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VIRTUAL HEALTHCARE
What to Expect From Your Online Video Consultation


How do I check if I’m eligible for a video consultation?
Video consultations are suitable for most patients who do not need a physical examination. They may not be appropriate if you require hands-on physical examination or need laboratory tests that cannot be done remotely. Video consultations are not a substitute for your regular doctor if you have a serious or life-threatening condition.
How do I complete my health profile?
Before booking, ensure your health profile is up to date. Your clinician will use this information to provide safe, personalised care. You may need to provide current medications and supplements, known allergies and adverse reactions, existing medical conditions, previous surgeries or hospitalisations, family medical history (where relevant), current symptoms or health concerns, height and weight (for BMI calculation), and blood pressure readings (where required).
How do I check my device is ready for a video consultation?
Make sure NowPatient has permission to access your camera and microphone, you have a stable internet or Wi-Fi connection, and you are using a compatible smartphone, tablet, or PC.
How do I select a service?
Log in to your NowPatient account and navigate to the relevant Service Card on your homepage. Follow the prompts for the service you need (e.g., NHS Pharmacy First, Weight Loss, Buying Treatments Online). Please remember, some services have eligibility requirements before you can book a consultation.
How do I choose a date for my appointment?
Select your preferred consultation date. You can add notes at this stage to help the clinician prepare for your session. Click Continue.
How do I choose a time for my appointment?
Select your preferred appointment time from the available slots and click Continue. Slots are available up to 7 days in advance.
How do I choose a clinician?
Browse available clinicians trained for your chosen service. You can filter by gender or spoken languages. Each clinician's full name, licence number, and specialist credentials are displayed. Select your preferred clinician and click Continue.
How do I review my booking?
Check the summary of your appointment and read the Pre-consultation Requirements for tips on how to prepare. Click Continue.
What safety information do I need to provide?
Enter your consultation address (where you will be during the call) and emergency contact details. You can also opt in to receive an SMS reminder 30 minutes before your appointment.
How do I confirm my booking?
Click Confirm Booking. You will receive an in-app confirmation pop-up, push and in-app notifications, and a confirmation email with details of what to expect.
How do I take my blood pressure via the app?
Some services require a recent blood pressure reading before your consultation. If prompted, open the blood pressure tool in the NowPatient app, read and agree to the disclaimer, enter your age, height, and gender, and follow the on-screen instructions. The tool uses your smartphone's front-facing camera — no cuff or wearable required. Classified as a Class I Medical Device (CE and UKCA certified). Available on iOS and Android only.
How do I join my video consultation?
At your scheduled time, open the NowPatient app and join your consultation.
How does identity verification work?
Your clinician will introduce themselves and verify your identity. Please have your ID ready.
What declarations do I need to confirm?
You will be reminded that you must complete the consultation for yourself, disclose all medical conditions, illnesses, and operations, disclose all prescription medications you are currently taking, and provide accurate and honest responses throughout. Withholding or providing false information can severely harm your health.
What happens during my clinical assessment?
Your clinician will carry out an assessment relevant to your chosen service. Depending on the service, this may lead to issuance of a prescription (added to your cart), guided counselling, discussion of test results, or general health advice.
What does it mean to consent to inform my doctor?
With your consent, your clinician may inform your regular doctor of the consultation outcome. NowPatient strongly recommends agreeing to this, as your GP is responsible for your overall care.
How will I receive my post-consultation summary?
You will receive a notification summarising the outcome of your appointment, any referrals made to your doctor, and any advice given by your clinician. If a referral letter was issued, you can view it in the Documents section of your account.
How do I complete my order if treatment was prescribed?
If your clinician prescribed a treatment, go to your Cart, complete any payment exemptions (such as NHS Exemption Declaration if applicable), select Checkout, choose your delivery address and method, confirm your billing address, review your order and submit payment. Your order will be sent to NowPatient’s licensed online pharmacy for processing and dispatch.
How do I complete the feedback survey?
You may receive a short survey about your experience. NowPatient encourages all patients to complete it — your feedback helps improve the service for everyone.
How do I cancel a video consultation, and what happens if I miss my appointment?
To cancel an appointment:
Go to the Consultations section of your account.
Select Upcoming Consultations.
Choose the appointment you wish to cancel.
Click Cancel and confirm.
Please cancel at least 24 hours in advance.
Missed appointments: After two missed appointments, your booking rights will be temporarily revoked. Contact the NowPatient support desk if you believe this was applied in error.
How do I contact NowPatient for help and support?
Contact Method | Details |
UK Phone | +44 20 388 51 500 |
US Phone | 1-866-967-1977 |
Hours (UK) | Monday–Friday, 9am–6pm GMT |
Hours (US) | Monday–Friday, 8am–5pm EST |
Support |
Browse Prescription Savings By Medication Name
A
- Abacavir
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- Abaloparatide
- Abatacept
- Abecma
- Abemaciclib
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- Abilify Asimtufii
- Abilify Maintena
- Abilify Mycite
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- Abrilada
- Abrocitinib
- Abrysvo
- Acalabrutinib
- Acanya
- Acarbose
- Accuneb
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- Activase
- Activella
- Actoplus Met
- Actos
- Acular
- Acyclovir
- Acyclovir And Hydrocortisone Cream
- Adacel
- Adakveo
- Adalat
- Adalimumab
- Adalimumab-Adaz
- Adalimumab-ADBM
- Adalimumab-Afzb
- Adalimumab-RYVK
- Adapalene And Benzoyl Peroxide
- Adapin
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- Adempas
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- Adoxa
- Aducanumab
- Aduhelm
- Advair Diskus
- Advair HFA
- Advate
- Advil
- Adynovate
- Afatinib
- Afinitor
- Afinitor Disperz
- Aflibercept
- Aflibercept (High Dose)
- Aflibercept-JBVF
- Aflibercept-MRBB
- Aflibercept-YSZY
- Agalsidase Beta
- Ahzantive
- Aimovig
- Airsupra
- Ajovy
- Akeega
- Aklief
- Albendazole
- Albenza
- Albuterol
- Albuterol/Budesonide
- Aldactazide
- Aldactone
- Aldara
- Aldurazyme
- Alecensa
- Alectinib
- Alemtuzumab
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- Allegra
- Alloderm Select Regenerative Tissue Matrix
- Alloderm Select Restore Regenerative Tissue Matrix
- Allopurinol
- Alogliptin
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- Alogliptin/Pioglitazone
- Alpelisib
