Home
/
NowPatient Blog
/
Does NHS Cover Medical Expenses Abroad?

Does NHS Cover Medical Expenses Abroad?

Navin Khosla NowPatientGreen tick
Medically reviewed by Navin Khosla, B.Pharm
Written by

Created
March 28, 2025 (Current Version)

When it comes to healthcare coverage abroad, many UK residents are unsure about the extent of their entitlements and the services provided by the NHS. This comprehensive guide aims to clarify the coverage and benefits the NHS offers for medical expenses incurred while travelling or living outside of the UK. We will explore the eligibility criteria for obtaining a UK Global Health Insurance Card (GHIC) or a European Health Insurance Card (EHIC), discuss the healthcare options available for UK nationals in the EU, and provide insights into accessing treatment, mental health emergencies, medical tourism, and more.

UK GHIC and UK EHIC: Healthcare cover abroad

Before embarking on your journey abroad, it is essential to understand the healthcare coverage provided by the UK GHIC and UK EHIC. Both cards grant access to state-provided healthcare abroad, including emergency treatment, visits to A&E, routine maternity care, and more. While they offer similar coverage, it is important to note that they are valid in different countries. Therefore, it is crucial to check the specific countries where your card can be used before travelling. It is worth mentioning that a UK EHIC or UK GHIC is not a substitute for travel insurance, as it may not cover all health costs or repatriation expenses. It is advisable to have both a GHIC or EHIC and travel insurance to ensure comprehensive coverage.

Going abroad for treatment

If you are considering seeking medical treatment in another country, you may be eligible for NHS funding under the S2 (planned treatment) route. The S2 allows UK residents entitled to NHS treatment to receive planned treatment in an EEA country or Switzerland.

EEA refers to countries in the European Economic Area, which comprises the Member States of the European Union, Norway, Iceland and Liechtenstein.

The eligibility criteria and funding options for S2 vary, and it is recommended to visit the NHS website for more information on eligibility and available funding.

Moving abroad: Planning your healthcare

Planning your healthcare when moving or studying abroad is essential to ensure continuity of care and access to necessary medical services. It is advisable to seek advice from the NHS about planning your healthcare arrangements before departure. The NHS website provides comprehensive guidance on healthcare options for UK nationals relocating or studying in the EU.

Eligibility and application for UK GHIC and UK EHIC

To obtain a UK GHIC or UK EHIC, you need to check your eligibility for application. The eligibility criteria depend on factors such as residency, nationality, and coverage under the Withdrawal Agreement. For example, you may be eligible for a new UK EHIC if you are living in EU countries, Iceland, Liechtenstein, Norway, or Switzerland with a registered S1, E121, E106, or E109 form issued by the UK. It is crucial to review the eligibility requirements on the NHS website and apply for a GHIC or EHIC accordingly.

Emergency treatment abroad: Temporary cover with PRC

In situations where you require emergency treatment abroad but do not have a UK GHIC or UK EHIC, you can still receive help with paying for your treatment. The Provisional Replacement Certificate (PRC) provides temporary cover equivalent to that of a GHIC or EHIC, even if you have applied for a GHIC or EHIC and it has not yet arrived. The PRC ensures that you can receive the necessary medical care without undue financial burden.

Healthcare for UK Nationals in the EU

UK nationals visiting the EU can access certain free NHS treatments while abroad. These include treatment in a hospital, visits to A&E, family planning services, treatment for infectious diseases, and compulsory psychiatric treatment. The availability of other free NHS services depends on the length and purpose of your residence in the UK, rather than your nationality. It is advisable to check your entitlement to free NHS healthcare on the NHS inform website and ensure you have the necessary documentation to support your eligibility.

NHS treatment available to anyone

It is important to note that some NHS treatments are free and available to anyone in need, regardless of nationality. These treatments include hospital treatment, visits to A&E, family planning services, treatment for infectious diseases, and compulsory psychiatric treatment. The availability of other free NHS services may depend on your residence status and purpose of stay in the UK. It is advisable to consult the NHS inform website to determine your eligibility for free NHS healthcare.

Entitlement to free NHS healthcare for EU, EEA, and Swiss citizens

EU, EEA, and Swiss citizens may be entitled to free NHS healthcare in the UK based on their residency status. To qualify, you must be “ordinarily resident” in the UK, meaning you are legally living in the UK and not just visiting. Various factors, such as British citizenship, indefinite leave to remain, settled or pre-settled status from the EU Settlement Scheme, or limited leave to remain, determine your eligibility for free NHS healthcare. It is essential to review the specific eligibility criteria on the NHS inform website and ensure you have the necessary documentation to support your entitlement.

Accessing treatment: Eligibility and residency

Accessing NHS treatment while abroad depends on your eligibility and residency status. If you are entitled to free treatment, you can receive it immediately without a specific length of stay requirement. However, if you do not meet the conditions for free treatment, you must be provided with clear information about charges and potential costs. Language barriers can sometimes complicate communication, so it is advisable to seek help with translation if necessary. The FCDO provides lists of local English-speaking translators and interpreters to assist in making informed healthcare decisions.

