The UK’s first personalised health service

Now Patient is connected directly with your GP through the NHS. This means your medication records are ‘accessed’ from the NHS and will be viewable on the App. From within the App, you will be able to place orders for the medications you require. This request is sent directly to your GP. When approved, the prescription is electronically sent to Now Patient, and it can be safely dispensed and delivered by us. All deliveries are FREE and tracked using Royal Mail Tracked 48, 7 days a week, so you will always know the status of your order.

We are connected directly to your GP through the NHS. This means you can use Now Patient to book appointments with your GP, directly from the App.

Now Patient is the UK’s only pharmacist-led video consultation service. As a member of Now Patient, you will have access to your own team of clinicians. What’s more, you can specify the gender and language of the clinician before you book your consultation.

Our clinicians can assist you in many ways ranging from giving you advice about your medications and what to do if you miss a dose, to general advice on healthy living. We even provide NHS commissioned services, via video consultations, such as Stop Smoking Clinics, New Medicines Service, Travel Advice, Weight Management Advice and Medication Reviews.

Now Patient’s symptom checker is registered as a Class 1 Medical Device. It is designed by doctors and is Safe and FREE to use.  With the advantage of being 100% anonymous, you’ll receive a report that includes the Possible causes of your symptoms and also Information to help you decide the best next steps including discussing the results with a Now Patient clinician in a real time setting.

Healthcare doesn’t have to be a lonely journey. We’ve teamed up with clinicians, pharmaceutical manufacturers and health care charities to create a ‘space’ for our users to connect and learn. You’ll have access to a wide range of rooms that relate to your conditions or interests.

We know that remembering to take your medicine at the right time, in the right doses, isn’t always easy especially if you have the hectic lifestyle that most of us do. In fact 1 in 5 adults miss taking their prescribed medication. That is why we built a reliable medicine reminder system into the app. Whenever you are due to take your next pill or spoonful the app will notify you, so you never forget again. We can even set up family reminders, so if you forget to take your medicine someone close to you will be notified to help you get back on track.

Now Patient connects securely and directly to your NHS records allowing you to seamlessly access information such as test results, vaccination records, allergies and details of previous GP consultations.

Now Patient pharmacogenetics testing service is a UK first. Our report gives you information about how your DNA variants may influence your body’s ability to process certain medications. We send out a kit to sample your DNA and then send back to our laboratories for processing. We then use clinical decision support software to infer the results and translate into recommendations for your GP provider. This may lead to tailoring doses or indeed, changing medication altogether. Results and recommendations are available on your account and can be shared securely with your GP.

Video consultations allow FREE services including Stop smoking, Medication reviews, and Healthy Living advice.

Now Patient allows you to create sub-accounts. This feature lets you add your loved ones to the service and manage their medications, on their behalf. This can be useful for elderly relatives or young children, who would otherwise find it difficult to manage their medication requests and supplies.

We have partnered with the NHS to bring you various health information resources. This includes information about Healthy Living, Medicines A-Z, and Conditions A-Z. This authoritative NHS content comes from a known source and can be trusted, unlike some other information searched on the internet.