Terms of Use

Terms of Use

Last Updated: 7 Dec 2023

These Terms and Conditions (“Terms”) (together with the other documents referred to below) set out the terms on which you may:

You should read these Terms carefully before using our Website or our App, or accessing our services.

By using our Website or our App, you are confirming that you have read and understood these Terms and that you will comply with them.

If you don’t accept these Terms, you should leave our Website immediately and/or delete the App from your device.

These Terms are set out in the following sections to make navigation easier for you:

General terms which will apply to your use of our Website, our App and our services.
Additional terms will apply when ordering NHS repeat prescriptions from us.
Additional terms will apply when you buy non-prescription products from us.

General Terms

Additional Terms

Order Terms

What is NowPatient

Telehealth and Online Pharmacy

NowPatient is a licensed online pharmacy and doctor service that is available around the world. Our service is FREE and packed with valuable features that can benefit your health such as medication reminders, educational blogs, medically approved symptoms checker, UK NHS online pharmacyprivate treatment plansRx Advantage cardhealth conditions information, affordable medications options, genetic testinghome test kitshealth riskspollen meterair quality monitor, weight loss plans, drug savings programs and lots more!

See how we are different
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To improve the lives of everyone by making high-quality care accessible and convenient

We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.

Download our app today

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Can I trust NowPatient

Meet our medical team

We are a passionate group of clinicians and medical writers covering a broad range of specialities with experience operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process

Your Questions Answered

For your peace of mind, we can answer your questions quickly

We have a comprehensive list of FAQ’s on each feature page. Alternatively, for broader questions around our service just click the button below.
Find your answers