Using EHIC and GHIC cards abroad

EHIC and GHIC cards provide access to state-provided healthcare in Europe, Norway, Iceland, Liechtenstein, and Switzerland. It is important to understand the coverage provided by these cards and their limitations. While EHIC and GHIC cover state healthcare, they do not cover private treatment. It is crucial to have both EHIC or GHIC and travel insurance to ensure comprehensive coverage, including expenses such as medical repatriation. It is advisable to check the coverage details for each country on the NHS website before travelling and to apply for a GHIC or EHIC in advance.

Mental health emergencies and hospitalisation abroad

When facing mental health emergencies abroad, it is essential to consider the availability and quality of psychiatric care in different countries. Mental health resources, facilities, and attitudes vary, which may impact the type and level of care you receive. Local laws and policies regarding mental health can also influence your treatment options. The FCDO offers guidance for British individuals with mental health needs while travelling or living abroad, including links to organizations that can provide further assistance.

Medical tourism: Considerations and risks

Medical tourism, which involves travelling abroad for medical treatment or planned elective surgery, requires careful consideration. Standards of medical facilities, qualifications, and treatments vary widely across countries, and complications or adverse outcomes have been reported. It is essential to be cautious of websites offering medical treatments as part of a holiday package and conduct thorough research on private companies arranging treatment abroad. Discussing plans with your UK doctor or GP before committing to treatment abroad is advisable. Additionally, it is crucial to check your travel insurance coverage, as standard policies may not cover elective surgeries abroad.

Getting prescriptions and returning to the UK

If you require prescription medication while abroad, it is advisable to consult a local pharmacist. Many countries accept UK prescriptions, but it is essential to check the country’s travel advice for specific regulations regarding prescription medicines. In the EU, EHIC or GHIC cards may be used for prescriptions from state-approved doctors. However, it is important to note that prescriptions issued in the UK cannot be used elsewhere in the EU. Before returning to the UK, ensure you have an adequate supply of medication or arrangements to obtain it in the UK.

Conclusion

Understanding the coverage and entitlements provided by the NHS for medical expenses abroad is crucial for UK residents. Whether you are planning a short trip, seeking medical treatment abroad, or moving to another country, it is essential to be aware of your healthcare options and eligibility criteria. By obtaining a UK GHIC or UK EHIC, applying for the necessary coverage, and exploring the available resources, you can navigate the complexities of healthcare abroad while ensuring access to necessary medical services. Stay informed, plan, and prioritise your health and well-being when travelling or living outside the UK.

Sources

Medical Disclaimer

NowPatient has taken all reasonable steps to ensure that all material is factually accurate, complete, and current. However, the knowledge and experience of a qualified healthcare professional should always be sought after instead of using the information on this page. Before taking any drug, you should always speak to your doctor or another qualified healthcare provider.

The information provided here about medications is subject to change and is not meant to include all uses, precautions, warnings, directions, drug interactions, allergic reactions, or negative effects. The absence of warnings or other information for a particular medication does not imply that the medication or medication combination is appropriate for all patients or for all possible purposes.

Now Patient Data Security

Trusted and Certified to Keep Your Data Safe.

Learn moreNow Patient Data Security
Now Patient Data Security

Can I Trust NowPatient

Certified to International Healthcare, Medical Device and Data Security Standards

  • DCB0129 compliance logo
  • DCB0160 compliance-logo
  • DCB3051 compliance logo
  • DTAC certified logo
  • UKCA logo
  • NHS Providing services logo
  • Data security standards exceeded logo
  • NHS digital logo
  • Cyber Essentials logo
  • Cyber essentials plus logo
  • Registered pharmacy 1036487 logo
  • Hipaa compliant logo
  • ISO 27001 logo
  • GDPR Logo
  • ISO 9001 certified logo
  • ISO 13485 certified logo
  • ISO 27001 certified logo
  • Class 1 Medical Device

Medicines Experts

Meet Our Medical Team

We are a broad skilled and passionate group of clinicians with experience of operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process

WHY WE BUILT NOWPATIENT

We Are Committed to Helping Everyone, Everywhere Live Healthier Lives

The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.

Download our app today

NowPatient app on a mobile device

Your Questions Answered

For Your Peace of Mind, We Can Answer Your Questions Quickly

What does NowPatient do?

NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users worldwide on-demand access to virtual consultations, prescription services, and AI-powered health tools.

What It Does

    • NHS Online Pharmacy: Order NHS-approved prescriptions (UK)
    • Drug Savings: Access major US drug-savings programs (coupons, savings cards, manufacturer assistance, Canadian drug savings).
    • Virtual Consultations: Get treated for a wide range of medical conditions by expert clinicians using a secure telehealth link.
    • Medication Management: Set up refill & dose reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
  • Health-Monitoring Tools: Use AI-driven assessments for genetic risk tests, home test kits and blood-pressure monitoring.
  • Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.

Get started today and benefit from Medication RemindersGet Treated PrivatelyNHS Online PharmacyGP Appointment BookingRx Savings CardDrug CouponsUS Drug Savings ProgramsHealth Conditions InformationGenetic TestingHome Test KitsBMI RisksType 2 Diabetes RisksPollen MeterAir Quality Monitor, and lots more!

