About US Pharmacy Services

Mon-Fri: 9:00AM-6:00PM EST
Sat: 9:00AM-3:00PM EST
Sun: Closed

Post Haste Pharmacy is registered with the state of Florida license #PH11884

The NPI Number for Post Haste Pharmacy is 1710986203.

If you have a new prescription written by your doctor – Ask your provider to send your prescriptions electronically. The provider can look up Post Haste Pharmacy using the NPI number 1710986203. They can also send the prescription by fax to (866) 892-3432. You will receive a notification or text message, once we receive your prescription and it has been dispensed. Refills will then appear on your dashboard and under ‘my medications’ tab of the Now Patient app. You will then be able to place subsequent orders, until your refills expire.

If you have an existing prescription with another pharmacy – Explain to your existing pharmacy that you want to transfer your prescription. Give the names of the medications you want to transfer and ask them to send the prescription by fax to (866) 892-3432. Alternatively, your current pharmacy can look up Post Haste Pharmacy using the NPI number 1710986203.

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a state licensed pharmacist. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.

From time to time, we accept that service levels may not be up to expectations. In the event you wish to make a formal complaint we have a clear and transparent written complaints procedure.

We aim to acknowledge all formal written complaints within two working days of receiving them and to respond to all formal written complaints within five working days of receiving them.

Now Patient welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements.  To lodge a formal complaint or leave feedback, please send an email to [email protected] and provide as much information as possible to allow us to investigate your complaint. Include the following:

• Your name and a valid email or home address for a reply
• A phone number in case we need to contact you for additional information
• The particular part of the service you want to complain about
• A clear description of what you want to complain about and when this happened
• Any relevant correspondence

Now Patient will acknowledge all complaints no later than the third working day after the day the complaint is received.

The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will take place as a result of the findings of the investigation. The investigation length will depend on what your complaint is about and how complex it is. Communication with you is important and we will keep you updated throughout the process.

A complaint must be made no later than 12 months after the date on which the matter which is the subject of the complaint occurred; or if later, the date on which the matter came to the notice of the complainant.