# NowPatient

> NowPatient is a regulated digital health platform operated by Infohealth Ltd, serving patients in the United Kingdom and United States. It combines an NHS-contracted online pharmacy, private telehealth consultations, US prescription drug savings programs, AI-powered health tools, and clinically reviewed health education content. The platform is available via web browser, iOS App, and Android App. NowPatient is a registered Class I Medical Device (MHRA, GMDN 58884), GPhC-registered pharmacy (registration 1036487), UKCA-marked, and certified to ISO 9001, ISO 13485, ISO 27001, Cyber Essentials Plus, HIPAA, DTAC, DCB0129, and DCB0160 standards.

## Core Platform

- [Homepage](https://nowpatient.com/): Overview of all services, feature highlights, customer reviews, and subscription tiers (Core free / Core+ $9.99/month).
- [About Us](https://nowpatient.com/about-us): Company background, mission, and operating entity (Infohealth Ltd d/b/a NowPatient).
- [Medical Team](https://nowpatient.com/medical-team/): Profiles of UK and US pharmacists, independent prescribers, medical writers, and clinical safety officers.
- [Editorial Process](https://nowpatient.com/editorial-process): How all health content is clinically reviewed and kept up to date.
- [Safe and Secure](https://nowpatient.com/safe-and-secure): Data security certifications, accreditations, and privacy commitments.
- [FAQ / Help Desk](https://helpdesk.nowpatient.com/en/): Customer support articles covering accounts, orders, prescriptions, and services.
- [Contact Us](https://nowpatient.com/contact-us): UK (+44 20 388 51 500), US (1-866-967-1977), support@nowpatient.com, Fax +1 512-957-0207. UK hours Mon–Fri 9am–6pm GMT; US hours Mon–Fri 8am–5pm EST.
- [Careers](https://nowpatient.com/careers): Open roles at NowPatient.
- [Advertise With Us](https://nowpatient.com/advertise-with-us): Partnership and advertising opportunities.
- [Delivery Information](https://nowpatient.com/delivery-information): Shipping options, tracked delivery, and free delivery on Core+ plan.
- [Complaints](https://nowpatient.com/complaints): Formal complaints procedure.

## UK NHS Services

NowPatient is an NHS-contracted pharmacy in England delivering NHS Pharmacy First, NHS New Medicine Service, NHS Quit Smoking, and NHS repeat prescription dispensing. These services are free at the point of use for eligible NHS patients in England.

- [NHS Online Pharmacy – How It Works](https://nowpatient.com/how-nhs-online-pharmacy-works): Electronic prescription service (EPS), repeat prescription management, and tracked delivery.
- [NHS Pharmacy First – Eligibility Checker](https://nowpatient.com/pharmacy-first-eligibility/): Check eligibility for free NHS treatment across seven clinical pathways (UTI, shingles, sinusitis, sore throat, impetigo, infected insect bites, earache).
- [NHS Pharmacy First – How It Works](https://nowpatient.com/how-nhs-pharmacy-first-works): Consultation and treatment workflow for NHS Pharmacy First.
- [NHS Quit Smoking – Eligibility Checker](https://nowpatient.com/quit-smoking-eligibility/): Check eligibility for free NHS stop smoking support.
- [NHS Quit Smoking – How It Works](https://nowpatient.com/how-nhs-quit-smoking-works): Behavioural support and pharmacotherapy (NRT, varenicline, bupropion) pathways.
- [NHS New Medicine Service – Eligibility Checker](https://nowpatient.com/new-medicine-service-eligibility): Check eligibility for NMS follow-up support for newly prescribed medicines.
- [NHS New Medicine Service – How It Works](https://nowpatient.com/how-new-medicine-service-works): Post-dispensing adherence support consultations.
- [Book GP Appointment – How It Works](https://nowpatient.com/how-book-gp-appointment-works): Integration with NHS GP booking systems.
- [GP Records Folder – How It Works](https://nowpatient.com/how-gp-records-folder-works): Secure access to NHS GP health records within the platform.

## Private UK Treatments & Telehealth

NowPatient offers private online consultations with independent prescriber pharmacists across 30+ clinical conditions, with same-day or next-day tracked delivery.

