Type 2 Diabetes Risk
Find out your risk of developing type 2 diabetes within the next ten years using our scientifically backed risk assessment tool. It could be the most important thing you do today…
Smooth, simple, seamless
How Type 2 Diabetes Risk Works
Service Guide
Everything you need to know about the Type 2 Diabetes Risk Service
What is the Type 2 Diabetes Risk Service?
The Type 2 Diabetes Risk Service is a clinical risk assessment that scores your 10-year risk of developing Type 2 Diabetes Mellitus.
Is the Type 2 Diabetes Risk Service safe for me to use?
Yes. The Type 2 Diabetes Risk Service is classified as a class I medical device under UK MDR 2002 regulations, for its intended use.
How do I use the Type 2 Diabetes Risk Service to obtain my Risk Score?
You can view your Type 2 Diabetes Risk Score by navigating to the ‘Personalised Insights’ Section of the account homepage. Here you will see the Type 2 Diabetes Risk Service Card.
If you completed the ‘Health Profile’ information when you first created your NowPatient account, the score will automatically be calculated and appear within the Service Card. NowPatient uses the data in your health profile to automatically determine your risk.
If the ‘Health Profile’ was not completed, then you will see that the Type 2 Diabetes Risk Service Card is locked. Click the ‘Unlock’ button on the Service Card. This will present you with a series of questions which you will need to complete. Once you have completed the questions, you will be redirected to the account homepage, where you will be able to see your Score on the Type 2 Diabetes Risk Service Card.
The Type 2 Diabetes Risk Service uses the following special category data:
- Age
- BMI
- Physical activity
- Vegetable & fruit intake
- Medical treatment of hypertension
- History of hyperglycemia
- Family history of diabetes
Why is it important to know my Type 2 Diabetes Risk & how will I be notified?
The Type 2 Diabetes Risk Service identifies and classifies your 10-year risk of developing Type 2 Diabetes. Our AI algorithms trigger warnings based on your risk factors.
If our algorithm identifies a risk, you will receive a push notification with clinical advice on what to do next, which will be sent to your device, as well as an In-App notification which can be viewed in your ‘Notifications’ Section of the account homepage.
You can also view the warning advisory by clicking the ‘View Warning’ button on the Type 2 Diabetes Risk Service Card.
What should I do if my score puts me at risk of developing Type 2 Diabetes?
If the Type 2 Diabetes Risk Service puts you ‘at risk’ of developing diabetes, It is very important that you speak to your doctor about having a blood test for diabetes as you could have type 2 diabetes for years without knowing.
NowPatient can also automatically qualify you for risk-reducing strategies such as the ‘Weight Loss Programs Service’. You will be notified if you are eligible for this.
Also, ask your doctor about programs and services that could help reduce your risk of type 2 diabetes. These services will be different depending on where you live.
What do the Type 2 Diabetes risk scores mean?
The below table highlights the meaning behind your risk score.
How do I know if the Type 2 Diabetes Risk Service gives me an accurate Risk Score?
NowPatient uses the FINDRISC (Finnish Diabetes Risk Score) method to evaluate your risk.
It identifies your 10-year risk of developing type 2 diabetes mellitus. It requires no laboratory testing and has been scientifically validated in multiple populations.
How do I update my score?
We advise all users to update the ‘Health Profile’ monthly and also before any NowPatient Service Consultations that you may book.
The updated information you submit to the ‘Health Profile’ may affect your Type 2 Diabetes Risk. This will be reflected in the Type 2 Diabetes Risk Service Card as an updated score. This allows you to track the benefits of any lifestyle or medication interventions.
Who developed the FINDRISC method for calculating Type 2 Diabetes Risk?
The FINDRISC method was designed by Lindström and Tuomilehto in 2003. NowPatient’s Type 2 Diabetes Risk Service has been developed with the permission of Jaana Lindström, one of the inventors of the method.
Does a high risk score definitely mean I will develop Type 2 Diabetes Mellitus?
