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Air Quality Monitor

Air Quality Monitor

Get live air quality data in your local area. Air quality can significantly influence your health and trigger various health issues, both immediate and prolonged. NowPatient provides personalised risk notifications based on your underlying health conditions and prevailing air quality.

How it works

Step 1

When you log into your NowPatient account for the first time, you will be prompted to turn on ‘Location Services’ on your device

A smartphone screen displays a prompt from the "NowPatient" app requesting permission to use the user's location, with options to allow once, allow while using the app, or don't allow.
Step 2

Go to your account dashboard and look for the Air Quality Monitor that sits in ‘My Personalized Health Tools’ section

A smartphone displays a health app with a Body Mass Index of 30.2 and an Air Quality Monitor reading of 53, both on screen. The background is green with a repeat pattern of shield icons.
Step 3

The Air Quality Monitor will show the Air Quality index score for today

Smartphone screen displaying a health app with an Air Quality Monitor showing a value of 32 and a Pollen Meter indicating levels for tree, grass, and weed pollen against a green background.
Step 4

If the Air Quality index score is high or breaches safety thresholds, then you will see a red warning box

Smartphone screen displaying a health app with an air quality monitor reading of 273, indicating poor air quality, and a pollen meter categorizing levels for tree, grass, and weed pollen.
Step 5

Click on the red warning box, to see the precautionary advice

Smartphone screen showing an air quality warning advising people with lung and heart problems, children, and older adults to avoid strenuous activity. Asthma sufferers may need their inhaler more often.
Step 6

If there is a risk to your health, then you will also receive a notification in your ‘My Notifications’ that will outline the risk and what precautions you should take

A smartphone showing an air quality monitor notification. The message advises adults and children with lung problems, the elderly, and those with asthma to avoid strenuous activity.

Service Guide

Everything you need to know about the Air Quality Monitor

Why is the Air Quality Monitor useful for my health?

Your health can be significantly influenced by the quality of the air you breathe. Being subjected to air pollution, laden with detrimental particles and gases, can trigger various health issues, both immediate and prolonged. The immediate repercussions of exposure to polluted air may include eye, nose, and throat irritation, headaches, fatigue, and dizziness.

Existing conditions like asthma and allergies can be exacerbated, leading to symptoms such as coughing and wheezing. Sustained exposure to air pollution is associated with severe health consequences, such as chronic obstructive pulmonary disease (COPD), lung cancer, and cardiovascular diseases.

How can the Air Quality Monitor benefit me?

The NowPatient Air Quality Monitor sends you conditional warnings based on the air quality in your location and your pre-existing medical conditions, if you have any.

For example, if you are in an at-risk group like an Asthmatic or suffer from COPD, and the air quality in your location is poor, then we will send you an advisory notification describing what precautions you need to take to prevent the exacerbation of your condition.

What conditions are monitored as part of the warning notifications?

The following conditions are classed as ‘at risk’ for sensitivity to Air Quality:

  • Allergies
  • Asthma
  • Atrial Fibrillation
  • Chronic Bronchitis
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Coronary Heart Disease
  • Heart Attack
  • Heart Failure
  • Unstable Angina

What are at-risk groups?

At-risk groups are defined as adults and children with heart or lung problems, who are at greater risk of symptoms. Follow your doctor’s usual advice about exercising and managing your condition. It is possible that very sensitive individuals may experience health effects, even on low air pollution days. Anyone experiencing severe symptoms should seek medical advice.

Do I need to pay for using the Air Quality Monitor?

No. The Air Quality Monitor is a free service available for registered users of NowPatient.

Can I rely on the data you are using?

Yes. We harness the power of on-ground sensors, remote satellite imagery, and a global proprietary sensor network to get credible data from multiple sources.

Do I need to have location services on my device activated?

Yes. Our service is based on your location. If location services are turned off, then we will not be able to provide you with personalised Air Quality data.

How will I see the results & what notifications can I expect?

