About Us
Who we are
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. We help you access affordable healthcare, prescriptions, and telehealth services, all designed to improve your health and well-being. It’s a convenient and comprehensive healthcare platform that puts you in control – using cutting edge technology to help you improve your health outcomes, all in one place for FREE.
About NHS pharmacy services
Pharmaceutical services are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’. Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavor to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served. We strive for excellence but in the event that service levels may not be up to expectations and you wish to make a formal complaint, we have a clear and transparent complaints procedure.
You can submit a complaint using the link below.
About UK prescribing services
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
- treatment of disease, disorder, or injury
- transport services, triage, and medical advice are provided remotely
- caring for adults over 65 years old
- caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
About US services
Our head of US services is Dr. Jamie Winn. We do not provide any prescribing services or dispensing services in the United States. Our US service offers you access to programs that can help lower the cost of your medications. It is useful for everyone, including insured, uninsured or underinsured individuals.
Our drug savings programs include savings cards, drug coupons, Canadian prescription prices for buying your medication without insurance, advice on manufacturer-sponsored assistance programs, and other savings tools and resources.
What we do
NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health. Get started today and benefit from medication reminders, private treatment plans, NHS online pharmacy, GP appointment booking, Rx savings card, Drug Coupons, US drug savings programs, health conditions information, genetic testing, home test kits, BMI Risks, Type 2 Diabetes Risks, pollen meter, air quality monitor, and lots more!
Our service is operated by experienced medical professionals in the United States and the United Kingdom.
You can view the online services we provide by clicking the link below:
How to make a complaint
NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. You can find out more by clicking the link below:
Our medical review team
NowPatient content is authored and reviewed by licensed medical professionals. You can find out more by clicking the link below:
Our editorial process
NowPatient strives to deliver trustworthy, accessible, and relevant medical information. Our editorial process provides safeguards and controls that allow us to consistently produce content that empowers you to effectively manage your health and well-being. You can find out more by clicking the link below:
Where we are located - UK
Infohealth LTD d.b.a NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
Where we are located - US
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How to Contact Us
For Corporate or Press enquiries
Please contact corporate@infohealth.co.uk
For Advertising enquiries
You can find out more about our advertising opportunities by navigating to our advertising guide.
Our policies
NowPatient operates under the guidance of various policies that reflect the nature of the business of healthcare. Please see the links below
Terms of use
Privacy policy
HIPAA privacy notice
Telehealth consent
Cookie policy
Data retention policy
Modern slavery statement
Safeguarding statement
How the NowPatient application is regulated
The NowPatient application is a Class I medical device registered with the Medicines & Healthcare Products Regulatory Agency. You can view our manufacturing details on the MHRA website. We are regulated under the Medical Devices Regulations 2002 (SI 2002 No 618, as amended) (UK MDR 2002).
Can I Trust NowPatient
Our product and services are certified to international healthcare, medical device and data security standards
WHY WE BUILT NOWPATIENT
We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today
