Modern slavery and human trafficking statement.
This Modern Slavery and Human Trafficking Statement is a response to Section 54(1), Part 6 of the Modern Slavery Act 2015 and relates to actions and activities for the financial year ending 31 March 2021.
Infohealth Ltd (‘the Company’, ‘we’, ‘us’ or ‘our’) is committed to preventing slavery and human trafficking violations in its own operations, its supply chain, and its products. We have zero-tolerance towards slavery and require our supply chain to comply with our values.
Infohealth Ltd has business operations in the United Kingdom.We operate in the Healthcare sector. The nature of our supply chains is as follows: We work with a number of key suppliers, who provide us with goods, such as equipment for our premises, inventory for dispensing and services, such as outsourced business processes, IT software and marketing services.
For more information about the Company, please visit our website: Infohealth
We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner.
These include the following:
- Supplier code of conduct – Our Supplier Code of Conduct is a demonstration of our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains
- Whistleblowing policy – We operate a Whistleblowing Policy, which is aimed at our employees but also covers our suppliers and which essentially encourages the reporting of any wrongdoing which extends to human rights violations like modern slavery. All reports are fully investigated and appropriate remedial actions taken. Metrics relating to whistleblowing activity are internally reviewed and referenced in quality meetings
- Procurement policy – Our procurement procedures seek to prevent modern slavery by ensuring and checking that suppliers with a sales turnover over £36m are compliant with the Modern Slavery Act.
- Safeguarding policy -This policy highlights the potential risks of modern slavery and human trafficking, including how to identify signs of exploitation and how to report concerns
As part of our efforts to monitor and reduce the risk of slavery and human trafficking occurring in our supply chains, we have adopted the following due diligence procedures:
- Internal supplier audits.
Our due diligence procedures aim to:
- Identify and action potential risks in our business and supply chains
- Monitor potential risks in our business and supply chains
- Reduce the risk of slavery and human trafficking occurring in our business and supply chains
- Provide protection for whistleblowers
The Company has evaluated the nature and extent of its exposure to the risk of slavery and human trafficking occurring in its UK supply chain through:
- Evaluating the slavery and human trafficking risks of each new supplier
We do not consider that we operate in a high-risk environment because Now Patient operates in an environment where the majority of our supply chain is based in the UK.
We do not tolerate slavery and human trafficking in our supply chains. Where there is evidence of failure to comply with our policies and procedures by any of our suppliers, we will seek to terminate our relationship with that supplier immediately.
The Company uses Key Performance Indicators (KPIs) to measure its effectiveness and ensure that slavery and human trafficking is not taking place in its business and supply chains. These KPIs are as follows:
- Contact suppliers to enquire about their modern slavery practices every 24 months
The statement was approved by the board of directors
Infohealth Ltd d.b.a Now Patient
Now Patient is the UK’s first regulated digital health service that uses predictive analytics and artificial intelligence to provide you with personalised care and resources that can help improve your health outcomes, FREE of charge.
Prescriptions, healthcare resources & live video consultations all in one place for FREE
Now Patient has a Business Continuity Plan (BCP) that is triggered if our systems are down. The aim of our BCP is to ensure that there is no significant disruption to the delivery of the health care services provided by Now Patient and that the pharmacy contributes effectively to civil emergencies where appropriate. ISO 22301 defines business continuity as:
“The capability of the organisation to continue delivery of products or services at acceptable predefined levels following a disruptive incident”