- Alphagan
- Alphagan P
- Alphatrex
- Alprolix
- Alrex
- Altace
- Alteplase
- Altuviiio
- Alunbrig
- Alymsys
- Amantadine
- Amaryl
- Ambien
- Ambien CR
- Ambisome
- Amerge
- Amiodarone
- Amitiza
- Amitriptyline
- Amivantamab-VMJW
- Amjevita
- Amlodipine
- Amoxicillin
- Amoxil
- Amphotericin B
- Ampyra
- Amrix
- Amtagvi
- Anafranil
- Anaprox DS
- Anastrozole
- Ancobon
- Andexxa
- Angeliq
- Anifrolumab-FNIA
- Anitihemophilic Factor (Recombinant)
- Anitihemophilic Factor (Recombinant) Pegylated AUCL
- Anoro Ellipta
- Antara
- Anti-Inhibitor Coagulant Complex
- Anti-Thymocyte Globulin
- Antihemophilic Factor
- Antihemophilic Factor (Recombinant)
- Antihemophilic Factor (Recombinant) FC-Fusion Protein
- Antihemophilic Factor (Recombinant) FC-VWF-XTEN Fusion Protein-EHTL
- Antihemophilic Factor, Recombinant, Porcine Sequence
- Antivert
- Anusol-HC
- Apalutamide
- Apidra
- Apixaban
- Aplenzin
- Apomorphine Sublingual Film
- Apremilast
- Aprepitant
- Apresoline
- Apretude
- Apriso
- Aprocitentan
- Aptiom
- Aptivus
- Aralast NP
- Aranesp
- Arava
- Arazlo
- Aricept
- Arimidex
- Aripiprazole
- Aristocort A
- Arnuity Ellipta
- Aromasin
- Artane
- Artemether/Lumefantrine
- Artificial Tears
- Asciminib
- Asenapine Maleate
- Astagraf XL
- Astelin
- Atarax
- Atazanavir/Cobicistat
- Atenolol
- Atenolol/Chlorthalidone
- Atezolizumab
- Atogepant
- Atomoxetine
- Atopiclair
- Atorvastatin
- Atovaquone
- Atovaquone/Proguanil Hydrochloride
- Atozet
- Atrasentan
- Atrovent HFA
- Aubagio
- Augmentin
- Augtyro
- Aurlumyn
- Austedo
- Austedo XR
- Avacincaptad Pegol Intravitreal Solution
- Avalglucosidase Alfa-Ngpt
- Avalide
- Avapro
- Avastin
- Avelox
- Avelumab
- Aviane
- Avsola
- Avycaz
- Axitinib
- Aygestin
- Azacitidine
- Azactam
- Azactidine Tablets
- Azathioprine
- Azelastine
- Azithromycin
- Azor
- Aztreonam
B
- Baclofen
- Bactrim
- Bactroban
- Balversa
- Baqsimi
- Baraclude
- Baricitinib
- Basaglar
- Bavencio
- Bedaquiline
- Beepen-VK
- Belantamab Mafodotin-Blmf
- Belatacept
- Belimumab
- Belsomra C-Iv
- Belzutifan
- Benazepril
- Bendamustine
- Bendeka
- Benefix
- Benicar
- Benicar HCT
- Benlysta
- Benralizumab
- Bentyl
- Benzaclin
- Benzamycin Gel
- Benzonatate
- Benztropine
- Beovu
- Bepotastine Besilate
- Bepreve
- Beqvez
- Berdazimer Sodium
- Besifloxacin
- Besivance
- Besponsa
- Betamethasone
- Betapace
- Betaseron
- Bevacizumab
- Bevacizumab-AWWB
- Bevacizumab-BVZR
- Bevacizumab-MALY
- Bevespi Aerosphere
- Bexarotene
- Beyfortus
- Bezlotoxumab
- Biaxin
- Biaxin XL
- Biltricide
- Bimatoprost
- Bimekizumab
- Bimzelx
- Binimetinib
- Birch Triterpenes
- Bisoprolol
- Bisoprolol/Hydrochlorothiazide
- Bkemv
- Blenrep
- Blinatumomab
- Blincyto
- Bosentan
- Bosulif
- Bosutinib
- Botox
- Botox Cosmetic
- Braftovi
- Brentuximab Vedotin
- Breo Ellipta
- Brexpiprazole
- Breyanzi
- Breztri Aerosphere
- Bridion
- Brigatinib
- Brilinta
- Brimonidine
- Brimonidine Tartrate
- Brimonidine Tartrate/Timolol Maleate
- Brintellix
- Brivaracetam
- Briviact
- Brodalumab
- Brolucizumab-DBLL
- Bromfenac
- Bromocriptine Mesylate
- Bronchitol
- Bryhali
- Budesonide
- Budesonide/Formoterol
- Budesonide/Glycopyrrolate/Formoterol Fumarate
- Bumetanide
- Bumex
- Bupropion
- Bupropion Hydrobromide Extended-Release
- Buspar
- Buspirone
- Bydureon Bcise
- Byetta
- Bystolic
C
- C1 Esterase Inhibitor [human]
- C1 Esterase Inhibitor [recombinant]
- Cabazitaxel
- Cabenuva
- Cablivi
- Cabotegravir
- Cabotegravir/Rilpivirine
- Calan
- Calan SR
- Calcipotriene And Betamethasone Dipropionate
- Calcitriol
- Calcium Acetate
- Calquence
- Camzyos
- Canagliflozin
- Canagliflozin/Metformin
- Canakinumab
- Canasa
- Cancidas
- Cannabidiol
- Capecitabine
- Capivasertib
- Caplacizumab-YHDP
- Capmatinib
- Caprelsa
- Carac
- Carbamazepine
- Carbatrol
- Carbidopa/Levodopa
- Carbidopa/Levodopa/Entacapone
- Cardizem CD
- Cardura
- Carfilzomib
- Cariprazine
- Carnitor
- Carvedilol
- Carvykti
- Casirivimab/Imdevimab
- Caspofungin Acetate
- Cataflam
- Catapres
- Cathflo Activase
- Cayston
- Cefadroxil
- Cefdinir
- Cefepime/Enmetazobactam
- Ceftaroline Fosamil
- Ceftazidime/Avibactam
- Ceftin
- Ceftobiprole Medocaril
- Ceftolozane/Tazobactam
- Cefuroxime
- Celebrex
- Celecoxib
- Celexa
- Cellcept
- Celontin
- Cemiplimab-Rwlc
- Cephalexin
- Cephulac
- Cerdelga
- Cerezyme
- Ceritinib
- Certolizumab Pegol
- Cetirizine
- Cetuximab
- Chantix
- Chlorpromazine
- Chlorthalidone
- Cialis
- Cibinqo
- Ciclopirox
- Cilostazol
- Ciloxan
- Ciltacabtagene Autoleucel
- Cimzia
- Cinacalcet
- Cinryze
- Cipro
- Ciprobay
- Ciprofloxacin
- Citalopram
- Cladribine
- Clarinex
- Clarinex-D 12 Hour
- Clarinex-D 24 Hour
- Clarithromycin
- Claritin
- Clascoterone
- Cleocin
- Cleocin-T
- Climara
- Climara Pro
- Clindagel
- Clindamycin
- Clindamycin Phosphate
- Clindamycin Phosphate/Benzoyl Peroxide
- Clindamycin Phosphate/Tretinoin
- Clinoril
- Clobetasol
- Clobetasol Propionate
- Clobex
- Clofarabine
- Clolar
- Clomipramine
- Clonidine
- Clonidine Hydrochloride
- Clopidogrel
- Clotrimazole
- Coagulation Factor Ix (Recombinant)
- Coagulation Factor Xa
- Coartem
- Cobimetinib
- Cogentin
- Colchicine USP
- Colcrys
- Colesevelam
- Columvi
- Combigan
- Combivent Respimat
- Comirnaty
- Concerta
- Conjugated Estrogens
- Conjugated Estrogens Plus Medroxyprogesterone Acetate
- Conjugated Estrogens/Bazedoxifene
- Conjugated Estrogens/Medroxyprogesterone Acetate
- Copanlisib
- Copaxone
- Coreg
- Coreg CR
- Corgard
- Corlanor
- Cortisporin
- Cosentyx
- Cosopt
- Cotellic
- Coumadin
- Covid-19 Vaccine, MRNA
- Cozaar
- Creon
- Cresemba
- Crestor
- Crexont
- Crinone
- Crisaborole
- Crizanlizumab-TMCA
- Crizotinib
- Cromolyn
- Crovalimab-AKKZ
- Cryselle
- Cuprimine
- Cutaquig
- Cutivate
- Cuvitru
- Cyclobenzaprine
- Cycloset
- Cyclosporine
- Cyltezo
- Cymbalta
- Cyproheptadine
- Cyramza
- Cytomel
D
- Dabigatran Etexilate
- Dabrafenib
- Dacomitinib
- Dalbavancin
- Dalfampridine
- Daliresp
- Dalvance
- Danicopan
- Dapagliflozin
- Dapagliflozin/Metformin Hydrochloride Extended-Release
- Daprodustat
- Daratumumab
- Daratumumab And Hyaluronidase-FIHJ
- Daratumumab/Hyaluronidase-FIHJ
- Darbepoetin Alfa
- Daridorexant
- Darolutamide
- Darunavir
- Darunavir/Cobicistat
- Darunavir/Cobicistat/Emtricitabine/Tenofovir/Alafenamide
- Darzalex
- Darzalex Faspro
- Dasatinib
- Dasiglucagon
- Daurismo
- Daysee
- Dayvigo
- Ddavp
- Decadron
- Deferasirox
- Deferiprone
- Delafloxacin
- Delizicol
- Delstrigo
- Deltasone
- Demadex
- Demser
- Denosumab
- Denosumab-BBDZ
- Depakene
- Depakote DR
- Depakote ER
- Depo-Estradiol
- Derma-Smoothe/FS Body
- Descovy
- Desloratadine
- Desloratadine/Pseudoephedrine Sulfate
- Desmopressin
- Desmopressin Acetate
- Desogestrel
- Desvenlafaxine
- Desyrel
- Detrol
- Detrol LA
- Deucravacitinib
- Deuruxolitinib
- Deutetrabenazine
- Dexamethasone
- Dexilant
- Dexlansoprazole
- Dextromethorphan/Quinidine
- Diamox
- Diamox Sequels
- Diane-35
- Diclofenac
- Dicyclomine
- Dienogest
- Dificid
- Diflucan
- Digoxin
- Dilantin
- Diltiazem
- Dimethyl Fumarate
- Dimethyl Fumarate DR – Amneal
- Diovan
- Diovan HCT
- Diprolene AF
- Diroximel Fumarate
- Disopyramide Phosphate
- Ditropan
- Ditropan XL
- Divalproex Sodium
- Dofetilide
- Dolutegravir
- Dolutegravir/Rilpivirine
- Donanemab-AZBT
- Donepezil
- Doravirine
- Doravirine/Lamivudine/Tenofovir
- Dordaviprone
- Dornase Alfa
- Dorzolamide
- Dostarlimab-GXLY
- Dotti
- Doxazosin
- Doxepin
- Doxycycline
- Drisdol
- Dronedarone
- Drospirenone
- Drospirenone And Estradiol
- Droxidopa
- Duac
- Duavee
- Dulaglutide
- Duloxetine
- Duobrii
- Duodopa
- Duoneb
- Duopa
- Dupilumab
- Dupixent
- Duricef
- Durvalumab
- Durysta
