Are you an Exceptional Clinician Looking for Flexible Remote Roles?

Yes. If you are a licensed healthcare professional from the United Kingdom you may be eligible to sign up as a service provider. The services you can provide to our customers is governed by your declared competencies and scope of license. We are currently able to recruit the following healthcare professionals from the United Kingdom:

• Pharmacist Independent Prescriber
• Nurse Independent Prescriber
• Paramedic Independent Prescriber
• Registered Nurse
• Licensed Pharmacist
• Licensed General Practitioner
• Licensed Psychiatrist
• Licensed Dispensers including Advanced Checking Technicians (ACT)

Yes. If you are a board certified healthcare professional from the United States you may be eligible to sign up as a service provider. The services you can provide to our customers is governed by your declared competencies and scope of license. We are currently able to recruit the following board certified healthcare professionals from the United States:

• Board Certified Pharmacist
• Board Certified Physician
• Board Certified Physician Associates
• Board Certified Nurse

NowPatient's Virtual Care Platform is called NowConsult. It is an advanced synchronous Telehealth platform which leads in terms of technology, features, scalability and user experience.

The platform allows multi-jurisdiction clinicians (UK or US) to provide a comprehensive range of private or socially funded clinical services virtually, from anywhere in the world.

It is a class 1 Software as a Medical Device (SaMD) accessible via web browser in the UK, US, and globally.

Unlike other remote telehealth services, NowPatient only offers structured synchronous video consultations. We do this because we believe it is a better approach to overall patient safety when providing clinical services remotely. This is especially true for complex health cases and where high risk medicines are potentially prescribed.

In addition, to EHR integrations, we also make available many data sets including:

• Height
• Weight
• Ethnicity
• Health Records
• Medication Records
• Remote Blood Pressure readings
• Patient Engagement Score
• Type II Diabetes Risk

Yes. As the world’s most advanced synchronous virtual care platform, NowConsult is certified to the following standards:

• NHS DTAC
• DCB 0129
• DCB 0160
• Cyber Essentials Plus Audited
• DSPT Compliant
• Class I Medical Device under UK MDR and EU MDR
• ISO 13485 Audited
• HIPAA Compliant
• ISO 27001 Audited
• GDPR Compliant

We not only meet the UK and US standards for build and data security but we exceed them. We demonstrate this by regularly auditing our systems, both internally and externally.

Our various externally audited accreditations such as ISO27001, DTAC, DSPT, and Cyber Essentials + demonstrate our compliance to global security standards and should give you peace of mind when you practice using our systems.

The services you can provide through the NowPatient Virtual Care Platform depends on a number of factors including:

• Your declared competencies
• Scope of practice
• Country of registration

When you onboard, we will validate your scope of practice and competencies. This will dictate which services you can provide.

An example of some of the services you could provide as a UK licensed healthcare professional include:

• NHS Pharmacy First
• NHS New Medicine Service
• Self-Pay Prescribing Services
• Genetic Medicines Test
• Home Health Testing
• Weight Loss Programs

An example of some of the services you could provide as a US licensed healthcare professional include:

• Self-Pay Prescribing Services
• Genetic Medicines Test
• Home Health Testing
• De-prescribing

No. The NowPatient Virtual Care Platform can only be used to provide services to NowPatient customers.

Yes. UK law and your regulator require you to have adequate and appropriate professional indemnity that covers your full scope of your practice including remote/telehealth work.

You’re personally responsible for ensuring this cover is in place. It may be your own policy or employer-arranged cover, but you must confirm it explicitly includes your telehealth duties.

Each service consultation has a price set by tariff. If you opt to provide a particular service, then you will be paid against that service fee. It’s very simple! The earnings are limitless and based on the time that you make available to provide services on the NowPatient Platform.

When you onboard, you will provide your banking details and company information including VAT registration (UK Only), if applicable.

After you have completed each service booking, your home page will refresh to display your updated earnings. At the end of each month, you should navigate to the ‘Invoices’ section of the home page, from where you will be able to generate an invoice. Once the invoice has been generated, it will zero your earnings and a payment will be processed into your nominated bank account, within 3-5 working days.

Onboarding is simple. Most applicants complete the online onboarding process in 15–20 minutes, depending on the information required.

Click the ‘Get Started’ button and you will be directed to the Onboarding Landing Page. If you are onboarding for the first time, click the ‘Sign Up’ button, which will guide you through the onboarding steps. You can also click the ‘Need help? View our tutorial on how to sign up’ which will show you the entire process and what to expect.

Please be aware that you need the following information to hand, when onboarding:

• Personal details (name, date of birth, contact info)
• Proof of right to work - UK Only (ID, passport, etc.)
• Relevant qualifications or certifications

For any technical difficulties or issues, please contact our onboarding team at support@nowpatient.com.

Yes, you can use your own machine, provided it meets our security requirements. To protect patient privacy and ensure the security of sensitive medical data, your device must:

• Be enrolled in JumpCloud for identity management
• Connect to our network through the approved VPN

These safeguards are in place because our software contains highly sensitive clinical and patient information. By ensuring all devices meet the same security standards, we reduce the risk of unauthorized access, data breaches, or malware infections that could compromise patient care.

If you do not meet these requirements, you will not be able to access the software remotely. We will assist you with setup and verification during onboarding.

There are minimum requirements to be able to use the NowPatient Virtual Care Platform. You will need:

• A device with audio and video capabilities (computer, tablet, or smartphone)
• A reliable internet connection
• A private, quiet space from where to conduct consultations

NowPatient works on the basis of connecting patients to clinicians, based on patient needs and clinician competencies. To make this work efficiently, we require you to submit your availability. This ensures that patients only book an appointment with you, if you are available.

To set your availability, simply navigate to ‘Appointments’ on the NowPatient Virtual Care Platform, then click ‘Add Shift’ to enter your available dates and times. This will then show as open slots to NowPatient users.

Yes. NowPatient’s Virtual Care Platform comes with comprehensive training and hands-on support so that you can deliver remote care confidently and safely.

We provide everything you need to make accurate, evidence-based clinical decisions when delivering remote services through the NowPatient Virtual Care Platform.

• Comprehensive onboarding to get you set up quickly for virtual care.
• Step-by-step training materials covering platform features and best practices.
• Dedicated support team to guide you every step of the way.
• Clinical treatment guidelines to standardize safe, effective care.
• Built-in AI support and tools to assist clinical decision-making.
• Integrations (including EHR/NHS access) so you can work seamlessly within existing workflows.

As the world's most advanced Virtual Care Platform, we have multiple features and safeguards that ensure the care that is provided through the platform fulfils the goals of safety, quality and efficacy.

Safety Characteristics

• Standardised pathways
• Decision-support prompts
• Safeguarding and escalation guidance
• Audit trails
• Incident-reporting workflows
• Clinical governance.

Quality & Effectiveness Characteristics

• Evidence-based guidelines
• Outcomes tracking
• Interoperability with EHRs
• Training/refreshers
• Audits

This is strictly prohibited. We have sophisticated monitoring in place across our systems to ensure that data and commercial IP is always protected. If we identify any screen shares, grabs or copy; your access will be immediately revoked. We will investigate all incidents of copying Patient Identifiable Information (PII) or Personal Health Information (PHI) and report it to relevant regulatory bodies, including your professional registrar.

Yes. We operate a sophisticated security matrix which allows our systems to be accessed through zero trust policies, allowing our clinicians to access our systems remotely, from anywhere.