A world of healthcare at your fingertips

Now Patient's online services help you manage your prescriptions, GP appointments, test results, health risks and a lot more, all in one place for FREE.
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PRESCRIPTIONS
Prescription ordering made easy

Now Patient is connected directly to your GP practice meaning you can view and order your NHS repeat prescriptions once you have joined.  Now Patient makes managing your prescriptions easy, with regular status updates, a 7 days a week delivery service and photographic proof of delivery.

  • Step 1
    Create your account
    Create your account
    Create your account securely using your Email or NHS Login.
  • Step 2
    Medications imported
    Medications imported
    Now Patient connects to your NHS prescription records and pulls your available prescriptions.
  • Step 3
    Order medication
    Order medication
    When you place an order, your GP will be notified to approve your prescription.
  • Step 4
    Medication dispensed
    Medication dispensed
    As soon as your prescription is approved by your GP. Our pharmacists will dispense your medication.
  • Step 5
    Medication shipped
    Medication shipped
    Once your medication is checked against your prescription, it is securely packaged and ready to ship. You get to track your order.
  • Step 6
    It doesn't end there
    It doesn't end there
    Now Patient is packed with useful features such as FREE symptoms checker, health education resources, private testing services, NHS remote services and lot more.
DIGITAL HEALTH
Now Patient at a glance

Now Patient is the UK’s first regulated digital health service that uses predictive analytics and artificial intelligence to provide you with personalised care and FREE resources that can help improve your health outcomes.

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  • Personalised health risks
    Coming soon!
    Personalised health risks
    Using evidence-based artificial intelligence and machine learning, we are able to provide you with a personalised health assessment which can give you insights into your individual risks to long term conditions such as diabetes, heart disease and stroke.
  • NHS prescriptions
    Coming soon!
    NHS prescriptions
    Now Patient is connected directly with your GP through the NHS. This means your medication records are ‘accessed’ from the NHS and can be ordered on the App. All deliveries are FREE and tracked using Royal Mail Tracked 48, 7 days a week.
  • Book an appointment with your GP
    Coming soon!
    Book an appointment with your GP
    We are connected directly to your GP through the NHS. This means you can book appointments with your GP directly from the App. Bookings can be made 14 days in advance.
  • Video consultations in a live, real-time setting
    Coming soon!
    Video consultations in a live, real-time setting
    Now Patient is the UK’s only pharmacist-led video consultation service. As a member of Now Patient, you will have FREE access to your own team of clinicians. What’s more, you can specify the gender and language of the clinician before you book your consultation.
  • FREE symptoms checker
    Coming soon!
    FREE symptoms checker
    Now Patient’s symptom checker is the most capable and sophisticated self-triage tool. It is designed by doctors and is Safe and Free to use. With the advantage of being 100% anonymous, you’ll receive a report that includes the possible causes of your symptoms and Information to help you decide the best next steps including discussing the results with a Now Patient clinician in a real time setting.
  • Community forums
    Coming soon!
    Community forums
    We’ve teamed up with clinicians, pharmaceutical manufacturers, and health care charities to create a ‘space’ for our users to connect and learn. You’ll have access to a wide range of rooms that relate to your conditions or interests.
  • Handy medication reminders
    Coming soon!
    Handy medication reminders
    1 in 5 adults miss taking their prescribed medication. We offer the UK’s smartest reminder service that prompts you when to take your medication dose. We can even set up family reminders, so if you forget to take your medicine someone close to you will be notified to help you get back on track.
  • Access important information like test results without needing to contact your GP practice
    Coming soon!
    Access important information like test results without needing to contact your GP practice
    Now Patient connects securely and directly to your NHS records allowing you to seamlessly access information such as test results, vaccination records, allergies, and details of previous GP consultations.
  • The UK’s first digital precision medicines service
    Coming soon!
    The UK’s first digital precision medicines service
    Now Patient provides the UK's first private pharmacogenetics testing service. Our report gives you information about how your DNA variants may influence your body’s ability to process certain medications.
  • Convenience of NHS pharmacy services
    Coming soon!
    Convenience of NHS pharmacy services
    Now Patient is commissioned by the NHS to provide various services that you may benefit from. Simply book an NHS video consultation with a pharmacist of your choice and access FREE services including Stop smoking, New Medicines Service, and Healthy Living advice.
  • Link family members for added convenience
    Coming soon!
    Link family members for added convenience
    Now Patient allows you to create sub-accounts. This feature lets you add your loved ones to the service and manage their medications, on their behalf. This can be useful for elderly relatives or young children.
  • Health information & education
    Coming soon!
    Health information & education
    We have partnered with the NHS to bring you various health information resources. This includes information about Healthy Living, Medicines A-Z, and Conditions A-Z. This authoritative NHS content is trusted and reliable, unlike some other information searched on the internet.
  • Safe and secure
    Coming soon!
    Safe and secure
    All data is secure and encrypted in transmission and at rest using AES-256 encryption, with restricted access. We also have additional protocols such as transparent data encryption (TDE). We are compliant with ISO 27001 and cyber essentials standards.
  • Free tracked delivery
    Coming soon!
    Free tracked delivery
    We cover all delivery costs, so you and the NHS pay nothing. The most popular service we use is Royal Mail Tracked 48. You will be given a tracking code that you can use to track the whereabouts of your parcel, including photographic evidence of delivery. Deliveries are usually made within 72 hours from receipt of the prescription.