- Duvyzat
- Dyazide
- Dysport
E
- Ebglyss
- Ecallantide
- Econazole
- Eculizumab
- Eculizumab-AEEB
- Edecrin
- Edoxaban
- Edurant
- Effexor
- Effexor XR
- Effient
- Efinaconazole
- Eflornithine
- Efudex
- Elafibranor
- Elagolix
- Elagolix, Estradiol, Norethindrone Acetate Capsules; Elagolix Capsules
- Elahere
- Elaprase
- Elavil
- Elbasvir/Grazoprevir
- Electrolyte Solution
- Elelyso
- Eletriptan Hydrobromide
- Elfabrio
- Elidel
- Eligard
- Eliglustat
- Elimite
- Elinzanetant
- Eliquis
- Elitek
- Elmiron
- Elocon
- Eloctate
- Elotuzumab
- Elranatamab-BCMM
- Elrexfio
- Eltrombopag
- Eluxadoline
- Elvitegravir/Cobicistat/Emtricitabine/Tenofovir Disoproxil Fumarate
- Emend
- Emgality
- Emicizumab-KXWH
- Emla
- Empagliflozin
- Empagliflozin/Linagliptin/Metformin
- Empagliflozin/Metformin
- Empliciti
- Emrelis
- Emtricitabine/Tenofovir
- Emtricitabine/Tenofovir Alafenamide
- Emverm
- Enalapril
- Enasidenib
- Enbrel
- Encorafenib
- Enfortumab Vedotin-EJFV
- Enhertu
- Enjaymo
- Enoxaprin Sodium
- Ensifentrine
- Enspryng
- Enstilar
- Entecavir
- Entocort EC
- Entrectinib
- Entresto
- Entyvio
- Envarsus XR
- Enzalutamide
- Eohilia
- Epcoritamab-Bysp
- Epidiolex
- Epiduo
- Epiduo Forte
- Epinephrine
- Epinephrine Auto-Injector – Amneal
- Epitol
- Epivir
- Epivir-Hbv
- Epkinly
- Eplerenone
- Eplontersen
- Epoetin Alfa-EPBX
- Epoprostenol
- Epzicom
- Erbitux
- Erdafitinib
- Erelzi
- Erenumab
- Ergocalciferol
- Eribulin Mesylate
- Erivedge
- Erleada
- Erlotinib
- Erythromycin
- Erythromycin/Benzoyl Peroxide
- Esbriet
- Escitalopram
- Esketamine
- Eslicarbazepine Acetate
- Esomeprazole
- Esomeprazole Magnesium
- Estrace
- Estradiol
- Estradiol Cypionate
- Estradiol Transdermal System
- Estradiol Vaginal Ring
- Estradiol Valerate And Estradiol Valerate/Dienogest
- Estradiol Valerate/Dienogest
- Estradiol/Levonorgestrel
- Estring
- Etanercept
- Etanercept-Szzs
- Etelcalcetide
- Ethacrynic
- Ethinyl Estradiol
- Ethinyl Estradiol/Cyproterone Acetate
- Ethinyl Estradiol/Drospirenone
- Ethionamide
- Ethosuximide
- Etodolac
- Etonogestrel Implant
- Etonogestrel/Ethinyl Estradiol
- Etrasimod
- Etravirine
- Eucrisa
- Euflexxa
- Evenity
- Everolimus
- Evinacumab-Dgnb
- Evista
- Evkeeza
- Evolocumab
- Evorel
- Evotaz
- Evrysdi
- Exblifep
- Exelon
- Exemestane
- Exenatide
- Exenatide Extended-Release
- Exjade
- Exkivity
- Extavia
- Eylea
- Eylea HD
- Eysuvis
- Ezetimibe
- Ezetimibe/Atorvastatin
F
- Fabhalta
- Fabrazyme
- Fam-Trastuzumab Deruxtecan-Nxki
- Famotidine
- Fareston
- Faricimab
- Farxiga
- Fasenra
- Faslodex
- Febuxostat
- Fedratinib
- Feiba
- Femara
- Fenofibrate
- Fentanyl
- Ferriprox
- Fesoterodine
- Fetzima
- Fexofenadine
- Fezolinetant
- Fiasp
- Fidanacogene Elaparvovec-DZKT
- Fidaxomicin
- Filgrastim
- Filgrastim-AAFI
- Filgrastim-Ayow
- Filgrastim-TXID
- Filsuvez
- Finasteride
- Finerenone
- Fingolimod
- Firazyr
- Flagyl
- Flecainide
- Flexeril
- Flomax
- Flonase
- Florinef
- Floxin Otic
- Fluconazole
- Flucytosine
- Fludrocortisone
- Fluocinolone
- Fluocinolone Acetonide Intravitreal Implant
- Fluocinonide
- Fluorouracil
- Fluorouracil Cream
- Fluoxetine
- Fluphenazine
- Fluticasone
- Fluticasone Furoate
- Fluticasone Furoate/Umeclidinium/Vilanterol
- Fluticasone Furoate/Vilanterol
- Fluticasone/Salmeterol
- Fluvoxamine
- Folic Acid
- Follistim Aq
- Follitropin Beta
- Fortamet
- Forteo
- Fosamax
- Foscarbidopa/Foslevodopa
- Fosrenol
- Fostamatinib Disodium
- Fotivda
- Fremanezumab-Vfrm
- Fruqintinib
- Fruzaqla
- Fulvestrant
- Furoscix
- Furosemide
- Fycompa
- Fylnetra
G
- Gabapentin
- Galcanezumab-GNLM
- Galsulfase
- Ganciclovir
- Ganirelix Acetate
- Garamycin
- Gardasil 9
- Gattex
- Gavreto
- Gazyva
- Gefitinib
- Gelsyn-3
- Gemfibrozil
- Gemtesa
- Gemtuzumab Ozogamicin
- Gengraf
- Genotropin
- Gentamicin
- Geodon
- Gilenya
- Gilotrif
- Gilteritinib
- Givinostat
- Glasdegib
- Glassia
- Glatiramer Acetate
- Glecaprevir/Pibrentasvir
- Gleevec
- Glimepiride
- Glipizide
- Glofitamab-Gxbm
- Glucagen Hypokit
- Glucagon
- Glucobay
- Glucophage
- Glucophage XR
- Glucotrol
- Glucotrol XL
- Glucovance
- Glyburide
- Glyburide/Metformin
- Glycopyrrolate
- Glycopyrrolate/Formoterol Fumarate
- Glyxambi
- Gocovri
- Golimumab
- Golytely
- Granisetron
- Grastek
- Grastofil
- Guanfacine
- Guselkumab
- Gvoke
- Gyne-Lotrimin
H
- Hailey FE
- Halaven
- Haldol
- Halobetasol
- Halobetasol Propionate
- Halobetasol Propionate/Tazarotene
- Haloperidol
- Hemlibra
- Hepatitis A Vaccine (Inactivated)
- Hepatitis B Vaccine (Recombinant)
- Hepsera
- Herceptin
- Herceptin Hylecta
- Hetlioz
- High Molecular Weight Hyaluronan
- Humalog
- Humalog Mix 50/50
- Humalog Mix 75/25
- Humalog U-100
- Humalog U-200
- Human Alpha 1-Proteinase Inhibitor
- Human Insulin
- Human Insulin [rdna Origin] Injection
- Human Insulin Isophane Suspension/Human Insulin Injection
- Human Papillomavirus 9-Valent Vaccine, Recombinant
- Humatrope
- Humira
- Humulin
- Humulin 70/30
- Humulin N
- Humulin R
- Humulin R U-500
- Hyaluronic Acid
- Hydralazine
- Hydrochlorothiazide
- Hydrocortisone
- Hydrocortisone Butyrate
- Hydroxychloroquine
- Hydroxypropyl Cellulose Ophthalmic Insert
- Hydroxyurea
- Hydroxyzine
- Hygroton
- Hylan G-F 20
- Hympavzi
- Hyqvia
- Hyrimoz
- Hytone
- Hytrin
- Hyzaar
I
- Ibrance
- Ibrutinib
- Ibuprofen
- Icatibant
- Iclusig
- Icosapent
- Idecabtagene Vicleucel
- Idhifa
- Idursulfase
- Ilaris
- Iloprost
- Ilotycin
- Ilumetri
- Imatinib
- Imbruvica
- Imdelltra
- Imdur
- Imetelstat
- Imfinzi
- Imiglucerase
- Imipenem/Cilastatin
- Imipenem/Cilastatin/Relebactam
- Imipramine
- Imiquimod
- Imitrex
- Imjudo
- Imlunestrant
- Imlygic
- Immune Globulin Intravenous, Human – IFAS
- Immune Globulin Subcutaneous (Human)
- Immune Globulin Subcutaneous (Human) – HIPP
- Imodium A-D
- Imuran
- Inclisiran
- Increlex
- Incruse Ellipta
- Inderal
- Inderal LA
- Indocin
- Indocin SR
- Indomethacin
- Inebilizumab-Cdon
- Inflectra
- Infliximab
- Infliximab-DYYB
- Inflixmab
- Ingrezza
- Inluriyo
- Inlyta
- Inotersen
- Inrebic
- Inspra
- Insulin Aspart
- Insulin Aspart Protamine/Insulin Aspart Injectable Suspension
- Insulin Degludec
- Insulin Degludec/Liraglutide
- Insulin Detemir
- Insulin Glargine
- Insulin Glargine-AGLR
- Insulin Glargine-Yfgn
- Insulin Glargine/Lixisenatide
- Insulin Glulisine
- Insulin Human
- Insulin Human Injection
- Insulin Lispro
- Insulin Lispro Protamine/Insulin Lispro
- Insulin Lispro-AABC
- Intelence
- Interferon Beta-1a
- Interferon Beta-1b
- Intuniv
- Invega
- Invega Hafyera
- Invega Sustenna
- Invega Trinza
- Invokamet
- Invokamet XR
- Invokana
- Ipilimumab
- Ipratropium Bromide
- Ipratropium Bromide/Albuterol Sulfate
- Ipratropium/Albuterol
- Iptacopan
- Iqirvo
- Irbesartan
- Irbesartan/Hydrochlorothiazide
- Iressa
- Isatuximab-Irfc
- Isavuconazonium Sulfate
- Isentress
- Isentress HD
- Isophane Insulin Human Suspension
- Isosorbide Mononitrate
- Istalol
- Istodax
- Itraconazole
- Ivabradine
- Ivermectin
- Ivosidenib
- Iwilfin
- Ixazomib
- Ixekizumab
- Izervay
J
K
L
- Labetalol
- Lac-Hydrin
- Lacosamide
- Lacrisert
- Lactic Acid (Ammonium Lactate)
- Lactulose
- Lagevrio
- Lamictal
- Lamictal Chewable
- Lamictal ODT
- Lamictal ODT Titration Kit
- Lamictal XR
- Lamisil
- Lamisil AT
- Lamivudine
- Lamotrigine
- Lampit
- Lanadelumab-FLYO
- Lanoxin
- Lanreotide
- Lansoprazole
- Lanthanum Carbonate
- Lantus
- Lapatinib
- Laronidase
- Larotrectinib
- Lasix
- Lasmiditan
- Latanoprostene Bunod
- Latuda
- Lazanda
- Lebrikizumab-Lbkz
- Lecanemab-Irmb
- Ledercillin VK
- Leflunomide
- Lemborexant
- Lemtrada
- Lenalidomide
- Lenvatinib
- Lenvima
- Leqembi
- Leqselvi
- Leqvio
- Letermovir
