Cancellation & returns
If you wish to cancel your NHS prescription order in line with our Terms and Conditions, we ask you to please notify us via [email protected]. Unfortunately, we are unable to cancel or accept returns for NHS prescription orders once they have been dispensed and dispatched.
Returns of Non NHS Prescription Products
What is NowPatient
Telehealth and Online Pharmacy
NowPatient is a licensed online pharmacy and doctor service that is available around the world. Our service is FREE and packed with useful features that can benefit your health like medication reminders, medically approved symptoms checker, UK NHS online pharmacy, private treatment plans, Rx Advantage card, health conditions information, genetic testing, home test kits, health risks, pollen meter, air quality monitor, and lots more!
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today
Can I trust NowPatient
Meet our medical review team
Trustworthy and reliable medical content authored and reviewed by our experienced team of medical professionals from the United Kingdom and the United States. Learn more about our team and our editorial process by clicking on the buttons below.