What You Need to Do When Travelling with Your Weight Loss Jabs

Traveling with your treatment
This blog describes how to take your treatment with you when you are traveling away from home.
With holidays, work trips, or even special events, you may find yourself needing to take your weight loss medication with you so that you can administer it while you’re away from home.
Learn more about common treatments
Image of Mounjaro Kwikpen and Wegovy Flexpen
What do you need to take with you?
You’ll need to take the following with you:
- Your Mounjaro Kwikpen or Wegovy Flexpen
- Needles for the number of doses (plus 2-3 spares)
- Your sharps bin
If traveling abroad, you’ll need to make sure you also have:
- A copy of your prescription for customs (required in some countries)
- Travel insurance in case of any medical concerns
Email support@nowpatient.com to request a copy of your prescription if you have obtained treatment from NowPatient.
How do I transport and store my pen?
Depending on whether you’ve used your pen yet or not, you’ll need to transport it in one of two ways.
If you’ve used one or more doses from your pen
If you’ve used one or more doses from your pen, you can transport this at room temperature (up to 30 degrees C or 86 degrees F). If you’re flying abroad, make sure you take your pen into the cabin with you.
If you haven’t used a dose from your pen
If your pen is unused, then this should be kept in the fridge until you’re ready to use it (this ensures it lasts until the “use by” date on the side of the box).
Once it’s at room temperature, it needs to be used within 30 days, so if you’re administering a dose shortly after leaving on your travels, this will be fine to take at room temperature, however, if you’re going on a longer trip, you will need to transport it at fridge temperature.
To transport at fridge temperature, you will need to use a thermos or vacuum flask to store your pen in, which is rated for a number of hours at keeping the contents cool – simply pop the pen inside and close the flask, and transfer to a fridge on arrival (open to show customs if requested). Alternatively, you can purchase cool transport containers such as the Medicool Pen Plus range, Frio Wallets, or MediFridge. All of these are validated to maintain the integrity of cold-chain.
If flying, make sure you don’t put your Mounjaro Kwikpen or Wegovy Flexpen, needles, or sharps bin in hold luggage as there’s a risk of the medication freezing or your luggage being lost – always take it into the cabin with you in hand luggage.
Travel fridges for storing Wegovy Flexpen or Mounjaro Kwikpen
Documentation for your holiday
You may want to know what documentation you need when you take your treatment on holiday with you.
If you plan to travel with your medication while on the weight loss program, you may need to carry evidence of your prescription with you to prove the medication has been prescribed to you.
Just email support@nowpatient.com and we can send across to you a copy of your prescription to print or have electronically on your phone as you travel for any customs queries. This only applies if you have purchased your Mounjaro or Wegovy treatment from NowPatient.
We can issue a new prescription each time you order a new pen, so request this close to the time of your travelling to ensure you have the correct prescription that matches your current pen.
Can I pause my treatment while travelling?
This is a common question, and you may want to know what you need to consider when travelling and which may potentially lead to skipping a dose.
Depending on your destination and concerns over transportation, you may be considering pausing your treatment whilst you’re away and resuming when you return. There are a number of things to consider:
What is the effect of skipping a dose of Mounjaro or Wegovy?
Clinically speaking, you can skip up to 4 doses of your medication and then resume on your current dose. When skipping a dose, you’ll need to consider the following:
- Your appetite will start to return swiftly after your usual dose time has passed, so managing your appetite whilst away is key to ensure you don’t undo your hard work.
- You may experience some side effects when resuming your treatment. The longer the skip, the more likely the side effects could occur; so try to limit it wherever possible.
We don’t recommend taking the first dose of an increased strength while away travelling, as this is a high-risk point for side effects, and we recommend starting a new dose strength once home or remaining on the same dose for an additional month if travelling for a significant period.
What impact will skipping a dose have on my weight loss program?
Skipping a dose will change where you are up to in terms of needing your next pen. If you have already subscribed to the NowPatient Weight Loss program, then make sure you email support@nowpatient.com, and we can bring everything back into line for you!
Do I need to tell my travel or medical insurance that I’m on a weight loss medication program before I travel?
Keeping your insurer informed of your prescription medications is important, regardless of what medication you are prescribed.
Not telling them could mean that your coverage is invalidated or coverage is downgraded for issues or illnesses related to your treatment.
Always make sure that you inform your travel insurance or medical insurance when you start treatment or when you buy single-trip travel insurance, so you’re covered even if you’re not taking the medication with you.
Medical Disclaimer
NowPatient has taken all reasonable steps to ensure that all material is factually accurate, complete, and current. However, the knowledge and experience of a qualified healthcare professional should always be sought after instead of using the information on this page. Before taking any drug, you should always speak to your doctor or another qualified healthcare provider.
The information provided here about medications is subject to change and is not meant to include all uses, precautions, warnings, directions, drug interactions, allergic reactions, or negative effects. The absence of warnings or other information for a particular medication does not imply that the medication or medication combination is appropriate for all patients or for all possible purposes.