- Letibotulinumtoxina-WLBG
- Letrozole
- Letybo
- Leucovorin Calcium
- Leuprolide
- Leuprolide Acetate
- Levaquin
- Levemir
- Levetiracetam
- Levitra
- Levocarnitine
- Levocetirizine
- Levofloxacin
- Levomilnacipran
- Levonorgestrel
- Levonorgestrel-Releasing Intrauterine System
- Levonorgestrel/Ethinyl Estradiol
- Levora
- Levothyroxine Sodium
- Lexapro
- Lexiscan
- Lialda
- Libtayo
- Lidex
- Lidocaine
- Lidoderm
- Lifileucel
- Lifitegrast Opthalmic
- Liletta
- Linaclotide
- Linagliptin
- Linagliptin/Empagliflozin
- Linagliptin/Metformin
- Linezolid
- Linzess
- Lioresal
- Liothyronine
- Lipitor
- Lipofen
- Liraglutide
- Lisdexamfetamine Dimesylate
- Lisinopril
- Lisocabtagene Maraleucel
- Litfulo
- Lithium
- Lithobid
- Livtencity
- Lo Loestrin FE
- Locoid
- Locoid Lipocream
- Lodine
- Loestrin FE
- Lokelma
- Loperamide
- Lopid
- Lopinavir/Ritonavir
- Lopressor
- Loprox
- Loratadine
- Lorbrena
- Lorlatinib
- Losartan
- Lotemax
- Lotemax Eye Ointment
- Lotemax Eye Suspension
- Lotemax Gel
- Lotemax Ointment
- Lotemax SM
- Lotensin
- Loteprednol Etabonate
- Loteprednol Etabonate Ophthalmic Gel 0.5
- Loteprednol Etabonate Ophthalmic Ointment 0.5
- Loteprednol Etabonate Ophthalmic Suspension
- Loteprednol Etabonate Ophthalmic Suspension 0.5
- Loteprednol Etabonate/Tobramycin
- Lotrel
- Lotrimin AF
- Lotrisone
- Lovastatin
- Lovaza
- Lovenox
- Lubiprostone
- Lucentis
- Lucentis Injection
- Luliconazole
- Lumacaftor/Ivacaftor
- Lumakras
- Lumigan
- Lumizyme
- Lunsumio
- Lupron
- Lupron Depot
- Lupron Depot-Ped
- Lurasidone
- Luspatercept-AAMT
- Lutathera
- Lutetium Lu 177 Dotatate
- Luvox
- Luzu
- Lymepak
- Lynkuet
- Lynparza
- Lyumjev
- Lyvispah
M
- M-M-R Ii
- Macitentan
- Macitentan/Tadalafil
- Macrobid
- Macrodantin
- Malarone
- Mannitol
- Maribavir
- Marstacimab-Hncq
- Mavacamten
- Mavenclad
- Mavorixafor
- Mavyret
- Maxalt
- Maxitrol
- Maxzide
- Mayzent
- Measles, Mumps, And Rubella Virus Vaccine Live
- Mebendazole
- Mecasermin
- Meclizine
- Medrol
- Medroxyprogesterone
- Mekinist
- Mektovi
- Meloxicam
- Memantine
- Memantine /Donepezil
- Meningococcal Group B Vaccine
- Menopur
- Menostar
- Menotropins
- Mephyton
- Mepolizumab
- Mepron
- Mepsevii
- Mercaptopurine
- Mesalamine
- Mesalamine DR
- Metformin
- Methimazole
- Methocarbamol
- Methotrexate
- Methoxy Polyethylene Glycol-Epoetin Beta
- Methsuximide
- Methylnaltrexone Bromide
- Methylphenidate HCI
- Methylprednisolone
- Metoclopramide
- Metoprolol
- Metrocream
- Metrogel-Vaginal
- Metronidazole
- Metronidazole Cream
- Metyrosine
- Mevacor
- Micafungin Sodium
- Micardis
- Micardis HCT
- Miconazole
- Micro-K
- Microzide
- Midazolam
- Midodrine
- Midostaurin
- Miebo
- Mifeprex
- Mifepristone
- Milnacipran
- Minipress
- Minocin
- Minocycline
- Minocycline HCI Extended Release
- Mirabegron Extended-Release
- Mirapex
- Mirapex ER
- Mircera
- Mircette
- Mirena
- Mirikizumab-MRKZ
- Mirtazapine
- Mirvaso
- Mirvetuximab Soravtansine-Gynx
- Mixed Amphetamine Salts
- Mobic
- Mobocertinib
- Modeyso
- Molnupiravir
- Momelotinib
- Mometasone
- Mondoxyne Nl
- Monistat
- Monovisc
- Montelukast
- Mosunetuzumab-AXGB
- Motegrity
- Mounjaro
- Moviprep
- Moxifloxacin
- Multaq
- Mupirocin
- Mvasi
- Mycamine
- Mycapssa
- Mycolog Ii
- Mycophenolate
- Mycophenolate Mofetil
- Mycostatin
- Mydayis
- Myfembree
- Myfortic
- Myhibbin
- Mylotarg
- Myozyme
- Myrbetriq
- Mysoline
N
- Nabumetone
- Nadolol
- Nafarelin Acetate
- Nafrinse
- Naglazyme
- Naloxone HCL
- Naloxone Hydrochloride
- Naltrexone
- Namenda
- Namenda XR
- Namzaric
- Naprosyn
- Naproxen
- Naratriptan
- Narcan
- Nasonex
- Natalizumab
- Natazia
- Nateglinide
- Natpara
- Nayzilam
- Nebivolol
- Necitumumab
- Neffy
- Nemluvio
- Nemolizumab-Ilto
- Neomycin
- Neoral
- Nesina
- Netarsudil And Latanoprost Ophthalmic Solution
- Netarsudil Ophthalmic Solution
- Neulasta
- Neulasta Onpro
- Neulasta Onpro Kit
- Neupogen
- Neupro
- Neurontin
- Nevirapine
- Nexavar
- Nexium
- Nexium Suspension
- Nexplanon
- Nexviazyme
- Ngenla
- Nifedipine
- Nifurtimox
- Nilotinib
- Ninlaro
- Nintedanib
- Niraparib
- Niraparib/Abiraterone Acetate
- Nirmatrelvir/Ritonavir
- Nirsevimab-Alip
- Nitrofurantoin
- Nitroglycerin
- Nitrostat
- Nivestym
- Nivolumab
- Nivolumab/Relatlimab – RMBW
- Nizoral
- Noctiva
- Nolvadex
- Norditropin
- Norethindrone
- Norethindrone Acetate/Ethinyl Estradiol Tablets, Ethinyl Estradiol Tablets/Ferrous Fumarate Tablets
- Norflex
- Norgestimate
- Norgestrel
- Noritate
- Normal Immunoglobulin 10 (Human) With Vorhyaluronidase Alfa
- Normodyne
- Norpace CR
- Northera
- Nortrel
- Nortriptyline
- Norvasc
- Norvir
- Novofine 32g – Needles
- Novofine Plus 32g – Needles
- Novolin 70/30
- Novolin N
- Novolin R
- Novolog
- Novolog Mix 70/30
- Novopen Echo
- Novotwist 32g – Needles
- Noxafil
- Nplate
- Nubeqa
- Nucala
- Nuedexta
- Nulojix
- Nurtec ODT
- Nusinersen
- Nuvaring
- Nypozi
- Nystatin
- Nystatin/Triamcinolone
- Nystex
- Nystop
- Nyvepria
O
- Obinutuzumab
- Obizur
- Ocella
- Ocrelizumab
- Ocrevus
- Octreotide
- Octreotide Acetate
- Ocuflox
- Odomzo
- Ofatumumab
- Ofev
- Ofloxacin
- Ohtuvayre
- Ojemda
- Ojjaara
- Olanzapine
- Olaparib
- Olmesartan
- Olmesartan/Amlodipine
- Olodaterol
- Olopatadine
- Olumiant
- Omalizumab
- Omega 3 Acid Ethyl Esters
- Omeprazole
- Omeprazole/Sodium
- Omnicef
- Omvoh
- Onabotulinumtoxina
- Ondansetron
- Onexton
- Ongentys
- Onglyza
- Onpattro
- Onureg
- Onyda XR
- Opdivo
- Opdualag
- Opicapone
- Opsumit
- Opsynvi
- Opticrom
- Optivar
- Opuviz
- Oracea
- Oralone
- Orencia
- Oriahnn
- Orilissa
- Orkambi
- Orphenadrine
- Ortho Micronor
- Orthovisc
- Oseltamivir
- Oseni
- Osimertinib
- Otezla
- Oxbryta ODT
- Oxcarbazepine
- Oxybutynin
- Ozanimod
- Ozempic
- Ozurdex
P
- Pacerone
- Paclitaxel Protein-Bound Particles (Albumin-Bound)
- Pacritinib
- Padcev
- Palbociclib
- Paliperidone Palmitate
- Pamelor
- Pancrelipase
- Panitumumab
- Pantoprazole
- Panzyga
- Parathyroid Hormone
- Paroxetine
- Parsabiv
- Pasireotide
- Pasireotide Diaspartate
- Pataday
- Patisiran
- Paxil
- Paxil CR
- Paxlovid
- Pazopanib
- Pegfilgrastim
- Pegfilgrastim-APGF
- Pegfilgrastim-Bmez
- Pegfilgrastim-PBBK
- Peginterferon Beta-1a
- Pegunigalsidase Alfa-Iwxj
- Pegvisomant
- Pembrolizumab
- Pemetrexed
- Penicillamine
- Penicillin
- Penlac
- Pentasa
- Pentosan Polysulfate Sodium
- Pepcid
- Peramivir
- Perampanel
- Perfluorohexyloctane Ophthalmic
- Periactin
- Perjeta
- Permethrin
- Permitil
- Perphenazine
- Pertuzumab
- Pertuzumab, Trastuzumab/Hyaluronidase-ZZXF
- Phenergan
- Phentermine/Topiramate XR
- Phenytoin
- Phesgo
- Phoslo
- Phytonadione
- Piasky
- Pifeltro
- Pilocarpine HCL Ophthalmic Solution
- Pimecrolimus
- Pioglitazone
- Pioglitazone/Metformin
- Piqray
- Pirfenidone
- Pirtobrutinib
- Pivmecillinam
- Pivya
- Plaquenil
- Plavix
- Plecanatide
- Plegridy
- Plenvu
- Pletal
- Pneumococcal 13-Valent Conjugate Vaccine
- Pneumococcal 15-Valent Conjugate Vaccine
- Pneumococcal 20-Valent Conjugate Vaccine
- Pneumococcal Vaccine Polyvalent
- Pneumovax 23
- Polatuzumab Vedotin-PIIQ
- Polivy
- Polyethylene Glycol (PEG)
- Polyethylene Glycol 3350
- Polymyxin
- Polytrim
- Pomalidomide
- Pomalyst
- Ponatinib
- Ponesimod
- Ponvory
- Portrazza
- Posaconazole
- Potassium Chloride
- Pradaxa
- Pralsetinib
- Praluent
- Pramipexole
- Pramlintide Acetate
- Prasugrel
- Pravachol
- Pravastatin
- Praziquantel
- Prazosin
- Precose
- Pred Forte
- Prednisolone Acetate
- Prednisone
- Premarin Tablets
- Premarin Vaginal Cream
- Premphase
- Prempro
- Preparation H
- Prevacid
- Prevacid Solutab
- Prevnar 13
- Prevnar 20
- Prevymis
- Prezcobix
- Prezista
- Priftin
- Prilosec
- Prilosec OTC
- Primaxin I.v.
