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Get Insured Privately

Get treated faster with Private Health Insurance

We work with trusted health insurance partners to provide free, confidential and without obligation Private Health Insurance quotes.

This is a FREE service for users from the UK

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How it Works

How to get a no obligation quote for Private Health Insurance coverage

  • clinical notes

    Enter the chat

    Answer a few simple questions so we can understand your needs

    Step 1
  • ads click

    Get connected

    We will connect you to one of our trusted partners who will provide a no-obligation quote.

    Step 2
  • preliminary

    Get covered!

    Once you have the no-obligation quote, you decide if you want to accept.

    Step 3
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HEALTH PLANS

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SERVICE GUIDE

Get started with affordable Private Health Insurance and beat the NHS waiting lists

What is private health insurance?

Private health insurance is a type of insurance that covers the cost of medical treatment in private healthcare facilities. It allows policyholders to access faster treatment, private hospital rooms, a choice of specialists, and often a more personalized healthcare experience. This is in contrast to the NHS, which, while free at the point of use, can involve longer waiting times for non-urgent procedures.

Does NowPatient underwrite Private Health Insurance Policies?

No. NowPatient’s Private Health Insurance is a lead generation service. We will introduce you to trusted intermediaries. Every company we work with is authorised and regulated by the Financial Conduct Authority (FCA). NowPatient is not authorised to give advice and we are not liable for any financial advice provided by, or obtained through a third party.

What happens after I answer finished answering the questions on the Private Health Insurance chat?

Once you have completed the questions on the chat, we will assess your needs and then connect you to one of our trusted intermediaries. Every company we work with is authorised and regulated by the Financial Conduct Authority (FCA). The agent will most likely call you or email you with details about the quote and level of coverage as well as information about monthly premiums. At this time, you can discuss further coverage modifications or customisations. Our partners only provide no-obligation quotes. You can decide then if you want to proceed.

Why should I consider private health insurance?

Private health insurance offers several key benefits, including:

  • Reduced Waiting Times – Access to quicker diagnostics and treatments.
  • Choice – Freedom to select your specialist, hospital, and treatment time.
  • Privacy – Private rooms for inpatient stays, rather than shared wards.
  • Additional Services – Coverage for therapies and treatments not always available on the NHS, such as certain physiotherapies or mental health support.
  • Peace of Mind – Assurance that you’ll receive timely and tailored care when you need it most.

Who is eligible for private health insurance?

Most people can apply for private health insurance. However, eligibility and cost may depend on:

  • Age
  • Medical history (pre-existing conditions may not be covered)
  • Lifestyle factors (e.g., smoking, alcohol consumption)

While private health insurance is open to all, those with significant pre-existing conditions may face limited coverage or higher premiums.

What does private health insurance typically cover?

Policies vary between providers, but common inclusions are:

  • Consultations with specialists
  • Diagnostic tests and scans: MRI, CT, and blood tests
  • Surgical procedures: Both inpatient and outpatient surgeries
  • Hospital accommodation: Private rooms and nursing care
  • Physiotherapy and rehabilitation
  • Mental health support: Psychiatric consultations and therapies

Optional add-ons may include dental care, optical treatments, and coverage for complementary therapies like acupuncture.

Are pre-existing conditions covered?

Most private health insurance policies exclude pre-existing conditions, defined as any illness, injury or condition you had prior to starting the policy. Some insurers may offer coverage after a specified period if the condition has been stable and symptom-free. Policies with “moratorium underwriting” might cover pre-existing conditions after a set duration (e.g., two years) of no symptoms or treatment.

Are GP visits covered under private health insurance?

Typically, standard private health insurance does not cover GP visits, as these are widely accessible through the NHS. However, some comprehensive policies or add-ons may include online GP consultations or private GP appointments.

Does private health insurance cover maternity care?

Routine maternity care (e.g., antenatal appointments, childbirth) is usually excluded, as the NHS provides these services. However, some policies offer limited maternity benefits, such as:

  • Private hospital delivery
  • Complications during pregnancy and childbirth
  • Access to private midwives

These benefits often come as optional add-ons or part of a high-tier policy.

How much does private health insurance cost?

Premiums vary depending on factors such as:

  • Age – Older individuals typically pay more.
  • Health and lifestyle – Smokers or those with pre-existing conditions may face higher costs.
  • Coverage level – Comprehensive plans cost more than basic ones.
  • Excess – Higher excess amounts (the portion you pay per claim) reduce premiums.
  • Region – Premiums are higher in areas with expensive private facilities, like London.

Typical monthly premiums range from £30 to £150+, but family policies or add-ons can increase costs.

Can I lower my premiums?

Yes, you can reduce premiums by:

  • Opting for policies with higher excess levels.
  • Limiting coverage to a specific hospital network.
  • Excluding optional benefits, such as dental or optical care.
  • Maintaining a healthy lifestyle to avoid higher risk classifications.
  • Using a no-claims discount or loyalty bonuses offered by insurers.

Are there tax benefits for having private health insurance?