- [Search Treatments A–Z](https://nowpatient.com/treatments/): Browse all available private treatments by name or condition.
- [Get Treated Privately – How It Works](https://nowpatient.com/how-get-treated-privately-works): End-to-end flow from eligibility check through online consultation to prescription dispensing and delivery.
- [Virtual Consultations – How It Works](https://nowpatient.com/how-virtual-consultations-work): Video consultation service with UK-registered pharmacist independent prescribers.

### Conditions Treated (selected)

Sexual health (herpes, chlamydia, genital warts, erectile dysfunction, premature ejaculation), women's health (contraceptive pills, menopause, thrush, cystitis, period pain, urinary incontinence), skin (acne, rosacea, psoriasis, hair loss, fungal nail infections, shingles), weight management (Mounjaro, Wegovy, Saxenda, weight loss tablets), general health (insomnia, migraines, IBS, malaria prevention, motion sickness, flu, stop smoking).

## Weight Loss Programs

- [Weight Loss Eligibility Checker](https://nowpatient.com/weight-loss-eligibility): Assess suitability for GLP-1 and other weight management treatments.
- [Weight Loss Programs – How It Works](https://nowpatient.com/how-weight-loss-programs-work): Structured weight loss programme including clinical review, prescribing, medication supply, and ongoing monitoring.
- [Weight Loss Treatment Cessation Program – How It Works](https://nowpatient.com/how-weight-loss-treatment-cessation-program-works): Structured programme to safely discontinue GLP-1 weight loss medications (e.g. Wegovy, Mounjaro) with lifestyle coaching support.

## US Drug Savings Programs

NowPatient helps US patients access significant prescription savings through four complementary programs.

- [Medications Directory](https://nowpatient.com/medications/): Drug information and price comparison for 1,200+ US brand and generic medications.
- [Rx Advantage Card – Eligibility & Price Lookup](https://nowpatient.com/rx-advantage-card-pharmacy-price-checker): Free savings card accepted at 35,000+ US retail pharmacies; no income or insurance requirements.
- [Rx Advantage Card – How It Works](https://nowpatient.com/how-rx-advantage-card-works): How the free discount card reduces out-of-pocket prescription costs.
- [Drug Coupons – Eligibility Checker](https://nowpatient.com/drug-coupons-eligibility-checker): Search manufacturer and third-party drug coupons.
- [Drug Coupons – How It Works](https://nowpatient.com/how-drug-coupons-work): Explanation of copay coupons, their eligibility rules, and how to apply them.
- [Patient Assistance Programs (PAP) – Eligibility Checker](https://nowpatient.com/patient-assistance-programs-eligibility-checker): Check eligibility for free or heavily discounted medication through 24+ pharmaceutical manufacturer PAPs covering 500+ brand medications.
- [Patient Assistance Programs – How It Works](https://nowpatient.com/how-patient-assistance-programs-work): Application process, income thresholds, and insurance requirements for PAPs.
- [Canadian Rx Savings – Price Comparison](https://nowpatient.com/canadian-rx-savings-price-comparison): Compare prices from licensed Canadian pharmacies for significant savings on brand-name medications.
- [Canadian Rx Savings – How It Works](https://nowpatient.com/how-canadian-prescription-savings-work): Process for ordering maintenance medications from Canadian international pharmacies.
- [US Pharmaceutical Company Directory](https://nowpatient.com/us-manufacturers/): Directory of US pharmaceutical manufacturers and their patient assistance programs.

## AI Health Tools

- [Symptoms Checker – How It Works](https://nowpatient.com/how-symptoms-checker-works): AI-powered symptom triage tool providing possible conditions and next steps.
- [AI Deprescribing Advisor – How It Works](https://nowpatient.com/how-ai-deprescribing-advisor-works): AI-assisted review of polypharmacy; helps identify medications that may be safely reduced or stopped. Powered by specialist pharmacogenomics expertise (DeLon Canterbury, US Board Certified Pharmacist).
- [Medication Reminders – How It Works](https://nowpatient.com/how-medication-reminders-work): Personalised dose reminder and adherence tracking.
- [Patient Engagement Score – How It Works](https://nowpatient.com/how-patient-engagement-score-works): Measures and tracks a patient's level of engagement in managing their own health.
- [BMI Risk – How It Works](https://nowpatient.com/how-bmi-risk-works): Body Mass Index calculator with health risk stratification.
- [Adiposity Ratio – How It Works](https://nowpatient.com/how-adiposity-ratio-works): Advanced body composition measure using waist-to-height ratio as a cardiovascular and metabolic risk indicator.
- [Type 2 Diabetes Risk – How It Works](https://nowpatient.com/how-type-2-diabetes-risk-works): Validated risk scoring tool for predicting type 2 diabetes likelihood.
- [Air Quality Monitor – How It Works](https://nowpatient.com/how-air-quality-monitor-works): Real-time local air quality data with health impact guidance.
- [Pollen Meter – How It Works](https://nowpatient.com/how-pollen-meter-works): Real-time pollen count and allergy risk alerts by location.