- Primidone
- Prinivil
- Prismasol
- Pristiq
- Proair Digihaler
- Proair Respiclick
- Proamatine
- Procardia XL
- Progesterone
- Prograf
- Prolensa
- Prolia
- Promacta
- Promethazine
- Prometrium
- Propecia
- Propranolol
- Proscar
- Protonix
- Protopic
- Proventil
- Provera
- Prozac
- Prucalopride
- Pulmicort Flexhaler
- Pulmicort Respules
- Pulmozyme
- Purinethol
- Pyzchiva
Q
R
- Rabeprazole Sodium DR
- Radium Ra 223 Dichloride
- Ragwitek
- Raloxifene
- Raltegravir
- Ramelteon
- Ramipril
- Ramucirumab
- Ranexa
- Ranibizumab
- Ranolazine
- Rapamune
- Rapamune Oral Solution
- Rapivab
- Rasburicase
- Ravulizumab-Cwvz
- Rebif
- Reblozyl
- Recarbrio
- Recombivax HB
- Rectiv
- Refolinon
- Regadenoson
- Reglan
- Regorafenib
- Regular, Human Insulin [rdna Origin] Injection
- Rekambys
- Relafen
- Relenza
- Relistor
- Relpax
- Relugolix/Estradiol/Norethindrone Acetate
- Remeron Soltab
- Remicade
- Renagel
- Renova
- Renvela
- Repatha
- Repotrectinib
- Requip
- Requip XL
- Resmetirom
- Respiratory Syncytial Virus Vaccine
- Restasis
- Retacrit
- Retevmo
- Retin-A
- Retin-A Cream
- Retin-A Gel
- Retin-A Micro
- Retisert
- Revatio
- Revia
- Revlimid
- Rexulti
- Reyvow
- Rezdiffra
- Rezenopy
- Rezvoglar
- Rheumatrex
- Rhopressa
- Riabni
- Ribociclib
- Ribociclib/Letrozole
- Rifadin
- Rifampin
- Rifapentine
- Rifaximin
- Rilpivirine
- Rilutek
- Riluzole
- Rimegepant
- Rinvoq
- Riociguat
- Ripretinib
- Risankizumab-RZAA
- Risdiplam
- Risperdal
- Risperdal Consta
- Risperidone
- Risvan
- Ritlecitinib
- Ritonavir
- Rituxan
- Rituxan Hycela
- Rituximab
- Rituximab-ARRX
- Rituximab-PVVR
- Rituximab/Hyaluronidase Human
- Rivaroxaban
- Rivastigmine
- Rizatriptan
- Robaxin
- Robinul-Forte
- Rocaltrol
- Rocklatan
- Roflumilast
- Romidepsin
- Romiplostim
- Romosozumab-AQQG
- Ronapreve
- Ropinirole
- Rosadan
- Rosuvastatin
- Rotigotine
- Rozerem
- Rozlytrek
- Ruconest
- Ruxience
- Rybelsus
- Rybrevant
- Rydapt
- Rytary
- Rytelo
S
- Sabril Sachets
- Sabril Tablets
- Sacubitril/Valsartan
- Salmeterol Xinafoate
- Samsca
- Sandimmune
- Sandostatin Lar Depot
- Saphnelo
- Saphris
- Sarclisa
- Sarilumab
- Satralizumab-MWGE
- Savaysa
- Savella
- Saxagliptin
- Saxagliptin/Dapagliflozin
- Saxagliptin/Metformin HCL Extended-Release
- Scemblix
- Secukinumab
- Selarsdi
- Selegiline Hydrochloride
- Selexipag
- Selpercatinib
- Semaglutide
- Semglee
- Sensipar
- Serevent Diskus
- Seroquel
- Seroquel XR
- Sertraline
- Sevelamer Carbonate
- Sevelamer Hydrochloride
- Short Ragweed Pollen Allergen Extract
- Signifor
- Signifor Lar
- Sildenafil
- Siliq
- Silver Sulfadiazine
- Simlandi
- Simponi
- Simponi Aria
- Simvastatin
- Sinemet
- Sinemet CR
- Singulair
- Siponimod
- Sirolimus
- Sirturo
- Sitagliptin
- Sitagliptin/Metformin HCI
- Skyla
- Skyrizi
- Slynd
- Sodium Fluoride
- Sodium Hyaluronate
- Sodium Sulfate, Magnesium Sulfate, And Potassium Chloride
- Sodium Zirconium Cyclosilicate
- Sofdra
- Sofpironium
- Solifenacin
- Solifenacin Succinate
- Soliqua
- Soliqua 100/33
- Soliris
- Solodyn
- Somatrogon-GHLA
- Somatropin
- Somatuline Depot
- Somavert
- Sonidegib
- Soolantra
- Sorafenib
- Sotalol
- Sotatercept-Csrk
- Sotorasib
- Sotyktu
- Spectazole
- Spesolimab-SBZO
- Spevigo
- Spinraza
- Spiriva Handihaler
- Spiriva Respimat
- Spironolactone
- Spironolactone/HCTZ
- Sporanox
- Spravato
- Sprycel
- Ssd
- Stalevo
- Starlix
- Staxyn
- Stelara
- Stiolto
- Stiolto Respimat
- Stivarga
- Strattera
- Strattice Reconstructive Tissue Matrix
- Stribild
- Striverdi Respimat
- Stromectol
- Sugammadex
- Sulfamethoxazole
- Sulindac
- Sumatriptan
- Sunitinib
- Susvimo Injection
- Sutab
- Sutent
- Sutimlimab-JOME
- Suvorexant
- Syeda
- Symbicort
- Symdeko
- Symjepi
- Symlin
- Symmetrel
- Symtuza
- Synarel
- Synjardy
- Synjardy XR
- Synthroid
- Synvisc
- Synvisc One
- Syprine
- Systane
T
- Tabrecta
- Tacrolimus
- Tadalafil
- Tafamidis
- Tafamidis Meglumine
- Tafinlar
- Tagrisso
- Takhzyro
- Talazoparib
- Taliglucerase Alfa
- Talimogene Laherparepvec
- Talquetamab-TGVS
- Taltz
- Talvey
- Talzenna
- Tambocor
- Tamiflu
- Tamoxifen
- Tamsulosin
- Tapazole
- Tarceva
- Targretin
- Tarlatamab-DLLE
- Tasigna
- Tasimelteon
- Tasimelteon – Amneal
- Tasmar
- Tavaborole
- Tavalisse
- Tazarotene
- Tecentriq
- Tecfidera
- Teclistamab-CQYV
- Tecvayli
- Teduglutide
- Teflaro
- Tegretol
- Tegsedi
- Telisotuzumab Vedotin-Tllv
- Telmisartan
- Telmisartan/HCTZ
- Temodar
- Temovate
- Temovate E
- Temozolomide
- Temsirolimus
- Tenecteplase
- Tenex
- Tenofovir
- Tenofovir Disoproxil Fumarate – Amneal
- Tenoretic
- Tenormin
- Tepezza
- Teplizumab-Mzwv
- Teprotumumab-Trbw
- Tepylute
- Terazosin
- Terbinafine
- Teriflunomide
- Teriparatide
- Tessalon
- Tessalon Perles
- Tetanus Toxoid, Reduced Diphtheria Toxoid And Acellular Pertussis Vaccine
- Tetracycline
- Tevimbra
- Tezacaftor/Ivacaftor
- Tezepelumab
- Tezspire
- Thalidomide
- Thalomid
- Thiotepa
- Thorazine
- Thymoglobulin
- Thyrogen
- Thyrotropin Alfa
- Tibsovo
- Ticagrelor
- Tikosyn
- Tildrakizumab-Asmn
- Timolol Maleate
- Timolol Maleate Ophthalmic Solution
- Timoptic
- Timoptic Ocudose
- Timothy Grass Pollen Allergen Extract
- Tiotropium Bromide
- Tiotropium Bromide And Olodaterol
- Tiotropium Bromide/Olodaterol
- Tipranavir
- Tirzepatide
- Tislelizumab-JSGR
- Tisotumab Vedotin-Tftv
- Tivdak
- Tivicay
- Tivicay Pd
- Tivozanib
- Tizanidine
- Tnkase
- Tobi
- Tobi Podhaler
- Tobramycin
- Tobramycin Inhalation Powder
- Tobrex
- Tocilizumab
- Tocilizumab-Aazg
- Tofacitinib
- Tofranil
- Tolcapone
- Tolterodine
- Tolvaptan
- Topamax
- Topiramate
- Toprol XL
- Toradol Oral
- Toremifene Citrate
- Torisel
- Torsemide
- Toujeo
- Toviaz
- Tovorafenib
- Trabectedin
- Tracleer
- Tradjenta
- Trametinib
- Trastuzumab
- Trastuzumab And Hyaluronidase-OYSK
- Trastuzumab-ANNS
- Trastuzumab-QYYP
- Trazimera
- Trazodone
- Trecator
- Trelegy Ellipta
- Tremelimumab
- Tremfya
- Tresiba
- Tretinoin
- Tretinoin Cream
- Trexall
- Tri-Cyclen
- Tri-Lo-Sprintec
- Triamcinolone
- Triamcinolone Acetonide
- Triamterene
- Triamterene/HCTZ
- Tribenzor
- Tricor
- Triderm
- Trientine Hydrochloride
- Trifarotene
- Triglide
- Trihexyphenidyl
- Trijardy XR
- Trilafon
- Trileptal
- Trintellix
- Triumeq
- Trulance
- Trulicity
- Trumenba
- Truqap
- Trusopt
- Truvada
- Tryvio
- Tucatinib
- Tukysa
- Tyenne
- Tykerb
- Tylenol
- Tymlos
- Tysabri
- Tzield
U
V
- Vabysmo
- Vafseo
- Vagifem
- Valacyclovir
- Valbenazine
- Valcyte
- Valganciclovir
- Valproate Sodium
- Valsartan
- Valsartan/HCTZ
- Valtrex
- Vancocin HCL
- Vancomycin
- Vandetanib
- Vanrafia
- Vaqta
- Vardenafil
- Varenicline
- Varicella Virus Vaccine Live
- Varivax
- Vascepa
- Vasotec
- Vaxneuvance
- Vectibix
- Vedolizumab
- Velaglucerase Alfa
- Veletri
- Velsipity
- Vemurafenib
- Venclexta
- Venetoclax
- Venlafaxine
- Ventavis
- Veozah
- Verapamil
- Vericiguat
- Verquvo
- Verteporfin
- Verzenio
- Vesicare
- Vesicare Ls
- Vestronidase Alfa-Vjbk
- Viagra
- Vibegron
- Viberzi
- Vibramycin
- Victoza
- Vidaza
- Vigabatrin
- Vigabatrin – Amneal
- Vigafyde
- Vigamox
- Viibryd
- Vijoice
- Vilazodone
- Vimpat
- Viramune
- Viramune XR
- Viread
- Visanne
- Vismodegib
- Vistaril
- Visudyne
- Vitrakvi
- Vivelle-DOT
- Vivjoa
- Vizimpro
- Vocabria
- Volnea
- Voltaren
- Voltaren-XR
- Vonjo
- Vorinostat
- Vortioxetine
- Votrient
- Voxelotor
- Vpriv
- Vraylar
- Vuity
- Vumerity
- Vyalev
- Vyloy
- Vyndamax
- Vyndaqel
- Vyvanse
- Vyzulta
W
X
Y
Z
- Zaditor
- Zanaflex
- Zanamivir
- Zarah
- Zarontin
- Zavegepant
- Zavzpret
- Zebeta
- Zegalogue
- Zegerid
- Zejula
- Zelapar ODT
- Zelboraf
- Zelsuvmi
- Zepatier
- Zepbound
- Zeposia
- Zerbaxa
- Zestoretic
- Zetia
- Zevtera
- Ziac
- Ziana
- Ziextenzo
- Zilbrysq
- Zilucoplan
- Zinplava
- Ziprasidone
- Zirabev
- Zirgan
- Zithromax
- Zocor
- Zofran
- Zofran ODT
- Zolbetuximab-Clzb
- Zolinza
- Zolmitriptan
- Zoloft
- Zolpidem Tartrate
- Zomig
- Zomig Nasal Spray
- Zomig ZMT
- Zonegran
- Zonisamide
- Zortress
- Zovirax
- Zyclara
- Zykadia
- Zylet
- Zyloprim
- Zyprexa
- Zyprexa Zydis
- Zyrtec
- Zytiga
- Zyvox
OUR CUSTOMERS VIEW
What Customers Love About Our Service
We want everyone to be happy and healthy, that’s what keeps us going. Read what some of them have to say about us.
YOUR QUESTIONS, ANSWERED
We Can Answer Your Questions Quickly