There are no direct personal tax reliefs for private health insurance in the UK. However:

  • Businesses – Employers providing health insurance can claim it as a deductible business expense.
  • Employees – Employer-provided health insurance is considered a benefit-in-kind and  subject to tax.

Can I switch private health insurance providers?

Yes, switching providers is possible, but there are considerations:

  • Medical underwriting – A new insurer may reassess your medical history.
  • Continuation of cover – Some insurers offer to carry forward your existing coverage, including pre-existing conditions.
  • Waiting periods – Benefits for pre-existing conditions may reset.

Our intermediary partners will carefully assess your personal situation, if you already have a policy, to ensure you avoid losing coverage for treatments you need.

How do I make a claim?

The typical claim process is as follows:

  • Get a GP referral – A GP or specialist may need to confirm that treatment is necessary.
  • Contact your insurer – Obtain pre-authorization for the treatment or procedure.
  • Receive treatment – Book your appointment at an approved private facility.
  • Payment – Insurers typically pay the provider directly. In some cases, you may pay upfront and be reimbursed later.

What happens if I miss a premium payment?

Terms vary based on the insurance provider, however, If you miss a payment, you will typically get a grace period (e.g., 14 days) to resolve the issue. After this period, your policy may lapse, resulting in:

  • Loss of coverage
  • Potential need for reapplication or underwriting

You should contact the policy provider immediately if you anticipate payment difficulties.

Does private health insurance cover mental health?

This depends on your actual policy. If you require mental health coverage, you should raise this with our insurance partner. Some basic plans exclude mental health treatment or limit the number of sessions per year.

Mental health coverage, if included, may cover:

  • Psychiatric consultations
  • Inpatient care for severe conditions
  • Cognitive behavioural therapy (CBT)
  • Counselling sessions

Can I get family health insurance?

Yes, family health insurance plans allow you to cover multiple members under one policy. These plans often offer discounts compared to individual coverage. When you complete the assessment, we will ask you if you want a single, couple or family quote. Family quotes usually cover 2 adults and up to 6 children under 18 years of age.

How does NowPatient provide my policy quote?

NowPatient’s Private Health Insurance is a lead generation service. We will introduce you to trusted intermediaries. Every company we work with is authorised and regulated by the Financial Conduct Authority (FCA). NowPatient is not authorised to give advice and we are not liable for any financial advice provided by, or obtained through a third party.

What if I have existing NHS care?

Private health insurance complements NHS care, providing quicker access to certain treatments while allowing you to use the NHS for routine or emergency care.

Can I cancel my policy at any time?

This depends on the policy, however, you can generally cancel at anytime as long as you provide advance notice (e.g., 30 days). Some insurers may apply a cancellation fee or only refund unused premiums under specific conditions.

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WHY WE BUILT NOWPATIENT

We are committed to helping everyone, everywhere live healthier lives

The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.

Download our app today

About NowPatient

Your Questions Answered

For your peace of mind, we can answer your questions quickly

What does NowPatient do?

NowPatient is an online pharmacy & telehealth service that is available in the US and UK. Our service is FREE and packed with useful features that can help you save money on the cost of your medications, access virtual treatments, and provide tools that can help improve your overall health.

Get started today and benefit from medication remindersGet Treated PrivatelyNHS online pharmacyGP appointment bookingRx savings cardDrug CouponsUS drug savings programshealth conditions informationgenetic testinghome test kitsBMI RisksType 2 Diabetes Riskspollen meterair quality monitor, and lots more!

Our service is operated by experienced medical professionals in the United States and the United Kingdom. You can view the online services that we provide by clicking Features.

UK users can safely and securely buy medicines online that treat a wide range of medical conditions. UK customers can also order NHS prescriptions online with the benefit of free tracked delivery.

US customers, regardless of insurance coverage, can enjoy huge savings on prescription medications using our various drug savings programs including drug coupons, savings card and manufacturer-sponsored patient assistance programs.

Where is NowPatient located?

NowPatient has offices in the United Kingdom and United States.

In the UK, we are located at:

NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA

In the US, we are located at:

NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX

How can I contact NowPatient?

To contact NowPatient, please use the contact form available on the Contact Us page.

Alternatively, if you need to speak to us, you can reach us on the following numbers:

UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977

Who owns NowPatient?

NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.

Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).

Can you tell me more about your NHS online pharmacy?

NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.

Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.

How do I make a complaint?

From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.

Can you tell me more about NowPatient’s prescribing services for treatments offered?

Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:

• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old

NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.

Can you tell me more about NowPatient’s US services?

Our head of US services is Dr. Jamie Winn.

You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.

We do not provide any prescribing services or dispensing services in the United States.

Is NowPatient legit and can I trust information from NowPatient?

Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.

NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.

Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:

NowPatient Trustpilot

What are NowPatient’s opening hours?

Our office hours are:

UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST

Please note that we are closed at weekends.

In the event of a medical life-threatening emergency please call:

UK – 999
US – 911

In the event of a medical emergency which is not life-threatening please call:

UK – 111

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