Pollen Meter
Get detailed location-based pollen information covering pollen types such as tree, grass or weed, and allergen breakdown. NowPatient provides personalised risk notifications based on pollen counts in your area and underlying health conditions such as hay fever, asthma or COPD.
How it works
When you log into your NowPatient account for the first time, you will be prompted to turn on ‘Location Services’ on your device
Go to your account dashboard and look for the Pollen Meter that sits in ‘My Personalized Health Tools’ section
The Pollen Meter will show the values of the three main pollen types for the day
If a particular pollen type is high or breaches acceptable thresholds, then you will see a red warning box
Click on the red warning box, to see the precautionary advice
If there is a risk to your health, then you will also receive a notification in your ‘My Notifications’ that will outline the risk posed by the pollen type and what precautions you should take
Service Guide
Everything you need to know about the Pollen Meter
How does the Pollen Meter work?
The meter will show you a visual indicator of how severe the three pollen types is in your area, as in the table below. It uses a number called Pollen Grains Per Cubic Metre (PPM) to show how much pollen type is in the air. The bigger the number, the worse the pollen type. The risk levels are denoted as Low, Moderate, High, or Very High.
How can the Pollen Meter benefit my health?
Allergies to tree, grass, or weed pollen cause hay fever, which can affect lung conditions like asthma and COPD (chronic obstructive pulmonary disease).
The NowPatient Pollen Meter sends you conditional warnings based on the pollen count in your location and your pre-existing medical conditions, if you have any.
For example, if you are in an at-risk group like an Asthmatic or suffer from COPD, and the grass pollen count in your location is 61-341, then we will send you an advisory HIGH RISK notification describing what precautions you need to take to prevent the exacerbation of your condition.
What are at-risk groups?
At-risk groups are defined as adults and children with heart or lung problems, who are at greater risk of symptoms. Follow your doctor’s usual advice about exercising and managing your condition. It is possible that very sensitive individuals may experience health effects, even on low pollen count days. Anyone experiencing severe symptoms should seek medical advice.
What conditions are monitored as part of the warning notifications?
The following conditions are classed as ‘at risk’ for sensitivity to Pollen Counts:
- Allergies
- Asthma
- Chronic Bronchitis
- Chronic Obstructive Pulmonary Disease (COPD)
- Hay Fever
Do I need to pay for using the Pollen Meter?
No. The Pollen Meter is a free service available for registered users of NowPatient.
What notifications will I get?
If we notice that the pollen is Moderate, High, or Very High, you’ll see a warning on your screen. We’ll also send you a notification to remind you to keep an eye on your health if you have COPD, Asthma, Bronchitis, or Allergies.
When should I see a doctor?
If the pollen count is Moderate, High, or Very High and you are Asthmatic, have Allergies, COPD, or Bronchitis; you should make an appointment with your doctor if you observe the following worsening symptoms:
- Feel wheezy
- Feel breathless
- Have a tight feeling in your chest
- Are coughing more than usual
- Have asthma and need to use your reliever inhaler (usually blue) three times a week or more
What are the different types of pollen?
There are different types of pollen. You can be allergic to more than one kind of pollen across the year.
- Tree pollen is a common hay fever trigger. It’s the first type of pollen released every year. Levels are usually highest from late March to mid-May. The most common tree pollen allergy is birch tree pollen, which affects about 20% of people with hay fever
- Grass pollen is the most common hay fever trigger and affects about 95% of people who have hay fever. Grass pollen is often highest between mid-May and July. There’s evidence that when grass pollen levels are high, there is an increase in the number of people with asthma needing hospital treatment for their symptoms. There is also some evidence that suggests a link between high levels of grass pollen and increased numbers of COPD hospital admissions
- Hay fever can also be triggered by weed pollen, which is usually highest from the end of June until September
Can I rely on the data you are using?
Yes. Our service is NAB certified and compliant. NAB is the National Allergy Bureau.
Do I need to have location services on my device activated?
Yes. Our service is based on your location. If location services are turned off, then we will not be able to provide you with personalised pollen data.
WHY WE BUILT NOWPATIENT
We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today
Your Questions Answered
For your peace of mind, we can answer your questions quickly
What does NowPatient do?
NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.
Get started today and benefit from medication reminders, Get Treated Privately, NHS online pharmacy, GP appointment booking, Rx savings card, Drug Coupons, US drug savings programs, health conditions information, genetic testing, home test kits, BMI Risks, Type 2 Diabetes Risks, pollen meter, air quality monitor, and lots more!
Our service is operated by experienced medical professionals in the United States and the United Kingdom. You can view the online services that we provide by clicking Features.
UK users can safely and securely buy medicines online that treat a wide range of medical conditions. UK customers can also order NHS prescriptions online with the benefit of free tracked delivery.
US customers, regardless of insurance coverage, can enjoy huge savings on prescription medications using our various drug savings programs including drug coupons, savings card and manufacturer-sponsored patient assistance programs.
Where is NowPatient located?
NowPatient has offices in the United Kingdom and United States.
In the UK, we are located at:
NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
In the US, we are located at:
NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How can I contact NowPatient?
To contact NowPatient, please use the contact form available on the Contact Us page.
Alternatively, if you need to speak to us, you can reach us on the following numbers:
UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977
Who owns NowPatient?
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.
Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).
Can you tell me more about your NHS online pharmacy?
NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.
Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.
How do I make a complaint?
From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.
Can you tell me more about NowPatient’s prescribing services for treatments offered?
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
Can you tell me more about NowPatient’s US services?
Our head of US services is Dr. Jamie Winn.
You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.
We do not provide any prescribing services or dispensing services in the United States.
Is NowPatient legit and can I trust information from NowPatient?
Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.
NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.
Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:
What are NowPatient’s opening hours?
Our office hours are:
UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST
Please note that we are closed at weekends.
In the event of a medical life-threatening emergency please call:
UK – 999
US – 911
In the event of a medical emergency which is not life-threatening please call:
UK – 111