Genetic Medicines Test
Through a simple at-home test, we analyse your genes to provide insights into your body’s ability to process certain medications which can help your doctor narrow down medication choices and tailor your dosing to help optimize outcomes and reduce adverse reactions.
Genetic Medicine Test
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How it works
Step 1
Go to the tools page. Select Genetic Medicines Test. You can select the star icon on the tool and this will create a shortcut on your dashboard for ease of future use.
Step 2
If we have your medication records, we can check to see if you would benefit from the service. If you do qualify, the recommendation will be visible in ‘My Notifications’ on your dashboard. Alternatively, you can use the action button ‘Check eligibility’ to see if your medication qualifies
Step 3
If your medication qualifies for the service, add the recommended test to your cart
Step 4
After you have checked out, your Genetic Medicine Test order will be processed and dispatched. The tracking code will appear in ‘My Notifications’
Step 5
When we receive your test sample back, we will notify you in ‘My Notifications’
Step 6
Our laboratory will now process your sample. When the results are ready, you will be notified and prompted to book a consultation with a Genetic Medicine Test clinician. Results can take up to 10 working days to process, from the point we receive your sample back.
Step 7
Select a time and date for the consultation. You can also choose your preferred language
Step 8
You will now see a list of clinicians who are specially trained to provide the service that you have chosen. You can filter clinicians by gender. Once you have selected your clinician, you will be able to confirm the booking and add the appointment date to your calendar
Step 9
You will receive an email and notification reminder, 30 minutes before the consultation starts. You will also be able to track your consultation in ‘My Consultations’ located on your dashboard
Step 10
Your clinician will explain any changes, called variants, in the gene that was tested. The clinician will also discuss how this may affect your medication including any advisories which will be sent to your doctor for action, with your consent
Step 11
At the end of the consultation, your clinician will unlock your results and a copy of any referrals sent to your doctor. They will appear in ‘My Documents’ located on your dashboard
Step 12
You can now view, download or print your test results
Service Information
What is the Genetic Medicines Test?
Give me an example of why this service may suit me?
What genes do you test?
What is CYP2C19?
What Is CYP2D6?
What are the benefits for me?
What are the limitations I need to be made aware of?
Are there any concerns or risks I need to be aware of?
Evidence for Genetic Medicines Tests
How do I know your service is safe & reliable?
Do I need to pay for the service?
How will I know if I am eligible for Genetic Medicine Test and how do I place an order?
I have been recommended two tests covering CYP2D6 and CYP2C19, do I need both?
What happens after I place my order and will I get status updates?
How will I know how to use the test kit?
How do I return the sample to your laboratory?
How long does it take to get the test results back and what happens next?
How do I book a consultation?
What happens during the consultation?
What happens at the end of the consultation?
Are my results confidential?
About Telehealth
Are remote video consultations right for me?
How do I know if the remote video consultation service is safe?
Do I need to verify my identity during the remote video consultation?
Can I have a chaperone (carer, friend, family member) join a remote video consultation?
How can I be sure that you are handling and protecting my data securely?
How is my data stored?
Are my consultations confidential?
Can I select which clinician I have my consultation with?
Will my doctor be informed of any consultations I have through the app?
Do remote video consultations save money for health systems?
Are remote video consultations safer than online questionnaires?
What quality of care can I expect to receive from a remote video consultation?
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.