Data Retention Policy

Last Updated: 27 Jan 2023
About This Policy
Scope Of Policy
Guiding Principles
Roles And Responsibilities
Personal Data
Retention Periods
Storage, Back-Up And Disposal Of Data
Special Circumstances
Where To Go For Advice And Questions
Breach Reporting And Audit
Other Relevant Policies
Definitions
Record Retention Schedule
DIGITAL HEALTH
Take control of your health today.

Now Patient is the UK’s first regulated digital health service that uses predictive analytics and artificial intelligence to provide you with personalised care and resources that can help improve your health outcomes, FREE of charge.

Now patient Diabetes calculator
NOW PATIENT
Join the 20,000+ happy customers already using Now Patient.

Prescriptions, healthcare resources & live video consultations all in one place for FREE

Medicine reminder app screen
Your Questions Answered
For your peace of mind, we can answer your health questions quickly
Now Patient is the UK's first regulated digital health service using predictive analytics and artificial intelligence to offer targeted healthcare services, including FREE resources that can help improve your health outcomes.
Do you have plans if your service is down?

Now Patient has a Business Continuity Plan (BCP) that is triggered if our systems are down. The aim of our BCP is to ensure that there is no significant disruption to the delivery of the health care services provided by Now Patient and that the pharmacy contributes effectively to civil emergencies where appropriate. ISO 22301 defines business continuity as:

“The capability of the organisation to continue delivery of products or services at acceptable predefined levels following a disruptive incident”