An NHS-backed service that aims to give patients more choice in where and how they access care. The service is FREE to ALL NHS patients and will launch on 31st January 2024. Using the UK’s most advanced and secure video technology platform, you can quickly and simply book a live virtual consultation with one of our trained pharmacists who will be able to treat any one of the following eligible conditions – sinusitis, sore throat, earache, infected insect bites, impetigo, shingles and uncomplicated urinary tract infections in women.
How does the Pharmacy First feature work?
Access the Pharmacy First feature
You can access the service through the virtual consultation feature or the Pharmacy First Feature
Select your condition
If you access the service via the Pharmacy First Feature, then you simply select the condition which you are referring for
Book a date and time for your virtual consultation
Select the Pharmacist you would like to book
Attend your consultation
After completing the consultation, you will be advised of the outcome. Your pharmacist may decide if you qualify for treatment
If you qualify for treatment, it will be added to your cart
Simply check out and you will be prompted to declare an NHS exemption or pay an NHS prescription levy of £9.65
Your treatment will be delivered to you
The treatment will be supplied by our pharmacy and you will receive status updates right up until you receive your treatment
What is Pharmacy First?
Pharmacy First is an NHS initiative that allows community pharmacy services like NowPatient to conduct virtual consultations and provide treatments for the following conditions:
Infected insect bites
Uncomplicated urinary tract infections in women
People also asked
How is a consultation conducted and how will I be treated?
Will you have access to my GP records?
Do I need to get referred to use the service?
Do I need to pay for the service?
Are video consultations right for me?
How do I know if the video consultation service is safe
Do I need to verify my identity during the video consultation?
Can I have a chaperone (carer, friend, family member) join a virtual consultation?
What happens after my virtual consultation?
How can I be sure that you are handling and my protecting my data securely?
How is my data stored?
Are my consultations confidential?
Is the service available in the United States and the United Kingdom?
Our Commitment to You.Find out more
What is NowPatient
Telehealth and Online Pharmacy
NowPatient is a licensed online pharmacy and doctor service that is available around the world. Our service is FREE and packed with useful features that can benefit your health like medication reminders, medically approved symptoms checker, UK NHS online pharmacy, private treatment plans, Rx Advantage card, health conditions information, genetic testing, home test kits, health risks, pollen meter, air quality monitor, and lots more!
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.
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