Patient Assistance Programs
Lookup your brand name medication to see if there is a Patient Assistance Program available. Check your eligibility and access applications forms and instructions on how to enroll. Qualified individuals can get their medication at no cost. Suitable for insured, uninsured and underinsured individuals.
This feature is intended for audiences in the US only
How it works
Go to the tools page. Select Patient Assistance Programs. You can select the star icon on the tool and this will create a shortcut on your dashboard for ease of future use
Using the action button select ‘Search Medication’
Start your search by entering the name of your medication. If a Patient Assistance Program (PAP) exists, then you will see your medication appear in the drop-down box
After you have selected the medication, you will be asked to complete a short eligibility quiz
If you qualify, you will be sent a notification which will provide you with all the information and documents required to complete your submission to the pharmaceutical company that sponsors the program. The notification will be available in your ‘My Notifications’ on your dashboard
Service Guide
Everything you need to know about Patient Assistance Programs
What is a Patient Assistance Program (PAP)?
PAPs are benefit programs that are sponsored by pharmaceutical companies to help individuals access high-cost brand-name medications, which may otherwise be unaffordable. Qualified individuals can receive medications for no cost.
PAPs allow physicians to prescribe brand medications that are clinically preferred but which would otherwise be unaffordable for the patient.
How can I find out if my brand-name medication has a PAP?
You can use the NowPatient Patient Assistance Program search to see if there is a PAP available for your brand-name medication.
Do I need to pay for the Patient Assistance Program lookup?
No. There is no charge for this service.
Is a PAP the same as a drug coupon, copay card or copay coupon?
No. PAPs cover the cost of the medication, regardless of insurance status or plan coverage. Copay assistance programs limit the benefit to commercially insured individuals and only cover the cost of the copay or co-insurance.
Who provides the PAP benefit?
PAPs are sponsored by the pharmaceutical manufacturer of a brand name prescription drug.
If a PAP is available for my medication, do I automatically qualify?
No. PAPs are run by pharmaceutical companies that offer you a method of obtaining your brand-name medication for free, subject to eligibility requirements being met. NowPatient provides a useful quiz that can determine if you qualify based on the pharmaceutical companies’ terms and conditions. If you qualify then you can will be provided with information and application forms that will allow you to enroll.
How much do I pay if I use a PAP?
There is usually no cost for you. The medication is provided to you at no cost, by the pharmaceutical company.
If I qualify and enroll into a PAP, can I get my medication at my own pharmacy?
This depends on the plan sponsor. Some pharmaceutical companies will send you a card which can allow you to obtain the medication at your local pharmacy for free. Other pharmaceutical companies will send the medication directly to your home or to your doctor’s office. NowPatient will explain the method of supply after you complete the eligibility quiz.
Can I qualify for a PAP if I am uninsured or underinsured with no drug coverage?
Yes. Almost all PAPs require you to be uninsured, underinsured with no drug coverage, or insured but unable to afford your co-pay or co-insurance contribution.
Can I qualify for a PAP if I am commercially or privately insured but unable to afford my co-pay or co-insurance contribution?
Yes, you may qualify. There are certain eligibility requirements to determine qualification and these requirements vary between pharmaceutical companies. When you complete the NowPatient eligibility quiz, you will find out if you qualify.
Can I qualify for a PAP if I have state, federal or other government insurance?
Yes, you may qualify. There are certain eligibility requirements to determine qualification and these requirements vary between pharmaceutical companies. When you complete the NowPatient eligibility quiz, you will find out if you qualify. If you do not qualify for a PAP, and if you are finding it difficult to still afford your medication, then there are other forms of assistance. For example, you can apply for LIS (Low Income Subsidy) or extra help is available online at SSA Medicare D Extra Help. You can also call Social Security at 1-800-772-1213 (TTY 1-800-325-0778). As well, you can look at state assistance programs like Medicaid.
WHY WE BUILT NOWPATIENT
We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today
Your Questions Answered
For your peace of mind, we can answer your questions quickly
What does NowPatient do?
NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.
Get started today and benefit from medication reminders, Get Treated Privately, NHS online pharmacy, GP appointment booking, Rx savings card, Drug Coupons, US drug savings programs, health conditions information, genetic testing, home test kits, BMI Risks, Type 2 Diabetes Risks, pollen meter, air quality monitor, and lots more!
Our service is operated by experienced medical professionals in the United States and the United Kingdom. You can view the online services that we provide by clicking Features.
UK users can safely and securely buy medicines online that treat a wide range of medical conditions. UK customers can also order NHS prescriptions online with the benefit of free tracked delivery.
US customers, regardless of insurance coverage, can enjoy huge savings on prescription medications using our various drug savings programs including drug coupons, savings card and manufacturer-sponsored patient assistance programs.
Where is NowPatient located?
NowPatient has offices in the United Kingdom and United States.
In the UK, we are located at:
NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
In the US, we are located at:
NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How can I contact NowPatient?
To contact NowPatient, please use the contact form available on the Contact Us page.
Alternatively, if you need to speak to us, you can reach us on the following numbers:
UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977
Who owns NowPatient?
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.
Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).
Can you tell me more about your NHS online pharmacy?
NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.
Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.
How do I make a complaint?
From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.
Can you tell me more about NowPatient’s prescribing services for treatments offered?
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
Can you tell me more about NowPatient’s US services?
Our head of US services is Dr. Jamie Winn.
You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.
We do not provide any prescribing services or dispensing services in the United States.
Is NowPatient legit and can I trust information from NowPatient?
Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.
NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.
Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:
What are NowPatient’s opening hours?
Our office hours are:
UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST
Please note that we are closed at weekends.
In the event of a medical life-threatening emergency please call:
UK – 999
US – 911
In the event of a medical emergency which is not life-threatening please call:
UK – 111