Home
/
Pharmacy First
/
Shingles

Shingles

Complete the assessment below to see if you qualify for treatment

Is this for yourself and are you over the age of 18?

Learn more about the medications that can treat Shingles

  • VALACICLOVIR
    Valaciclovir
    • FREE secure consultation service
    • Fast and effective treatment
    • FREE tracked and signed delivery
  • ACICLOVIR
    Aciclovir
    • FREE secure consultation service
    • Fast and effective treatment
    • FREE tracked and signed delivery
scrollable
info

Shingles key facts

Navin Khosla NowPatientGreen tick
Updated on 24 Sep 2024

Shingles is a viral infection that affects a nerve or skin around it and is caused by the virus Varicella-Zoster. Varicella-Zoster is incidentally the same virus that causes Chickenpox. You will more than likely have had chickenpox during your childhood. Even though you would have recovered, the virus that caused Chickenpox remains inert and inactive in the body. When it becomes reactivated in adulthood, it causes Shingles.

Shingles typically lasts between two to six weeks and symptoms usually subside between two and four weeks. Most people get shingles only once, but it’s possible to get it two or more times. It’s important to note that not everyone who has had Chickenpox will develop Shingles.

What are the causes of Shingles?

Any factor that compromises your immune system, can trigger shingles:

  • Stress
  • Other illnesses or conditions
  • Treatments like chemotherapy

It’s possible to have shingles more than once, but it’s very rare to get it more than twice.

What are the symptoms of Shingles?

The first signs that may indicate you have Shingles are:

  • A general feeling of malaise
  • Intense pain and tingling sensation in a particular area of your skin
  • Fever (high temperature)
  • Headache
  • Chills
  • Sensitivity to light

What is a Shingles rash?

A few days (2-3 days) after you experience the first symptoms, you may notice a blotchy red rash developing that wraps from the middle of the back to your breastbone. However, it can also appear anywhere on your body including your eyelids, face or genitals. The rash follows the path of the nerve where the virus has been dormant. The rash usually presents on one side of the torso only. If you notice it is on both sides, then it is unlikely to be Shingles.

This blotchy rash then develops into itchy fluid-filled blisters that eventually flatten, become yellowish in colour, dry out and scab. The skin can remain painful until the rash has gone and scabs may leave some slight scarring.

Close-up of a skin rash with red spots resembling shingles on human skin.

Close-up of a person's neck showing a patch of raised skin lesions resembling shingles.

Close-up of a person's forehead showing red skin with raised bumps, reminiscent of the texture of asphalt shingles, indicative of a skin condition or allergic reaction.

 

What is Shingles pain?

Pain is usually one of the first signs that may indicate you have shingles. The pain is usually localised in the affected area. The pain experienced can vary from individual to individual but it is generally constant, dull or burning; and the intensity of the pain can vary from being severe to mild. Also, it is notable that some people can experience pain without a rash ever developing.

When to get advice from a GP

You should contact your GP if you suspect you have Shingles and you:

  • Haven’t had chickenpox before
  • Have been exposed to someone who has chickenpox or shingles and you:
    • Are pregnant
    • Have a weakened immune system (the body’s natural defence system)
    • Are under 18 years old

If your GP is closed, phone 111.

Check if you qualify for FREE treatment with NHS Pharmacy First, without seeing your GP

You may qualify for treatment under the NHS Pharmacy First service, if you suspect you have shingles and you:

  • Are 18 years or over

The NHS Pharmacy First service may not be suitable if:

Serious complications are suspected such as:

  • Meningitis (neck stiffness, photophobia, mottled skin)
  • Mastoiditis (pain, soreness, swelling, tenderness behind the affected ear(s))
  • Brain abscess (severe headache, confusion or irritability, muscle weakness)
  • Sinus thrombosis (headache behind or around the eyes)
  • Facial nerve paralysis

Shingles affects the eyes

  • Hutchinson’s sign — a rash on the tip, side, or root of the nose
  • Visual symptoms
  • Unexplained red eye

You are immunocompromised

  • Shingles in severely immunosuppressed patient
  • Shingles in immunosuppressed patients where the rash is severe, widespread or the patient is systemically unwell

There’s no cure for shingles, however, when identified early, shingles can be treated with prescription medications to shorten the infection and reduce the risk of complications. The NHS Pharmacy First service is available to all NowPatient users who are registered with the NHS in England. If you are exempt from paying for your prescriptions, the service and the treatments are provided free of charge. If you are not exempt from paying prescription charges, treatments are provided at the prevailing NHS prescription charge rate. There is no charge for consultations.

What NHS Pharmacy First treatments are available for Shingles?

Anti-viral treatments like aciclovir are very effective in reducing the intensity of pain and duration of Shingles. It can also help with reducing the chances of developing post-herpetic neuralgia (burning pain in nerves and skin). Treatment with aciclovir is most effective if started quickly.

How can I manage the symptoms of Shingles?

In addition to treating Shingles with antivirals like aciclovir, you can also treat the discomfort caused by shingles. Painkillers to ease discomfort caused by shingles. This includes:

  • Paracetamol (over-the-counter)
  • Ibuprofen (over the counter)
  • Opioids (prescribed for severe pain)
  • Antidepressants (prescribed for severe pain)

Other tips to manage the discomfort include:

  • Use a cool damp cloth to soothe the skin and keep blisters clean
  • Try calamine lotion to help relieve itching
  • Keep the rash as clean and dry as possible
  • Do not let dressings or plasters stick to the rash
  • Do not use antibiotic cream – this slows healing
  • Wear loose-fitting clothing

Should I avoid people if I have Shingles?

