Get help with your new medicines
The NHS New Medicine Service is a free service available to all NHS registered patients in England. It allows you to get coaching and support on your new medicine. Lookup your medication to see if you qualify.
This resource is intended for UK audiences only
NHS New Medicine Service
Is my medication covered?
Lookup your medication using the search box. You should use the active ingredient name in your search. You can find this clearly stated on the package, if it is a generic version, or you can find it underneath the brand name, if it is a branded version. If your medication and health condition are covered by the terms of the FREE service, you will be able to book a remote video consultation with one of our specially trained clinicians.
Search your Active Ingredient
How it works
How can I use the New Medicine Service?
benefits
What are the benefits of the New Medicine Service
Provides clinical support in answering any concerns you may have about your new medication.
Service Information
How the New Medicine Service works
How will the NMS service help me?
What are the 3 stages of the New Medicine Service
How much does the service cost?
Is the service available in the United States and the United Kingdom?
Can I use NowPatient’s NHS New Medicines Service if I live in Scotland, Wales or Northern Ireland?
What long term conditions are covered for NMS eligibility?
Can I use the service if I don't have my prescriptions dispensed by you?
Is the service safe being done remotely?
How to prepare for your first remote video consultation
What happens after my remote video consultation?
About Telehealth
Are remote video consultations right for me?
How do I know if the remote video consultation service is safe?
Do I need to verify my identity during the remote video consultation?
Can I have a chaperone (carer, friend, family member) join a remote video consultation?
How can I be sure that you are handling and protecting my data securely?
How is my data stored?
Are my consultations confidential?
Can I select which clinician I have my consultation with?
Will my doctor be informed of any consultations I have through the app?
Do remote video consultations save money for health systems?
Are remote video consultations safer than online questionnaires?
What quality of care can I expect to receive from a remote video consultation?
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.