How can I save money on prescription drugs in the US?
There are five main ways to reduce the cost of prescription drugs in the US: using a free prescription discount card, applying for manufacturer drug coupons, enrolling in a patient assistance program, using a licensed Canadian pharmacy, or having a telehealth consultation to review your medication. NowPatient provides all five programs from a single account, and you can check which options apply to your specific medication by searching the directory above.
What is the cheapest way to buy prescription medication without insurance?
Without insurance, the cheapest options are typically a free prescription savings card or a patient assistance program. A savings card such as the NowPatient Rx Advantage Card can reduce the price at over 65,000 US pharmacies by up to 90%. If you cannot afford to pay anything, a manufacturer-funded patient assistance program may provide your medication at no cost. Canadian pharmacy pricing is also available and can offer significant savings on both brand-name and generic medications.
What prescription savings programs are available in the US?
In the US, the main prescription savings programs are: (1) Rx discount cards, accepted at most pharmacies and free to obtain; (2) manufacturer drug coupons, which can reduce your copay to $0 on brand-name drugs for commercially insured patients; (3) patient assistance programs (PAPs), which provide free medication to eligible uninsured or underinsured patients; and (4) Canadian pharmacy savings. NowPatient offers all four of these, plus telehealth consultations, accessible from a single free account.
How much can a prescription discount card save me?
A prescription discount card can save up to 90% on the retail price of your medication, depending on the drug and pharmacy. Savings are typically greatest on generic medications, where discounts of 60–90% are common. For brand-name drugs, savings are more variable. The best way to find out exactly how much you can save is to use a price comparison tool, such as the NowPatient Rx Advantage Card checker, which shows live discounted prices at pharmacies near you.
Can I use more than one savings program at the same time?
You cannot combine a prescription discount card with health insurance at the pharmacy counter — you must choose one or the other. However, you can use NowPatient's tools to compare your insurance copay against the discount card price and select whichever is lower. You may also hold and use multiple types of programs (for example, a savings card for some medications and a patient assistance program for others). Each program must be used independently and in accordance with its own eligibility rules.
How do I find the lowest price for my prescription medication?
To find the lowest available price on your prescription, search your medication in the NowPatient directory. Your medication's page will display savings options relevant to that specific drug — including the Rx Advantage Card price comparison across nearby pharmacies, any available drug manufacturer coupons, patient assistance program eligibility, and Canadian pharmacy pricing. Comparing all available options gives you the best chance of finding the lowest out-of-pocket cost.
What is a prescription discount card?
A prescription discount card is a free savings tool that negotiates lower prices on brand-name and generic medications at participating pharmacies. When you present a savings card at the pharmacy counter, the card's negotiated price — which is often significantly lower than the retail price — is applied to your purchase. Prescription discount cards are not health insurance. They can be used by anyone, regardless of insurance status, and cannot be combined with insurance at the point of sale.
How does the NowPatient Rx Advantage Card work at the pharmacy?
To use the NowPatient Rx Advantage Card: (1) search your medication using the price checker tool in your account to compare discounted prices at pharmacies near you; (2) choose the pharmacy with the best price; (3) present your card — digitally from your NowPatient account — when you hand in your prescription. The pharmacist will process the card's discount code, and you will pay the lower negotiated price at the counter. The card is accepted at over 65,000 US pharmacies.
Is the NowPatient Rx Advantage Card free?
Yes. The NowPatient Rx Advantage Card is completely free. There are no membership fees, no subscription costs, and no hidden charges. Creating a NowPatient account to access the card is also free. The card saves you money by negotiating discounted drug prices with participating pharmacies — NowPatient makes no charge to you for using this service. Simply create a free account and access your digital card instantly.
Can I use a prescription savings card if I already have health insurance?
Yes, but not simultaneously. A prescription savings card cannot be used in conjunction with health insurance at the same pharmacy visit. However, it can be very useful if your insurance has a high deductible, if a medication is not covered by your plan, or if the card price turns out to be lower than your copay. Always ask your pharmacist to run both prices before you decide which to use. The savings card works independently and may offer a better deal than your insurance for certain drugs.
Which pharmacies accept the NowPatient Rx Advantage Card?
The NowPatient Rx Advantage Card is accepted at over 65,000 pharmacies across the United States. This includes all major retail chains such as CVS, Walgreens, Walmart Pharmacy, and Rite Aid, as well as thousands of independent pharmacies nationwide. You can use the price comparison tool in your account to search for participating pharmacies near you and compare the discounted price available at each location before choosing where to fill your prescription.
Can I use a prescription discount card if I am on Medicare?
Yes. You can use a prescription discount card even if you have Medicare. However, you cannot use the card at the same time as your Medicare benefit — you must choose to pay with the discount card or use your Medicare plan for that prescription. In some cases, particularly for medications with high copays or for drugs in the Medicare Part D coverage gap (Donut Hole), the discount card price may be lower than what you would pay through Medicare. Always compare both prices before filling your prescription.
What are drug manufacturer coupons?
Drug manufacturer coupons, also known as copay cards or copay savings cards, are programs offered by pharmaceutical companies to help reduce the out-of-pocket cost of specific brand-name medications. For eligible patients, coupons can reduce your cost to as little as $0 per fill. Manufacturer coupons are only available for brand-name medications where the pharmaceutical company has set up a coupon program, and they are typically only available to patients with commercial or private health insurance. They cannot be used by patients on Medicare, Medicaid, or other government insurance programs.
How do I get a $0 copay coupon for my medication?
To find out if a $0 copay coupon is available for your medication, search your drug in the NowPatient medications directory and click through to the Drug Coupon eligibility checker. You will answer a short series of questions about your insurance status and prescription. If your medication has a manufacturer coupon program and you meet the eligibility criteria, you will receive details on how to access the coupon and apply it when filling your prescription. Final eligibility is determined by the pharmaceutical company.
Who is eligible for drug manufacturer coupons?
Drug manufacturer coupons are available to patients with commercial or private health insurance whose plan covers their medication. They are not available to patients covered by federal, state, or government insurance programs including Medicare Part D, Medicare Advantage, Medicaid, TRICARE, or any other government-funded program. If you are uninsured, you are also not eligible for manufacturer coupons — in that case, the Rx Advantage Card or Patient Assistance Program may be a better option.