Always wash your hands after touching the blisters, as these are very infectious. In addition, during the infection, you should avoid:

  • Pregnant women who have not had chickenpox
  • Newborns or babies less than 1 month old (unless it’s your own baby)
  • Immune-compromised people (weak immune system)
  • People taking therapies including disease-modifying anti-rheumatic drugs (DMARDs, e.g. methotrexate) and biologic therapies (e.g. Adalimumab) or any other medication that reduces the immune system such as JAK-inhibitors, e.g. Baricitinib, Filgotinib, Tofacitinib and Upadacitinib

How can I prevent the spread of Shingles?

You can’t spread shingles to other people. However, people can catch chickenpox from you if they haven’t had it before. You are contagious until the last blister has dried and scabbed over. During the contagious phase, you should:

  • Not go swimming
  • Not play contact sports
  • Not go work or school if your rash is weeping (oozing fluid) and can’t be covered
  • Not share towels or flannels
  • Avoid people who are at risk such as newborns, immunocompromised individuals, people taking immunocompromising drugs and pregnant women

What happens if I do not get treatment for Shingles?

Symptoms will persist for longer, there is a greater risk of post-herpetic neuralgia afterwards. The risk of complications is larger, such as blindness if the infection affects the face/eyes.

Is there a vaccine that can prevent Shingles?

Yes, the NHS recommends that adults turning 65, those aged 70 to 79 and those over 50 who are immunocompromised should be vaccinated.

The vaccine is called SHINGRIX and it is administered in two doses, two months apart. After vaccination, you may still develop Shingles, however, it will be milder and you will be less likely to get post-herpetic neuralgia.

What are the complications of Shingles?

Complications, although not common, can arise as a result of shingles. In fact, 1 in every 1000 cases of Shingles in adults over the age of 70, results in fatal complications. These complications are more likely if you have a compromised immune system, are taking immunocompromising drugs or are elderly.

Complications can include:

  • Postherpetic neuralgia
  • Eye problems
  • Ramsay Hunt syndrome
  • The rash becoming infected with bacteria
  • White patches (a loss of pigment) or scarring in the area of the rash

Rare complications can include:

  • Pneumonia (lungs)
  • Encephalitis (brain)
  • Transverse myelitis (spinal cord)
  • Meningitis (brain, spinal cord)

Sources

Medical Disclaimer

NowPatient has taken all reasonable steps to ensure that all material is factually accurate, complete, and current. However, the knowledge and experience of a qualified healthcare professional should always be sought after instead of using the information on this page. Before taking any drug, you should always speak to your doctor or another qualified healthcare provider.

The information provided here about medications is subject to change and is not meant to include all uses, precautions, warnings, directions, drug interactions, allergic reactions, or negative effects. The absence of warnings or other information for a particular medication does not imply that the medication or medication combination is appropriate for all patients or for all possible purposes.

FAQ logo

Service Information

Faq icon

About Telehealth

Now Patient Data Security

Data Security

Our Commitment to You.

Learn moreNow Patient Data SecurityNow Patient Data Security

WHY WE BUILT NOWPATIENT

We are committed to helping everyone, everywhere live healthier lives

The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.

Download our app today

A laptop screen displays a dashboard with various health metrics and notifications. Widgets include drug coupons, home health testing, genetic risk, diabetes risk, BMI, pollen meter, and air quality.

Your Questions Answered

For your peace of mind, we can answer your questions quickly

What does NowPatient do?

NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.

Get started today and benefit from medication remindersGet Treated PrivatelyNHS online pharmacyGP appointment bookingRx savings cardDrug CouponsUS drug savings programshealth conditions informationgenetic testinghome test kitsBMI RisksType 2 Diabetes Riskspollen meterair quality monitor, and lots more!

Our service is operated by experienced medical professionals in the United States and the United Kingdom. You can view the online services that we provide by clicking Features.

UK users can safely and securely buy medicines online that treat a wide range of medical conditions. UK customers can also order NHS prescriptions online with the benefit of free tracked delivery.

US customers, regardless of insurance coverage, can enjoy huge savings on prescription medications using our various drug savings programs including drug coupons, savings card and manufacturer-sponsored patient assistance programs.

Where is NowPatient located?

NowPatient has offices in the United Kingdom and United States.

In the UK, we are located at:

NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA

In the US, we are located at:

NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX

How can I contact NowPatient?

To contact NowPatient, please use the contact form available on the Contact Us page.

Alternatively, if you need to speak to us, you can reach us on the following numbers:

UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977

Who owns NowPatient?

NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.

Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).

Can you tell me more about your NHS online pharmacy?

NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.

Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.

How do I make a complaint?

From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.

Can you tell me more about NowPatient’s prescribing services for treatments offered?

Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:

• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old

NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.

Can you tell me more about NowPatient’s US services?

Our head of US services is Dr. Jamie Winn.

You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.

We do not provide any prescribing services or dispensing services in the United States.

Is NowPatient legit and can I trust information from NowPatient?

Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.

NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.

Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:

NowPatient Trustpilot

What are NowPatient’s opening hours?

Our office hours are:

UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST

Please note that we are closed at weekends.

In the event of a medical life-threatening emergency please call:

UK – 999
US – 911

In the event of a medical emergency which is not life-threatening please call:

UK – 111

Find more answers