About Us

NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users worldwide on-demand access to virtual consultations, prescription services, and AI-powered health tools.

Ownership

The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.

What It Does

• NHS Online Pharmacy: Order NHS-approved prescriptions (UK)
• Drug Savings: Access major US drug-savings programs (coupons, savings cards, manufacturer assistance, Canadian drug savings).
• Virtual Consultations: Get treated for a wide range of medical conditions by expert clinicians using a secure telehealth link.
• Medication Management: Set up refill & dose reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
• Health-Monitoring Tools: Use AI-driven assessments for genetic risk tests, home test kits and blood-pressure monitoring.
• Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.

Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!

Our service is operated by experienced medical professionals in the United States and the United Kingdom.

You can view the online services we provide by clicking the link below:

Features

Pharmaceutical services are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’. Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavor to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served. We strive for excellence but in the event that service levels may not be up to expectations and you wish to make a formal complaint, we have a clear and transparent complaints procedure.

You can submit a complaint using the link below.

Complaints procedure

Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:

• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old

NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.

Our head of US services is Dr. Jamie Winn. We do not provide any prescribing services or dispensing services in the United States. Our US service offers you access to programs that can help lower the cost of your medications. It is useful for everyone, including insured, uninsured or underinsured individuals.

Our drug savings programs include savings cards, drug coupons, Canadian prescription prices for buying your medication without insurance, advice on manufacturer-sponsored assistance programs, and other savings tools and resources.

NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. You can find out more by clicking the link below:

Complaints Procedures

NowPatient content is authored and reviewed by licensed medical professionals. You can find out more by clicking the link below:

Medical Team

NowPatient strives to deliver trustworthy, accessible, and relevant medical information. Our editorial process provides safeguards and controls that allow us to consistently produce content that empowers you to effectively manage your health and well-being. 

You can find out more by clicking the link below:

Editorial process

Infohealth LTD d.b.a NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA

8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX

support@nowpatient.com

Please contact corporate@infohealth.co.uk

You can find out more about our advertising opportunities by navigating to our advertising guide.

NowPatient operates under the guidance of various policies that reflect the nature of the business of healthcare. Please see the links below

Terms of use
Privacy policy
HIPAA privacy notice
Telehealth consent
Cookie policy
Data retention policy
Modern slavery statement
Safeguarding statement

The NowPatient application is a Class I medical device registered with the Medicines & Healthcare Products Regulatory Agency.  You can view our manufacturing details on the MHRA website. We are regulated under the Medical Devices Regulations 2002 (SI 2002 No 618, as amended) (UK MDR 2002).