How long do drug manufacturer coupons last?
The duration of drug manufacturer coupons varies. Most copay cards are valid for a calendar year and must be renewed annually. Some programs offer coupons for a fixed number of fills or up to a maximum dollar amount. When you access a coupon through NowPatient's eligibility checker, the terms and expiry conditions of the specific program will be detailed. Because programs can change or close, it is always worth rechecking eligibility at renewal time.
Is NowPatient affiliated with the pharmaceutical companies whose coupons it lists?
No. NowPatient is not affiliated with, contracted by, or compensated by any pharmaceutical manufacturer. The drug coupon eligibility tool helps you identify whether a manufacturer program exists and whether you may qualify. NowPatient provides independent access to information about these programs as a service to patients. Final eligibility and enrollment are always determined by the pharmaceutical company, not by NowPatient.
What is a patient assistance program?
A patient assistance program (PAP) is a scheme run by a pharmaceutical manufacturer to provide brand-name medications free or at very low cost to patients who cannot afford them. PAPs are designed for patients who are uninsured, underinsured, or insured but unable to meet the out-of-pocket cost of their medication. Each program is different — eligibility criteria, application processes, and benefits vary by manufacturer. However, most require the patient to meet income thresholds based on the Federal Poverty Level and to have the medication prescribed for an FDA-approved indication.
How do I find out if a patient assistance program exists for my medication?
Search your medication in the NowPatient medications directory. If a patient assistance program is available for that drug, it will be highlighted on the medication's page. Click through to the NowPatient Patient Assistance Program eligibility checker and complete the short quiz to find out whether you qualify. You can also search by manufacturer name using the NowPatient US pharmaceutical companies directory to see all programs offered by a specific drug company.
How do I apply for a patient assistance program?
To apply for a patient assistance program through NowPatient, create a free account and search your medication. If a PAP is available, complete the eligibility quiz — which covers your insurance status, household income, and prescription details. If you appear eligible, you will receive information on the specific program and next steps for enrollment. Many programs require a form completed by your prescribing doctor, so it is advisable to inform your physician that you are applying.
What are the income requirements for patient assistance programs?
Income requirements vary by manufacturer, but most patient assistance programs use the Federal Poverty Level (FPL) as their benchmark. Common thresholds are 200–400% of the FPL, meaning annual household incomes up to approximately $60,000–$120,000 may qualify, depending on household size and the specific program. Some programs for expensive medications (such as oncology drugs) set higher income thresholds. The NowPatient eligibility checker will ask about your income and household size to assess whether you meet the criteria for a specific program.
Can I get my medication completely free through a patient assistance program?
Yes — qualifying patients can receive their medication at no cost. If you are approved for a patient assistance program, the pharmaceutical manufacturer will typically provide your medication directly to you or to your doctor's office at no charge. Some programs issue a card or voucher that can be used at a pharmacy. The NowPatient PAP eligibility checker will confirm whether a zero-cost program is available for your specific drug and whether you meet the criteria.
Does my doctor need to be involved in a patient assistance program application?
In most cases, yes. The majority of patient assistance programs require your prescribing physician to provide confirmation of your diagnosis, a signed prescription, and sometimes a completed section of the application form. This is because PAPs require the medication to be prescribed for an FDA-approved use. It is a good idea to inform your doctor that you are applying so they can prepare the necessary paperwork. Some programs allow applications to be started online before a doctor sign-off is obtained.
Can Americans legally buy prescription drugs from Canada?
Many Americans purchase prescription medications from licensed Canadian pharmacies, attracted by significantly lower prices. NowPatient's Canadian Rx Savings program connects US patients with Prescription Help, a licensed and verified Canadian pharmacy partner, offering home delivery. Patients should ensure their prescription is valid and issued by a licensed US healthcare provider. If you have questions about the legal and regulatory framework for your specific medication, consult your doctor or pharmacist.
How much cheaper are medications from a Canadian pharmacy?
Prescription drug prices in Canada are typically 40–80% lower than US retail prices for the same brand-name medications. This is because the Canadian government regulates drug pricing through the Patented Medicine Prices Review Board (PMPRB). Generic drug prices are also generally lower in Canada. NowPatient's Canadian Rx Savings price checker allows you to search your specific medication and see the Canadian price before committing to an order, so you can compare it with your US out-of-pocket cost.
How do I order medication from a Canadian pharmacy through NowPatient?
To access Canadian Rx Savings through NowPatient: (1) create a free account; (2) search your medication in the medications directory or the Canadian Rx Savings price checker; (3) review the available Canadian pricing; (4) if you wish to proceed, you will be connected to NowPatient's partner, Prescription Help, to complete your order with home delivery. You will need a valid prescription from a licensed US healthcare provider. The entire process can be managed online.
Is it safe to buy medication from a Canadian online pharmacy?
It is safe to buy medication from a licensed and verified Canadian pharmacy. NowPatient partners exclusively with Prescription Help, a licensed Canadian pharmacy that operates to regulated pharmacy standards. As with any pharmacy purchase, you should ensure you have a valid prescription from your doctor, and that the medication is appropriate for your condition. Patients should avoid unlicensed or unverified international online pharmacies, which may not supply genuine medications.
How can I get prescription medication if I have no health insurance?
If you have no health insurance, you have several options for reducing the cost of your prescriptions. A free prescription discount card such as the NowPatient Rx Advantage Card can reduce the retail price by up to 90% at thousands of US pharmacies. If you have a low income, a patient assistance program may provide your medication at no cost. Canadian Rx Savings can also offer significantly lower prices than US retail. Search your medication in the NowPatient directory to see all available options.
What free medication programs are available for low-income patients in the US?
Low-income US patients may be eligible for the following free or low-cost medication programs: (1) Patient Assistance Programs — sponsored by pharmaceutical manufacturers, providing brand-name medications at no cost to qualifying patients; (2) Medicaid — the federal-state health program that may cover the full cost of prescriptions; (3) the Medicare Extra Help (Low Income Subsidy) program for Medicare beneficiaries; (4) nonprofit copay assistance from organisations such as the Patient Access Network Foundation, HealthWell Foundation, and Patient Advocate Foundation.
What is the best prescription savings program if I'm underinsured?
If you are underinsured — for example, if your insurance plan does not cover your medication or leaves you with an unaffordable copay — the most effective options are typically a manufacturer drug coupon (for commercially insured patients on brand-name drugs) or the Rx Advantage Card for immediate savings at the pharmacy. If affordability remains a significant barrier, a patient assistance program may provide your medication for free if you meet income criteria. Canadian Rx Savings is also available and open to underinsured patients.
Can I use prescription savings programs if I have Medicare?
Yes, with some limitations. The NowPatient Rx Advantage Card and Canadian Rx Savings are both available to Medicare beneficiaries. However, manufacturer drug coupons are not available to patients covered by Medicare Part D, Medicare Advantage, or any other federally funded program. Patient assistance programs may be available depending on the specific manufacturer's program. You must use the discount card or your Medicare benefit separately — you cannot combine them at the pharmacy counter.
What is the Medicare Extra Help program (Low Income Subsidy)?
The Medicare Extra Help program, also known as the Low Income Subsidy (LIS), is a federal program that helps people with Medicare pay for prescription drug costs including premiums, deductibles, and copays under Medicare Part D. To qualify, you must live in the United States and meet income and asset limits. You can apply online at ssa.gov/medicare/part-d-extra-help or by calling Social Security on 1-800-772-1213. If you are eligible, it can significantly reduce your monthly drug costs.
What should I do if I'm in the Medicare Part D coverage gap (Donut Hole)?
If you have reached the Medicare Part D coverage gap — also known as the Donut Hole — and face higher out-of-pocket costs for your medications, there are several steps to take. First, check whether the NowPatient Rx Advantage Card offers a lower price than your Medicare cost for a given drug. Second, apply for the Medicare Extra Help program if you meet income criteria. Third, check whether any patient assistance programs are available for your specific medication under Medicare-compatible terms.
Can patients with Medicaid use prescription savings programs?
Medicaid beneficiaries can use the NowPatient Rx Advantage Card and Canadian Rx Savings. However, manufacturer drug coupons and most patient assistance programs are not available to patients enrolled in Medicaid or other state/federal insurance programs, as pharmaceutical companies are prohibited from offering certain financial incentives to government program beneficiaries. If you have Medicaid and are struggling with medication costs, contact your state Medicaid office for guidance on your plan's formulary and coverage options.
What is the difference between brand-name and generic prescription drugs?
A brand-name drug is the original version of a medication developed and patented by a pharmaceutical company. A generic drug contains the same active ingredient, in the same dose and form, and is proven by the FDA to be bioequivalent — meaning it works the same way in the body. The main difference is price: generics typically cost 80–85% less than their brand-name equivalents because generic manufacturers do not bear the cost of original research and development.
Which prescription savings programs work for generic drugs?
The NowPatient Rx Advantage Card and Canadian Rx Savings both apply to generic medications and often produce the greatest savings on generic drugs. Manufacturer drug coupons and patient assistance programs, however, are typically only available for brand-name medications — because generic versions are already low-cost and pharmaceutical companies do not sponsor savings programs for drugs they did not originally develop.
Should I ask my doctor for a generic alternative?
Yes — if a generic version of your medication exists, asking your doctor or pharmacist about switching is one of the most reliable ways to reduce your prescription costs. The FDA requires generic drugs to be bioequivalent to the original brand, meaning they are equally safe and effective. Your doctor or pharmacist can confirm whether a suitable generic is available for your current prescription and whether it is clinically appropriate for your specific situation.
What is the NowPatient medications directory?
The NowPatient medications directory at nowpatient.com/medications is a searchable database of US prescription medications. Each medication page provides clinical information — including what the drug treats, how it is taken, dosing, side effects, and drug interactions — alongside an overview of the prescription savings programs that may be available for that specific drug. It is designed to help US patients understand their medication and find the most affordable way to access it.
