Medication Reminders
1 out of every 5 adults forgets to take their medication as prescribed. With NowPatient’s medication reminder service, you will be notified when to take your medication. If you miss a dose, we can enable notifications to alert a family member or loved one.
How it works
Go to the tools page. Select Medication Reminders. You can select the star icon on the tool and this will create a shortcut on your dashboard for ease of future use
Using the action button select ‘Add Reminder’
Now lookup your medication using the search box. Alternatively, if you are looking to set up a reminder for a non-prescription item, free type this into the ‘Add freeform item’ box
If you are adding a reminder for a prescription medication, you will be asked if it is a long term use medication or a short term use acute medication. If it is a short-term acute medication, you will be prompted to enter the start date and end date of treatment
You will now need to add your daily dose schedule. Each dose event should include the time and number of doses required at that time
After you have finalized your dose schedule, you will be able to select or add an emergency contact that you would like to have receive an alert, if you have missed your dose
Once you have finished setting up the reminder, select the ‘Save’ button. Your medication reminder is now active
Your medication reminder is now active. You will now start receiving push notifications
When you receive a reminder on your device, select ‘Dose Taken’ or ‘Dose Not Taken’ option
It doesn’t end there. We surface your medication adherence data into actionable insights. You will see your ‘Medication Adherence Score’ on your account dashboard. It is scored between 0 and 100, with 100 being highly adherent and 0 being poorly adherent
Share your score with your doctor. This can help your doctor decide which medication dosage form is best suited to you. For example, if you have a very low score, the doctor might decide to prescribe you a once-daily formulation rather than a formulation that requires multiple daily doses
Service Guide
Everything you need to know about Medication Reminders
What is a Medication Reminder?
The NowPatient Medication Reminder is a helpful tool that alerts you when to take your medication as prescribed, at the right time.
Who is this service beneficial for?
- prescribed more than one medication and finding it difficult to remember when to take their medication dose
- prescribed medication that has non-standard or complex dosing times
How do I set up the service to get reminder alerts?
The Medication Reminder service can be set up from your NowPatient account. Navigate to the tools section and select Medication Reminder. From here, you can use the action button to add a medications or non medication items, and set associated dosing schedules.
Can I use the service for non-prescription items like vitamins?
Yes. There is a free-form field where you can manually add your non-prescription item.
Can I use the service if I am being treated with a short term acute medication?
Yes. When you add your medication, the next screen will ask you if you want to time-limit the reminders. Simply select the start date of your treatment and the end date of your treatment. You can then follow the remaining steps to complete the set-up.
How will I get the reminder alerts?
We will send you a notification into the App and if you have downloaded the App to your device, we will send push notifications. When you click the notification, your Medication Reminder screen will open, where you can confirm if you have taken the medication(s).
What happens if I miss my dose and who is notified?
If you miss a dose, we will send you a notification. This is to inform you that we have recorded you as having missed your dose.
When you set up the service, you can nominate details of a family member or caregiver. You can add their number into the service set up and if you miss a dose, we can also notify them as well.
Follow the links below to see what you should do if you miss a dose of your medication:
Do I need to pay for the service?
No, it won’t cost you anything, it’s totally FREE.
What is the Medication Adherence Score that appears on my account dashboard?
NowPatient uses a proprietary scoring system that gives you a visual indication of how well you are at taking your medication as prescribed and on-time. The nearer you are to 100, means you are taking your medication as prescribed and on-time. The score is aggregated if you are taking more than one medication and is calculated as the % of doses taken against the total number of doses prescribed. It is also weighted across the number of medications monitored and the number of days data is collected per medication.
What are the consequences of poor Medication Adherence?
Non-adherence to prescription medications is a major problem, leading to over $100 billion in avoidable hospitalizations and 89,000 premature deaths annually.
Why is the Medication Adherence Score important?
The score is important because it can help you clinician understand your overall health profile and habits. For example, if you adherence score is low, the prescriber may want to give you a medication form that can be taken once a day rather than three times a day.
Medication adherence is the key to achieving your therapeutic goals and improving your outcomes. Poor or non-adherence leads to reduced clinical benefit and generates significant waste. Making sure you take your medications correctly and at the right time helps you get the best results from your treatment.
Is the score impacted if I have taken my medication at the correct time, but I have ignored the alert reminder?
No. We do not use ‘ignore’ events in the calculation, so this will not affect your score.
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