Related Articles
Can I Trust NowPatient
Our product and services are certified to international healthcare, medical device and data security standards
Medicines Experts
Meet our medical team
We are a broad skilled and passionate group of clinicians with experience of operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process
WHY WE BUILT NOWPATIENT
We are committed to helping everyone, everywhere live healthier lives
The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today

Your Questions Answered
For your peace of mind, we can answer your questions quickly
What does NowPatient do?
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users worldwide on-demand access to virtual consultations, prescription services, and AI-powered health tools.
What It Does
-
- NHS Online Pharmacy: Order NHS-approved prescriptions (UK)
- Drug Savings: Access major US drug-savings programs (coupons, savings cards, manufacturer assistance, Canadian drug savings).
- Virtual Consultations: Get treated for a wide range of medical conditions by expert clinicians using a secure telehealth link.
- Medication Management: Set up refill & dose reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments for genetic risk tests, home test kits and blood-pressure monitoring.
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Our service is operated by experienced medical professionals in the United States and the United Kingdom.
You can view the online services we provide by clicking the link below:
Where is NowPatient located?
NowPatient has offices in the United Kingdom and United States.
In the UK, we are located at:
NowPatient
28 Chipstead Valley Road
Coulsdon
Surrey
CR52RA
In the US, we are located at:
NowPatient
8911 North Capital of Texas Highway
Suite 4200 #1263
78759
Austin, TX
How can I contact NowPatient?
To contact NowPatient, please use the contact form available on the Contact Us page.
Alternatively, if you need to speak to us, you can reach us on the following numbers:
UK telephone number – 020 388 51 500
US telephone number – 1-866-967-1977
Who owns NowPatient?
NowPatient is owned and operated by Infohealth Ltd, a licensed online pharmacy with services spanning the UK, US and Rest of the World. Infohealth Ltd is registered in England and Wales under company number 04004930 and our registered office is at Lynwood House, 373 – 375 Station Road, Harrow, England, HA1 2AW.
Our website is www.nowpatient.com. Our App is called “NowPatient” and can be downloaded from the App Store (for Apple devices) or Google Play (for Android devices).
Can you tell me more about your NHS online pharmacy?
NowPatient’s Pharmaceutical services in the UK are provided by Infohealth Limited trading as ‘Infohealth Pharmacy’.
Our dispensing pharmacy is regulated and authorized for internet sales by the General Pharmaceutical Council (GPhC), registration number 1036487. You can view our license credentials on the General Pharmaceutical Council website. Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Amish Patel (Registration Number 2042705).
Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.
How do I make a complaint?
From time to time, we accept that our service levels may not be up to your expectations. NowPatient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements. Feedback can be provided via our clear and transparent Complaints Procedures.
Can you tell me more about NowPatient’s prescribing services for treatments offered?
Our prescribing services are regulated by the General Pharmaceutical Council (GPhC). We provide the following regulated activity:
• treatment of disease, disorder, or injury
• transport services, triage, and medical advice are provided remotely
• caring for adults over 65 years old
• caring for adults under 65 years old
NowPatient prescribing services are run by Infohealth Limited. The Clinical Safety Officer and nominated individual is Mr Navin Khosla.
Can you tell me more about NowPatient’s US services?
Our head of US services is Dr. Jamie Winn.
You can lower the cost of your prescription medications using our various savings programs which include drug coupons, savings card and manufacturer-sponsored patient assistance programs.
What are the steps to booking a live video consultation?
Follow the steps below to book a consultation:
If I place an order, how do I check out?
Follow the steps below to checkout:
Is NowPatient legit and can I trust information from NowPatient?
Yes. NowPatient provides trustworthy and accessible clinical, health education and prescription services. We are also trusted by the NHS to deliver clinical and NHS repeat prescription dispensing across the whole of England. In the United States, we work with over 65,000 pharmacies to deliver considerable costs savings for our users.
NowPatient is operated by experienced licensed medical professionals in the United Kingdom and United States. Our Medical Team can be found here.
Our service is trusted by thousands of patients worldwide. You can read their reviews on our Trustpilot:
Does NowPatient have insurance in place for the services it provides?
Yes. NowPatient is fully insured to provide pharmacy & prescribing services. Insurance not only provides peace of mind but also provides an effective safety net for both you and our clinicians.
Why is it important to choose an online pharmacy and telehealth service that is insured?
Insurance is more than just a financial safeguard, it is a signal of legitimacy and accountability.
We insure our services, so that it:
- Shows you that we are compliant with all laws and industry standards in the markets that we operate.
- Shows you that we are committed to standards of professionalism.
- Reinforces your confidence that you are dealing with a reputable provider.
Who insures your services and which services are insured?
We are insured by the National Pharmacy Association in the UK.
The scope of the services covered include:
- dispensing of prescriptions
- telehealth prescribing services.
In addition, all of the clinicians that operate on our platform have their personal indemnity insurance & scope of clinical practice validated and checked before they are able to provide services.
What are NowPatient’s opening hours?
Our office hours are:
UK – Monday-Friday 9am-6pm GMT
US – Monday-Friday 8am-5pm EST
Please note that we are closed at weekends.
In the event of a medical life-threatening emergency please call:
UK – 999
US – 911
In the event of a medical emergency which is not life-threatening please call:
UK – 111