Is NowPatient a legitimate prescription savings service?
Yes. NowPatient is operated by Infohealth Ltd and is registered with the MHRA as a Class I Medical Device. Its UK pharmacy is registered with the General Pharmaceutical Council (GPhC). For US patients, NowPatient's prescription savings tools are provided as independent, non-insurance discount services. NowPatient is not affiliated with or compensated by pharmaceutical manufacturers. All clinical content is produced and reviewed by qualified medical and pharmacy professionals in line with NowPatient's editorial standards.
Do I need to create an account to use the NowPatient medications directory?
You can browse the medications directory and read clinical information without an account. However, to access the prescription savings programs — including the Rx Advantage Card price checker, drug coupon eligibility tool, patient assistance program checker, and Canadian Rx Savings — you will need to create a free NowPatient account. Registration takes only a few minutes and requires only your email address, or you can sign up via Google or Apple.
What should I do if I still cannot afford my medication after checking all savings programs?
If none of the NowPatient savings programs apply to your situation, there are further steps you can take. Check Medicaid eligibility in your state at HealthCare.gov — state Medicaid may cover the full cost of your medication. If you have Medicare, apply for the Extra Help (Low Income Subsidy) program via ssa.gov or by calling Social Security on 1-800-772-1213. If you have private insurance, consider appealing your insurer's coverage decision. Nonprofit copay assistance organisations may also be able to help.
Which nonprofit organisations can help with prescription drug costs?
Three major independent nonprofit organisations provide prescription copay assistance to eligible patients in the US: (1) the Patient Access Network Foundation (PAN), which assists patients with Medicare coverage who meet income criteria; (2) the HealthWell Foundation, which helps insured patients afford copays and coinsurance; and (3) the Patient Advocate Foundation Co-Pay Relief Program, which provides direct payments for eligible patients. These organisations operate independently of pharmaceutical manufacturers and NowPatient.
Can I appeal if my insurance company refuses to cover my medication?
Yes. If your insurance plan denies coverage of a prescribed medication, you have the right to formally appeal the decision. A successful appeal often requires a letter of medical necessity from your doctor, demonstrating why this specific drug is needed for your condition and why alternatives are not appropriate. If your first appeal is unsuccessful, you can typically escalate to an external review. Your state's insurance commissioner can provide guidance on the appeals process in your state.
DELIVERY QUESTIONS, ANSWERED
Everything you need to know about receiving your NowPatient order


How will my order be delivered?
All orders are shipped in discreet and unmarked packaging, making them suitable for delivery to your home, workplace, or a neighbour. For your protection and safety, your first order can only be delivered to the address that is registered with NowPatient. Future orders can be delivered to any address you choose.
Where does NowPatient deliver?
NowPatient delivers to the UK, Europe, and worldwide. NHS services (such as NHS Online Pharmacy and NHS Pharmacy First) are available to patients in England only. Our private services and online pharmacy are available across the UK, with international shipping available to European and worldwide addresses. Please note that some remote or rural postcodes may experience slightly longer delivery times, and tracking availability for worldwide orders may vary depending on the destination country.
What delivery options are available?
UK orders are shipped via Royal Mail Tracked 24 & Signed, with next-day delivery as standard. European deliveries are sent via Royal Mail Tracked and typically arrive within 3–5 working days. Worldwide deliveries take 7–21 working days and are tracked where available in the destination country.
Delivery charges apply for most services. Shipping is included in the price for patients using our Get Treated Privately service in England, and is free for NHS Quit Smoking Service orders.
When will my order be dispatched?
We aim to dispatch all orders placed Monday to Friday before 3:00pm on the same working day. Orders placed after 3:00pm, or over weekends and bank holidays, will be dispatched on the next available working day.
Do you offer next-day delivery?
Yes. All UK orders are shipped via Royal Mail Tracked 24 & Signed, which delivers next day as standard. To qualify for same-day dispatch, please place your order before 3:00pm Monday to Friday. Orders placed after this time, or over weekends and bank holidays, will be dispatched on the next available working day.
Do you deliver temperature-sensitive or cold-chain medications?
Yes. We use a specialist courier service for all thermo-sensitive deliveries (such as insulin, GLP-1 weight loss injections like Mounjaro, and other refrigerated medications). Cold chain-validated packaging is used throughout the entire delivery process to ensure product quality, safety, and efficacy are always maintained.
How is cold-chain packaging handled?
Temperature-sensitive products are packed using validated cold chain packaging that maintains the required storage temperature throughout transit. Your parcel will normally receive an estimated delivery window from the courier on the day of delivery, so you can ensure someone is available to receive it. If you have concerns about receiving a cold-chain delivery, please contact our customer care team in advance.
Do you deliver controlled drugs?
Yes. Controlled drugs are delivered using a specialist courier service to ensure secure and compliant handling in accordance with UK regulations. These deliveries will always require a signature upon receipt.
How do I track my order?
Once your order has been dispatched, you will receive a dispatch notification containing your tracking details. You can also view your tracking information at any time in the 'Notification Feed' section on your account dashboard. Tracking is available for all delivery options.
Will I receive status updates about my order?
Yes. NowPatient uses a structured notification system to keep you fully informed throughout the order process. Every time your order status changes — from approval through to dispatch and delivery — you will be notified immediately. Notifications are sent via email and appear in the 'Notifications' section of your account homepage (accessible via the bell icon). This includes updates when your treatment is approved, dispensed, and shipped.
What order statuses will I see?
You can expect to see the following key status updates: Order Received, Prescription Approved (where applicable), Order Dispensed, Dispatched (with tracking reference), and Delivered.
Can I change my delivery address?
For your first order, delivery must be made to the address registered with NowPatient at the time of sign-up. This is a safety measure to verify your identity and protect your account. From your second order onwards, you can select from any saved address in your account or add a new delivery address during checkout.
Can I have my order delivered to my workplace or a neighbour?
Yes. From your second order onwards, you can have your medication delivered to any address, including your workplace, a family member's address, or a neighbour. All parcels are sent in discreet, unmarked packaging, so the contents will not be identifiable.
How do I update or add a new delivery address?
You can manage your delivery addresses directly within your NowPatient account settings. Additional addresses can also be added during the checkout process when selecting your delivery address. Simply select 'Add a new address' and enter the required details.
What should I do if my order hasn't arrived?
If you have not received your order within the expected delivery window, please first check your tracking details in the 'Notification Feed' section of your account dashboard. If after 10 days of dispatch you have still not received your delivery, please contact our customer care team and we will work to resolve the issue as quickly as possible.
What if my order arrives damaged?
If your order arrives in a damaged condition, please do not use the medication and contact our customer care team immediately. Please retain the original packaging and, if possible, take photographs of the damage, as this will help us raise a claim with the courier and arrange a replacement for you as quickly as possible.
My tracking shows delivered but I haven't received my parcel — what should I do?
First, check with any neighbours or safe locations at your property (such as a porch or outbuilding). If you still cannot locate your parcel, please contact our customer care team and we will investigate the matter with the courier on your behalf.
What happens if I miss my delivery?
If you miss a delivery, the courier will typically leave a card with instructions for rescheduling or collecting your parcel from a local depot. For cold-chain deliveries, it is particularly important to arrange redelivery promptly to maintain product integrity. If you have concerns about a missed cold-chain delivery, please contact our customer care team for guidance.
If you ship international, do I need to handle duties?
No. Our prices include customs duties, wherever you are located.
How are NHS repeat prescriptions delivered?
Once your GP has approved your prescription request, NowPatient's regulated online pharmacy will dispense and dispatch your medication. You will be notified at each stage of the process. NHS prescriptions are dispatched via Royal Mail Tracked 24 & Signed for next-day delivery, provided the order is placed before 3:00pm on a
working day.
Is delivery free for NHS prescriptions?
No. There is a small cost applied to all NHS prescription deliveries. This allows us to keep our service operational. NHS Quit Smoking Service orders qualify for free delivery. If you are using the Get Treated Privately service in England, shipping is included within the consultation and treatment price.
Can I specify a preferred delivery date for my NHS prescription?
At this time, NowPatient dispatches orders on the same working day if placed before 3:00pm Monday to Friday. All UK NHS prescriptions are sent via Royal Mail Tracked 24 & Signed for next-day delivery, so you can plan accordingly once you receive your dispatch notification.
How are private prescription medications delivered after a telehealth consultation?
Following your telehealth or video consultation, if a treatment is prescribed, it will be added to your cart automatically. After you complete checkout and payment, your order is sent to NowPatient's regulated online pharmacy for processing. You will receive status updates at every stage and your medication will be dispatched in discreet, unmarked packaging.
How quickly will I receive medication after my consultation?
If your consultation and checkout are completed before 3:00pm on a working day, we aim to dispatch your medication the same day. The total time to delivery will depend on the delivery method you select at checkout.
Is the packaging discreet?
Yes. All NowPatient orders are shipped in plain, unmarked packaging with no branding or indication of the contents on the outside. The packaging is suitable for delivery to your home, workplace, or a neighbour.
Will my parcel require a signature?
Yes. All UK orders are sent via Royal Mail Tracked 24 & Signed, which requires a signature upon delivery. Controlled drug deliveries will always require a signature regardless of the shipping method. For cold-chain deliveries, a signature is required to ensure someone is available to receive the medication promptly and maintain product integrity. For European and worldwide orders, signature requirements may vary depending on the destination country and the service available.
How do I contact NowPatient about a delivery issue?
You can reach our customer care team through the NowPatient website or app. Go to your account and use the Help or Contact Us section to raise a query. Our team is available to assist with any delivery-related concerns including missing parcels, tracking queries, or delivery address changes.
What are NowPatient's customer care hours?
Please visit the Contact Us section of the NowPatient website or app for up-to-date information on our customer care operating hours and available contact methods.
Medicines Experts
Meet Our Medical Team
We are a broad skilled and passionate group of clinicians with experience of operating in regulated health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process