Learn more about the benefits of joining Now Patient.

HEALTH EDUCATION
Latest health news and trends

Now Patient’s clinically reviewed healthcare and wellbeing articles are packed with useful information, keeping you updated with the latest news and trends, because good healthcare starts with patient education.

Our team of highly skilled clinicians write and review content that is both factual and engaging.  We even personalise what you see, based on your health profile and potential risks.

Customers Love for Now Patient
Read what customers love about our service

We love our patients and we want everyone to be healthy and happy. That’s what keeps us going.  See what some of them have to say about us.

  • I am really happy Now Patient is delivering my prescription every month to my door because I am working in the night and I sleep in the day time. Thank You.
    Esa
    London
  • As a busy mum of 3 it’s an absolutely wonderful and reliable service that saves me a lot of time every month. I would highly recommend this service.
    Shahbeena
    Nottingham
  • Now Patient are so easy to use. Setting up reminders on the app saved me worrying when I had to order my next prescription.
    John
    Newcastle
  • So easy and quick so glad I signed up! What a great idea if you have a busy lifestyle.
    Guy
    Weybridge
  • One brilliant hassle free way to get your prescriptions. Very helpful staff that keep you informed all the way up to receiving your medicines.
    Donna
    Poulton le Flyde
  • I had my first delivery yesterday, I think it’s a brilliant service. It saves time going to doctors, once to hand in then again to collect. They do what they say they do. 5 stars.
    Jacqueline,
    Birmingham

Learn more about the benefits of joining Now Patient

DIGITAL HEALTH
Take control of your health today.

Now Patient is the UK’s first regulated digital health service that uses predictive analytics and artificial intelligence to provide you with personalised care and resources that can help improve your health outcomes, FREE of charge.

PERSONALISED HEALTHCARE
So what's it all about?

Now Patient personalises the services made available to you, based on your health profile and potential risks.  With features such as risk calculators, you can see how likely you are to develop certain long-term conditions.  Using our video consultations in a live, real-time setting, you can discuss any aspect of your health or access NHS services from our team of qualified pharmacists and specialist clinicians, whom you can choose based on gender or language.  With a comprehensive range of FREE healthcare resources, Now Patient will always ensure you are in control of your health.

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NOW PATIENT
Join the 20,000+ happy customers already using Now Patient.

Prescriptions, healthcare resources & live video consultations all in one place for FREE

Your Questions Answered
For your peace of mind, we can answer your health questions quickly
Now Patient is the UK's first regulated digital health service using predictive analytics and artificial intelligence to offer targeted healthcare services, including FREE resources that can help improve your health outcomes.
Do you have plans if your service is down?

Now Patient has a Business Continuity Plan (BCP) that is triggered if our systems are down. The aim of our BCP is to ensure that there is no significant disruption to the delivery of the health care services provided by Now Patient and that the pharmacy contributes effectively to civil emergencies where appropriate. ISO 22301 defines business continuity as:

“The capability of the organisation to continue delivery of products or services at acceptable predefined levels following a disruptive incident”