Our service is operated by experienced medical professionals in the United States and the United Kingdom.

Where is NowPatient located?

NowPatient has offices in the United Kingdom and United States.

In the UK, we are located at:

NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA

In the US, we are located at:

NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX

How can I contact NowPatient?

To contact NowPatient, please use the contact form available on the Contact Us page.

Alternatively, if you need to speak to us, you can reach us on the following numbers:

UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977

Who owns NowPatient?

NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.

Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).

Can you tell me more about your NHS online pharmacy?

NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.

Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.

How do I make a complaint?

From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.

Can you tell me more about NowPatient’s prescribing services for treatments offered?

Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:

• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old

NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla. Dr Ihtesham Sabri is the Medical Director for NowPatient and is responsible for NowPatient’s prescribing formulary and treatment guidelines, which are used by clinicians for safe and effective prescribing.

Can you tell me more about NowPatient’s US services?

Our head of US services is Dr. Jamie Winn.

You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.

What are the steps to booking a live video consultation?

Follow the steps below to book a consultation:

How to Book a Consultation With NowPatient
  • Book gp consultation slideshow 1
    1
    Book Consultation
  • Book gp consultation slideshow 2
    2
    Choose Consultation Date
    Next, you’ll be taken to the ‘Consultation Date’ screen, where you can select your preferred consultation date. You can also add any notes that might assist the clinician during your session. Click ‘Continue’ to proceed.
  • Book gp consultation slideshow 3
    3
    Choose Consultation Time
    You will now see the ‘Consultation Time’ screen. Select your preferred time for the consultation and then click ‘Continue’.
  • Book gp consultation slideshow 4
    4
    Choose Clinician
    On the ‘Choose Clinician’ screen, you’ll be able to view available clinicians and select the one you prefer. You can filter the list by gender and spoken languages. Once you’ve made your selection, click ‘Continue’.
  • Book gp consultation slideshow 5
    5
    Booking Confirmation
    You will now arrive at the ‘Booking Confirmation’ screen, where you can review a summary of your booking. This screen also includes an advisory titled ‘Pre-consultation Requirements’, which offers helpful tips on how to prepare for your live video consultation. Click ‘Continue’ to proceed.
  • Book gp consultation slideshow 6
    6
    Safety Information & Reminders
    You’ll be asked to provide safety information, including: - The address where you will be during the consultation - Emergency contact details You can also opt to receive an SMS reminder 30 minutes before your scheduled video consultation.
  • Book gp consultation slideshow 7
    7
    Final Confirmation
    Click ‘Confirm Booking’ to complete the process. A pop-up will appear to confirm your booking, and you will be redirected to your account homepage. You’ll also receive confirmation via In-App and Push notifications.

If I place an order, how do I check out?

Follow the steps below to checkout:

How to Checkout on NowPatient
  • Go to Cart using Account Navigation - order
    1
    Go to Cart using Account Navigation
  • If there is an NHS service item in the Cart - An NHS Exemption Declaration will Pop Up - order
    2
    If there is an NHS service item in the Cart - An NHS Exemption Declaration will Pop Up
  • Complete the NHS Exemption Declaration for each NHS service item - order
    3
    Complete the NHS Exemption Declaration for each NHS service item
  • Select ‘Checkout’ - order
    4
    Select ‘Checkout’
  • Select Delivery Address - order
    5
    Select Delivery Address
  • Select Delivery Method - order
    6
    Select Delivery Method
  • Confirm Billing Address - order
    7
    Confirm Billing Address
  • Review Order - order
    8
    Review Order
  • 9
    Submit Payment
  • Order Completed - order
    10
    Order Completed
  • Return to Account Homepage - order
    11
    Return to Account Homepage

Is NowPatient legit and can I trust information from NowPatient?

Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.

NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.

Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:

NowPatient Trustpilot

Does NowPatient have insurance in place for the services it provides?

Yes. NowPatient is fully insured to provide pharmacy & prescribing services. Insurance not only provides peace of mind but also provides an effective safety net for both you and our clinicians.

Why is it important to choose an online pharmacy and telehealth service that is insured?

Insurance is more than just a financial safeguard, it is a signal of legitimacy and accountability.

We insure our services, so that it:

  • Shows you that we are compliant with all laws and industry standards in the markets that we operate.
  • Shows you that we are committed to standards of professionalism.
  • Reinforces your confidence that you are dealing with a reputable provider.

Who insures your services and which services are insured?

We are insured by the National Pharmacy Association in the UK.

The scope of the services covered include:

  • dispensing of prescriptions
  • telehealth prescribing services.

In addition, all of the clinicians that operate on our platform have their personal indemnity insurance & scope of clinical practice validated and checked before they are able to provide services.

What are NowPatient’s opening hours?

Our office hours are:

UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST

Please note that we are closed at weekends.

In the event of a medical life-threatening emergency please call:

UK – 999
US – 911

In the event of a medical emergency which is not life-threatening please call:

UK – 111