The Air Quality Index (AQI) is divided into six categories, as in the table below. Each category corresponds to a different level of health concern and corresponding intervention notice that you may receive.

table icon
Air Quality Index explained

Daily AQI Color

Levels of Concern

Values of Index

Description of Air Quality

UK Air Advice Notification At Risk Individuals

UK Air Advice Notification for General Population

Green

Good

0-50

Air quality is satisfactory, and air pollution poses little or no risk

Enjoy your usual outdoor activities

Enjoy your usual outdoor activities

Yellow

Moderate

51-100

Air quality is acceptable. However, there may be a risk for some people, particularly those who are unusually sensitive to air pollution

Adults and children with lung problems, and adults with heart problems, who experience symptoms, should consider reducing strenuous physical activity, particularly outdoors

Enjoy your usual outdoor activities

Orange

Unhealthy for sensitive groups

101 to 150

Members of sensitive groups may experience health effects. The general public is less likely to be affected

Adults and children with lung problems, and adults with heart problems, who experience symptoms, should consider reducing strenuous physical activity, particularly outdoors

Enjoy your usual outdoor activities

Red

Unhealthy

151-200

Some members of the general public may experience health effects; members of sensitive groups may experience more serious health effects

Adults and children with lung problems, and adults with heart problems should consider reducing strenuous physical exertion, particularly outdoors, and particularly if they experience symptoms. People with asthma may find they need to use their reliever inhaler more often. Older people should also reduce physical exertion

Anyone experiencing discomfort such as sore eyes, cough or sore throat should consider reducing activity, particularly outdoors

Purple

Very unhealthy

201 to 300

Health alert: The risk of health effects is increased for everyone

Adults and children with lung problems, and adults with heart problems should consider reducing strenuous physical exertion, particularly outdoors, and particularly if they experience symptoms. People with asthma may find they need to use their reliever inhaler more often. Older people should also reduce physical exertion

Anyone experiencing discomfort such as sore eyes, cough or sore throat should consider reducing activity, particularly outdoors

Maroon

Hazardous

301 and higher

Health warning of emergency conditions: everyone is more likely to be affected

Adults and children with lung problems, adults with heart problems, and older people, should avoid strenuous physical activity. People with asthma may find they need to use their reliever inhaler more often

Reduce physical exertion, particularly outdoors, especially if you experience symptoms such as cough or sore throat

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Your Questions Answered

For your peace of mind, we can answer your questions quickly

What does NowPatient do?

NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.

Get started today and benefit from medication remindersGet Treated PrivatelyNHS online pharmacyGP appointment bookingRx savings cardDrug CouponsUS drug savings programshealth conditions informationgenetic testinghome test kitsBMI RisksType 2 Diabetes Riskspollen meterair quality monitor, and lots more!

Our service is operated by experienced medical professionals in the United States and the United Kingdom. You can view the online services that we provide by clicking Features.

UK users can safely and securely buy medicines online that treat a wide range of medical conditions. UK customers can also order NHS prescriptions online with the benefit of free tracked delivery.

US customers, regardless of insurance coverage, can enjoy huge savings on prescription medications using our various drug savings programs including drug coupons, savings card and manufacturer-sponsored patient assistance programs.

Where is NowPatient located?

NowPatient has offices in the United Kingdom and United States.

In the UK, we are located at:

NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA

In the US, we are located at:

NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX

How can I contact NowPatient?

To contact NowPatient, please use the contact form available on the Contact Us page.

Alternatively, if you need to speak to us, you can reach us on the following numbers:

UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977

Who owns NowPatient?

NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.

Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).

Can you tell me more about your NHS online pharmacy?

NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.

Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.

How do I make a complaint?

From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.

Can you tell me more about NowPatient’s prescribing services for treatments offered?

Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:

• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old

NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.

Can you tell me more about NowPatient’s US services?

Our head of US services is Dr. Jamie Winn.

You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.

We do not provide any prescribing services or dispensing services in the United States.

Is NowPatient legit and can I trust information from NowPatient?

Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.

NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.

Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:

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What are NowPatient’s opening hours?

Our office hours are:

UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST

Please note that we are closed at weekends.

In the event of a medical life-threatening emergency please call:

UK – 999
US – 911

In the event of a medical emergency which is not life-threatening please call:

UK – 111

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