The scores only predict the likelihood of you developing Type 2 Diabetes. It does not mean you will definitely develop the condition. Early risk-based interventions and lifestyle changes could mean that you can reduce your risks of developing the condition.
What are the limitations of the NowPatient Type 2 Diabetes Risk Service?
The Type 2 Diabetes Risk calculation utilises FINDRISC (Finnish Diabetes Risk Score), which is a widely used tool to estimate the 10-year risk of developing type 2 diabetes.
As with any risk assessment screening there are limitations:
Limitation
Population bias
No lab tests
Self-report errors
Simplicity
Not dynamic
Not diagnostic
What are the symptoms of Type 2 Diabetes that I should be aware of?
Signs and symptoms of type 2 diabetes include:
- Toilet – going for a wee a lot, especially at night
- Thirsty – being really thirsty
- Tired – feeling more tired than usual
- Thinner – losing weight without trying to
- Genital itching or thrush
- Cuts and wounds take longer to heal
- Blurred eyesight
- Increased hunger
Do I need to pay to use the Type 2 Diabetes Risk Service?
No. The Type 2 Diabetes Risk Service is a free service available for registered users of NowPatient.
Can I Trust NowPatient
Our product and services are certified to international healthcare, medical device and data security standards
Medicines Experts
Meet our medical team
We are a broad skilled and passionate group of clinicians with experience of operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process
WHY WE BUILT NOWPATIENT
We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today

Your Questions Answered
For your peace of mind, we can answer your questions quickly
What does NowPatient do?
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users worldwide on-demand access to virtual consultations, prescription services, and AI-powered health tools.
What It Does
-
- NHS Online Pharmacy: Order NHS-approved prescriptions (UK)
- Drug Savings: Access major US drug-savings programs (coupons, savings cards, manufacturer assistance, Canadian drug savings).
- Virtual Consultations: Get treated for a wide range of medical conditions by expert clinicians using a secure telehealth link.
- Medication Management: Set up refill & dose reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments for genetic risk tests, home test kits and blood-pressure monitoring.
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Our service is operated by experienced medical professionals in the United States and the United Kingdom.
You can view the online services we provide by clicking the link below:
Where is NowPatient located?
NowPatient has offices in the United Kingdom and United States.
In the UK, we are located at:
NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
In the US, we are located at:
NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How can I contact NowPatient?
To contact NowPatient, please use the contact form available on the Contact Us page.
Alternatively, if you need to speak to us, you can reach us on the following numbers:
UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977
Who owns NowPatient?
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.
Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).
Can you tell me more about your NHS online pharmacy?
NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.
Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.
How do I make a complaint?
From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.
Can you tell me more about NowPatient’s prescribing services for treatments offered?
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
Can you tell me more about NowPatient’s US services?
Our head of US services is Dr. Jamie Winn.
You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.
Is NowPatient legit and can I trust information from NowPatient?
Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.
NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.
Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:
Does NowPatient have insurance in place for the services it provides?
Yes. NowPatient is fully insured to provide pharmacy & prescribing services. Insurance not only provides peace of mind but also provides an effective safety net for both you and our clinicians.
Why is it important to choose an online pharmacy and telehealth service that is insured?
Insurance is more than just a financial safeguard, it is a signal of legitimacy and accountability.
We insure our services, so that it:
- Shows you that we are compliant with all laws and industry standards in the markets that we operate.
- Shows you that we are committed to standards of professionalism.
- Reinforces your confidence that you are dealing with a reputable provider.
Who insures your services and which services are insured?
We are insured by the National Pharmacy Association in the UK.
The scope of the services covered include:
- dispensing of prescriptions
- telehealth prescribing services.
In addition, all of the clinicians that operate on our platform have their personal indemnity insurance & scope of clinical practice validated and checked before they are able to provide services.
What are NowPatient’s opening hours?
Our office hours are:
UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST
Please note that we are closed at weekends.
In the event of a medical life-threatening emergency please call:
UK – 999
US – 911
In the event of a medical emergency which is not life-threatening please call:
UK – 111