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About Us

Who we are

NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. We help you access affordable healthcare, prescriptions, and telehealth services, all designed to improve your health and well-being. Its a convenient and comprehensive healthcare platform that puts you in control – using cutting edge technology to help you improve your health outcomes, all in one place for FREE.

About NHS pharmacy services

Pharmaceutical services are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’. Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavor to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served. From time to time, we accept that service levels may not be up to expectations. In the event you wish to make a formal complaint, we have a clear and transparent complaints procedure.

You can submit a complaint using the link below.

Complaints procedure

About UK prescribing services

Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:

  • treatment of disease, disorder, or injury
  • transport services, triage, and medical advice are provided remotely
  • caring for adults over 65 years old
  • caring for adults under 65 years old

NowPatient prescribing services are run by Infohealth Limited. The registered manager and nominated individual is Mr Navin Khosla.

About US services

Our head of US services is Dr. Jamie Winn. We do not provide any prescribing services or dispensing services in the United States. Our US service offers patient assistance which may help you save costs on your medications.

Our service includes savings cards, advice on manufacturer-sponsored assistance programs, and other savings tools and resources.

What we do

NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.  Get started today and benefit from medication reminders, private treatment plans, NHS online pharmacy, GP appointment booking, Rx savings card, Drug Coupons, US drug savings programs, health conditions information, genetic testing, home test kits, BMI Risks, Type 2 Diabetes Riskspollen meter, air quality monitor, and lots more!

Our service is operated by experienced medical professionals in the United States and the United Kingdom.

You can view the online services we provide by clicking the link below:

Features

How to make a complaint

NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. You can find out more by clicking the link below:

Complaints Procedures

Our medical review team

NowPatient content is authored and reviewed by licensed medical professionals. You can find out more by clicking the link below:

Medical Team

Our editorial process

NowPatient strives to deliver trustworthy, accessible, and relevant medical information. Our editorial process provides safeguards and controls that allow us to consistently produce content that empowers you to effectively manage your health and well-being. 

You can find out more by clicking the link below:

Editorial process

Where we are located

Infohealth LTD d.b.a NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA

Infohealth Map

For Corporate or Press enquiries

For Advertising enquiries

You can find out more about our advertising opportunities by navigating to our advertising guide.

Our policies

NowPatient operates under the guidance of various policies that reflect the nature of the business of healthcare. Please see the links below

Terms of use
Privacy policy
HIPAA privacy notice
Telehealth consent
Cookie policy
Data retention policy
Modern slavery statement
Safeguarding statement

Now Patient Data Security

Data Security

Our Commitment to You.

Find out moreNow Patient Data SecurityNow Patient Data Security

What is NowPatient

Online Pharmacy & Telehealth

NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.  Get started today and benefit from medication reminders, private treatment plans, NHS online pharmacy, GP appointment booking, Rx savings card, Drug Coupons, US drug savings programs, health conditions information, Drug Information, genetic testing, home test kits, BMI Risks, Type 2 Diabetes Riskspollen meter, air quality monitor, and lots more!

A laptop screen displays a dashboard with various health metrics and notifications. Widgets include drug coupons, home health testing, genetic risk, diabetes risk, BMI, pollen meter, and air quality.

WHY WE BUILT NOWPATIENT

To improve the lives of everyone by making high-quality care accessible and convenient

We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.

Download our app today

A collage showing a map with pharmacies, a questionnaire, medication details, and a person video chatting on a screen.

Can I trust NowPatient

Meet our medical team

We are a passionate group of clinicians and medical writers covering a broad range of specialities with experience operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process

Your Questions Answered

For your peace of mind, we can answer your questions quickly

We have a comprehensive list of FAQ’s on each feature page. Alternatively, for broader questions around our service just click the button below.
Find your answers