about the BMI Risk tool
What is the BMI Risk tool?
The BMI Risk tool is a clinical risk measure of healthy weight that applies to adult men and women. A healthy weight is a number that is associated with a low risk of weight-related diseases and health issues.
Do I need to pay to use the BMI Risk tool?
No. The tool is free to use after you have created a NowPatient account.
How is the NowPatient BMI Risk tool different to traditional BMI calculations?
Traditional BMI calculations only use your height and weight to determine if you are at a healthy weight.
The NowPatient BMI Risk tool is an advanced measure that also takes into consideration other parameters such as your age, sex, and ethnicity. For example, If you’re from a black and ethnic minority group, you’re at increased risk of type 2 diabetes with a BMI of 23 or more.
What are the limitations of the NowPatient BMI Risk tool?
If you have an eating disorder, the BMI score results do not apply. Please get further advice from your doctor or other health care professional.
The BMI calculation does not include muscle mass, which weighs more than fat. This means muscular adults and athletes may be classed as overweight or obese even though their body fat is low. Adults who lose muscle as they get older may fall into the healthy weight range even though they may be carrying excess fat.
In addition, for pregnant users, the BMI calculations should not be relied upon when using pregnancy weight.
What do I need to do to get my BMI Risk information?
NowPatient uses the data in your health profile to automatically determine your risk. If your health profile is not up to date, you can select the BMI Risk tool on your dashboard and complete the assessment manually.
The BMI Risk tool uses the following special category data:
- Age
- Height
- Weight
- Ethnicity
- Waist size
What do the risk scores mean?
The below table highlights the meaning behind your risk score.
Why should I need to know my BMI score?
By using the NowPatient BMI Risk tool, we can identify if you are at risk of developing certain long-term conditions such as diabetes, hypertension, coronary heart disease, and stroke. We can then provide you with interventions such as weight management and lifestyle modification advice. Reducing BMI has been shown to reduce the incidence of weight-related long-term health conditions.
Why do you use my waist size?
Although we do not use this in the NowPatient BMI Risk calculation, waist size is important because carrying too much fat around your stomach can raise your risk of heart disease, type 2 diabetes, and stroke, even if you have a healthy BMI.
If your waist size is:
- >94cm (37ins) for men
- >80cm (31.5ins) for women
It means you are carrying too much fat around your stomach which can raise your risk of developing heart disease, type 2 diabetes, and stroke. We recommend that you try and lose weight.
If your waist size is:
- >102cm (40ins) for men
- >88cm (34ins) for women
It means you are carrying too much fat around your stomach which can raise your risk of developing heart disease, type 2 diabetes, and stroke. We recommend that you try and lose weight. You have a very high risk of developing long-term health conditions. You should make an appointment with your GP.
How do I measure my waist size?
To measure your waist size, follow the following steps:
- Find the bottom of your ribs and the top of your hips
- Wrap a tape measure around your waist midway between these points
- Breathe out naturally before taking the measurement
What should I do if my score puts me at risk of developing long-term conditions?
If the BMI Risk tool puts you ‘at risk’ of developing long-term health conditions, you can raise this with your doctor, at your next appointment. NowPatient can also qualify you for risk reducing strategies such as a weight loss interventions. If you qualify for weight loss treatments, you will see this appear on the BMI Risk tool as a recommendation. NowPatient also provides you will healthy living and lifestyle modulating strategies that can help you reduce your weight and risks to long term conditions. Examples include interventions around diet and exercise.
Is BMI Risk safe for me to use?
Yes. BMI Risk is classified as a class I medical device under UK MDR 2002 regulations, for its intended use.
Can I Trust NowPatient
Our product and services are certified to international healthcare, medical device and data security standards
Medicines Experts
Meet our medical team
We are a broad skilled and passionate group of clinicians with experience of operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process
WHY WE BUILT NOWPATIENT
We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today
Your Questions Answered
For your peace of mind, we can answer your questions quickly
What does NowPatient do?
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users worldwide on-demand access to virtual consultations, prescription services, and AI-powered health tools.
What It Does
-
- NHS Online Pharmacy: Order NHS-approved prescriptions (UK)
- Drug Savings: Access major US drug-savings programs (coupons, savings cards, manufacturer assistance, Canadian drug savings).
- Virtual Consultations: Get treated for a wide range of medical conditions by expert clinicians using a secure telehealth link.
- Medication Management: Set up refill & dose reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments for genetic risk tests, home test kits and blood-pressure monitoring.
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Our service is operated by experienced medical professionals in the United States and the United Kingdom.
You can view the online services we provide by clicking the link below:
Where is NowPatient located?
NowPatient has offices in the United Kingdom and United States.
In the UK, we are located at:
NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
In the US, we are located at:
NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How can I contact NowPatient?
To contact NowPatient, please use the contact form available on the Contact Us page.
Alternatively, if you need to speak to us, you can reach us on the following numbers:
UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977
Who owns NowPatient?
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.
Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).
Can you tell me more about your NHS online pharmacy?
NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.
Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.
How do I make a complaint?
From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.
Can you tell me more about NowPatient’s prescribing services for treatments offered?
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
Can you tell me more about NowPatient’s US services?
Our head of US services is Dr. Jamie Winn.
You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.
Is NowPatient legit and can I trust information from NowPatient?
Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.
NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.
Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:
What are NowPatient’s opening hours?
Our office hours are:
UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST
Please note that we are closed at weekends.
In the event of a medical life-threatening emergency please call:
UK – 999
US – 911
In the event of a medical emergency which is not life-threatening please call:
UK – 111