## Health Testing & Monitoring

- [Home Health Tests – Search](https://nowpatient.com/home-health-tests/): Browse at-home biomarker blood tests (cholesterol, HbA1c, thyroid, vitamin deficiencies, hormones, and more).
- [Home Health Testing – How It Works](https://nowpatient.com/how-home-health-testing-works): Order a test kit, self-collect, return, and receive results with clinical interpretation.
- [Genetic Medicines Tests – Eligibility](https://nowpatient.com/genetic-tests-eligibility/): Search pharmacogenomics (PGx) testing to determine how a patient's genes affect drug response.
- [Genetic Medicines Test – How It Works](https://nowpatient.com/how-genetic-medicines-test-works): PGx testing process, results, and prescribing implications.

## Insurance & Financial

- [Private Health Insurance – Eligibility Checker](https://nowpatient.com/private-health-insurance-eligibility): Compare private health insurance prices in the UK.
- [Private Health Insurance – How It Works](https://nowpatient.com/how-private-health-insurance-works): Guidance on navigating private health insurance options.

## Health Surveillance

- [Report Side Effects – How It Works](https://nowpatient.com/how-report-side-effects-works): Tool for patients to report adverse drug reactions, feeding into pharmacovigilance systems.
- [Report Hospital Admissions – How It Works](https://nowpatient.com/how-report-hospital-admissions-works): Structured data collection for reporting medication-related hospital admissions.

## Discover & Learn

- [Blog](https://nowpatient.com/blog/): Clinically reviewed articles on medications, treatments, health conditions, and NHS/pharmaceutical news.
- [Conditions A–Z](https://nowpatient.com/conditions/): Patient-facing condition library covering symptoms, causes, diagnosis, and treatment options.
- [Health News](https://nowpatient.com/health-news/): Current events and developments in healthcare and medicine.
- [Videos](https://nowpatient.com/videos/): Educational health videos.
- [Personalized Learning – How It Works](https://nowpatient.com/how-personalized-learning-works): Tailored health education based on a patient's health profile and risk factors.
- [Healthcare Calculators – How It Works](https://nowpatient.com/how-healthcare-calculators-work): Suite of clinical calculators (BMI, AUDIT, FINDRISC, eGFR, and others).
- [Other Useful Resources – How It Works](https://nowpatient.com/how-other-useful-resources-work): Curated external links and health tools.

## Policies & Legal

- [Terms of Use](https://nowpatient.com/terms-of-use)
- [Privacy Policy](https://nowpatient.com/privacy-policy)
- [HIPAA Privacy Notice](https://nowpatient.com/hipaa-privacy-notice)
- [Telehealth Consent](https://nowpatient.com/telehealth-consent)
- [Cookie Policy](https://nowpatient.com/cookie-policy)
- [Data Retention Policy](https://nowpatient.com/data-retention-policy)
- [Modern Slavery Statement](https://nowpatient.com/modern-slavery-statement)
- [Cancellation & Returns](https://nowpatient.com/cancellation-returns)
- [Safeguarding Statement](https://nowpatient.com/safeguarding-statement)

## Operational Details

**Registered entity:** Infohealth Ltd d/b/a NowPatient
**UK office:** 1st Floor Offices, 28 Chipstead Valley Road, Coulsdon, Surrey, CR5 2RA, United Kingdom
**US office:** 8911 North Capital of Texas Highway, Suite 4200 #1263, Austin, TX 78759, United States
**UK pharmacy registration:** GPhC 1036487 (Infohealth Pharmacy)
**UK trademark:** UK00003816072
**US trademark:** 7510911
**MHRA medical device registration:** Class I, GMDN 58884
**UK Responsible Person / Clinical Safety Officer:** Navin Khosla, MRPharmS
**App availability:** iOS (App Store) and Android (Google Play)
**Subscription tiers:** Core (free for first 50,000 sign-ups), Core+ ($9.99/month — includes unlimited AI tool usage and free shipping)