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Cancellation & Returns

Cancellation & returns

Last Updated: 27 Jan 2023

If you wish to cancel your NHS prescription order in line with our Terms and Conditions, we ask you to please notify us via [email protected]. Unfortunately, we are unable to cancel or accept returns for NHS prescription orders once they have been dispensed and dispatched.

If you do not wish to contact us via [email protected] to cancel your order, download this form.

Returns

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